Roy Rogers reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Roy Rogers
Welcome to our customer reviews and complaints page for Roy Rogers. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Roy Rogers.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Roy Rogers's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
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Please feel free to browse our reviews and complaints and share your own experience with Roy Rogers. Your feedback is an important part of our community and will help others make informed decisions.
cheeseburgers dry, overcooked, been sitting too long.
On October 27th, we were on a trip from New York to Maryland and decided to stop at the Allentown Travel Plaza (4PARRS26) on rte 476 for a bite to eat. I ordered a 1/4 lb cheeseburger, a double 1/4 lb cheeseburger, and a regular cheeseburger for our dog. I ordered the food to go and took them to our car to eat. To our surprise, the burgers were not at all warm, were overcooked and were driest burgers I have ever tried to eat. I all honesty, the dog wouldn't even eat the burger I got for him. I usually, don't complain about food, but we have decided that we will not stop at another Roy Rogers.
entire experience
First a rude cashier took my order throwing my money back at me rushing the younger kids in my group to move on after putting away money. Then the packer calling numbers was very quiet and my food was cold when I got it. After tripping over trash left on the floor all but one chicken tender fell on the floor. The front counter and packer got very rude and upset when I asked for replacement food. After eating my one cold tender I left my table to the next to check on my other group members when a cleaning lady swore at a child in my group who was walking back to my table with her second order as she dribbled soda. The cleaning lady then proceeded to loudly say "whoever left their phone and bag on the table was [censor]ing stupid and she should take it herself before a another costumer steals it".
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I ordered a double bacon cheeseburger and it was cold, the cheese wasn't even melted and the fryes were cold as well.