Roselands reviews & complaints 4
Keywords
centre shopping asian lady awkward basket beaker coles roselands customer greeting person customers feeling hire indian relax role security man situation survey 90 year old angry car parkNewest Roselands reviews & complaints
Food court argument
On the 28 of April at 3.45 pm me and my kids went to roselands shopping centre to have some dinner as we come every day to roselands I was on the table next to my two children and the cleaning lady approached my kids while them eating dinner saying why did you spill water on the floor which mind you we just arrived eating our food she than hit the chairs around saying she doesn’t care if we complain about her as I told her that’s not nice to say that we did that we did not do this and Ii will complain and she replied im not scared so than I asked for her name she said sarkas
Centre management area manager of Roselands
Hi
To Whom it may concern
This is
Rafid Asadi
Am in Shocked till now of how those managers ( Daren White and his boss I forgot his name and I don’t want to remember or see their faces ) spoked to me in worst language and rude and unacceptable and inappropriate unprofessional approached of my complaint
They hanged phone twice in my face
Show no respect
Show no remorse
They are not human punch of criminals running the centre
I request full review and investigation in their stupid behaviour with customer
I felt because of stupidity of employees of that centre management
On 7/2/2020 i visit Roselands shopping centre in Sydney around 11:00Am
This matter being for such long time hasn’t been dressed properly
Wasn't any wet sign or Matt on floor when was storm and heavy rain outside
The elevator or escalator was old and was water in it u can see dripping water
I felt over and I got hurt and I suffered neck pain shoulder discharge and knee pain and back pain
I reported straight a way to centre security after I called centre management
I reported to my doctor
And i got examining of the injuries and Xray
No even letter of apology or phone call either nothing
Seriously
I spoked to them two days ago they rude argent they running farm not shopping centre punch of Thugs
They out of caricature
Big boss told me thats ur fault even if their are no sign u idiot enough to be cautious when u walk in centre,,,!?
Seriously
Thats big boss of centre management
How in earth he talking to people like that
How in earth they got the bloody such important job
No customer service no respect customers no even care
Am requesting full review in this case
And I need writing apology and to be compensated
Desired outcome: Full investigation in their behaviour Writing apology to me And to be compensated
parking
I am extremely disappointed and angry with the fact that Roselands ground level car park was closed to Muslims only yesterday. I have a 90 year old mum that finds it hard to walk after being shopping around your centre and the fact that she then had to walk either up the ramp or the stairs makes me mad. What do you have to say for yourselves? What is the reasoning behind this
Is Roselands legit?
Roselands earns 91% level of Trustworthiness
Perfect Trust Endorsement: Roselands achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
Roselands.com.au has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Roselands.com.au has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- The website belonging to Roselands has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Customer service
There's always a "customer greeting person" stands in front of baskets. Regardless the function of the role, there's one Asian lady (not the Indian one) who's always staring at people who grabs basket. The feeling is so awkward because she stands there just do nothing much but stares at people. When we grab the beaker, she never says anything but with a dropping face and no smile. Why Coles Roselands has to hire someone extra to "survey" customers? There's already a security man standing outside. Never have similar situation when going to other Coles. Is Roselands so relax and got nothing else to do?
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