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2.3 3 Reviews

How responsive is Rovia's customer service?

1 Resolved
2 Unresolved
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5:06 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Rovia Account [protected] (world ventures / dreamtrips / rovia)

My name is Malcom Bradford and I have sent email correspondence and made numerous calls to World Ventures, DreamTrips, and Rovia in my attempts to cancel my account since December 24, 2020, and have not received any mailed, emailed, or phone calls based on my attempts to cancel my account. Please direct me to a valid contact that will confirm or assist with my account cancellation (Account [protected]) as soon as possible. I can be reached via email at [protected]@yahoo.com or by phone at [protected].

Desired outcome: Account Cancellation

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6:44 pm EDT

Rovia my flight

I missed my flight and the people at the airport said since I did everything through rovi a I would have to contact them they had me in hold for an hour never assisted me I paid 1172 for my flight and never received any help I am so disappointed in the services. I am stuck at the airport right now and I called them again and they put me back on hold

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12:25 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Rovia Refund

I purchased a airline ticket on november 09, it was cancelled by rovia which i did not ask to do. I has been over 3 months now and i can't get my refund, i have been talking to rovia alot but it seems no one cares. Dont book anything from rovia

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Mitzi McDonald Hudson
, US
Aug 15, 2018 5:42 pm EDT

s -9.99 CHECKCARD 0626 GOOGLE *Rovio g.co/helppay#CA 24692168177100141592843

activity type debit cards
debit cards -9.99 CHECKCARD 0626 GOOGLE *Rovio g.co/helppay#CA 24692168177100141592843 as Reconciled -9.99 881.08

Type:Debit cardPurchaser:MITZI J HUDSON
Description:CHECKCARD 0626 GOOGLE *Rovio g.co/helppay#CA 24692168177100141592843
Merchant

T
T
Tina M. Hurley
, US
Mar 07, 2013 1:34 pm EST

My dear friend tried to reserve a room for me, Booked it (by accident) instead of Reserving it, and we can't cancel, and a bargain one night stay will now cost me $224.00. Don't use this company to help out a friend, better they get out of this pyramid scheme ASAP.

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