Royal Carribean Cruise Line — Ridiculous Sales and Dishonest Customer Service
I don't make mistakes twice. I learned my lesson before when I was told after getting 'free' trip and a bunch of other ones (for $300). Months after that, these guys called me saying that I had a remaining balance for my trips. Crap. So I paid around $1000 for doing absolutely nothing. Fine, I paid that off and eradicated it from my mind.
Today (Sept 14, 2010 @ 7:22PST), a customer service rep called me, who name himself Anderson Mobli (he was VERY reluctant in giving me his name and when I asked what he name was he initially said "this is the Carribean Cruise Line." I get it, ###. I said, "What is YOUR name, not the name of the company!")
He proceeded to inform me that my account was expired and the activity of paying back in November 2007 still had a balance on it for the OTHER ticket. WHAT THE HELL OTHER TICKET ARE YOU TALKING ABOUT? I paid for me, myself, and I and there is no way I am paying anything else for doing absolutely nothing. He said, "You aren't interested in paying this balance?" and I began getting irritated. "I have no intention on paying your scam company anything, for doing nothing. There is nothing left on this account and I am NOT interested in anything from your company." He, of course, was wondering why I was raising my voice, but these sales people know that you won't back down. I then told Anderson Mobli that if I was to see any charges on my account, I would proceed to go after this company and spread the word about the ridiculous terms of their scandalous trips as well as their faulty, dishonest and despicable customer service.
If you ever hear from these people, just say you are not interested. No stupid, disease-ridden cruise trip or overpriced travel will ever be worth your piece of mind.