Royal Port Dickson Yacht Club / credit card bank commission charged to me
I was charged a 2% bank commission added to my bill when i visited the establishment on 1st Jan 2019. Attached is the photo of the bill i paid clearly stating (on the bill) that the bank commission is charged to me. I even told the cashier that they are not allowed to do this but she insisted that the commission is to be borne my the customer.
I have made a complaint against them last year to which i was told the matter had been resolved (email below). But clearly they are still practicing this wrongdoing. Please take full action against them to ensure that this practice does not continue.
Kevin SJ Francis