Ross Dress for Less / customer service representative jessica

North Lauderdale, FL, United States
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Worse customer service ever!!!
Today I went to Ross new store located in North Lauderdale between Rock Island and McNab to return one item, I was waiting in line when Jessica(front manager) told me to move to a different line, I waited for a little while, shw was taking the customers after when I ask if she has someone attending to me at tha register to ask me to move to that when she told me I have to wait till she takes the customers that where after me with cards full of items.The way I was treated by Jessica was unacceptable. When I asked to speak with a manager she replied that she was the manager and will give me her last name. I couldn't believe a manager was behaving that way toward a customer. You have many competitions around to treat customers in that manner...I will let everyone know how Jessica is a horrible manager and not to shop at that location. She doesn't represent the company well at all👎

Oct 19, 2017

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