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RoseGal
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1.2 120 Reviews

RoseGal Complaints Summary

3 Resolved
107 Unresolved
Our verdict: If considering services from RoseGal with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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RoseGal reviews & complaints 120

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Newest RoseGal reviews & complaints

ComplaintsBoard
A
8:59 am EST

RoseGal biggest mistake ever!

Too bad I had not looked at the reviews until now. Several days ago received my order and was very disappointed. I ordered five dresses items and they look nothing like the pictures! I ordered large sizes since I knew that things are coming from China, but the clothes looked like they were made for kids! I have contacted the customer support and was asked to send pictures to authorize a return. I told them to go look at their inventory and look at what they posted on their website! They replied that I am a very rude person and refused to give me a refund. This company is ridiculous! No customer service!

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Rada G
, US
Apr 21, 2016 10:09 am EDT

Dear Ada,

Thank you for your valuable feedback.

Please understand we source our items direct from the manufacturer.We have submitted the problem to our supplier then will check and resolve it for you soon.
We have taken care of your complaint and will offer you a resolution.We would be very grateful if you could provide us your order number or email address registered on our website.

If any question, please email to support@rosegal.com or submit a ticket "Reply from complaintsboard" here:https://support.rosegal.com/ticket/ticket/index.

Yours sincerely,
Rosegal.com Customer Service

ComplaintsBoard
A
8:42 am EST

RoseGal never again

Recently I purchased something from Rosegal. I was expecting shipping would take long since I knew it was coming from China. Also, because the prices were very cheap I expected cheap quality clothes. I just wanted to buy something to wear around the house, so that was exactly what I wanted. I checked the size charts and as Chinese women are usually small sized, I decided to take extra large. When my package arrived I was pretty disappointed, because clothes were very tiny and looked completely nothing like the pictures on their website. I gave everything to my 14 year old daughter, because Chinese extra large size fits her perfectly. Never again buying from Rosegal.

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Rada G
, US
Apr 21, 2016 10:10 am EDT

Dear Alois,

Thank you for your important feedback.

We offer the detailed measurement chart for each item, maybe you chose your regular size and the size you chose was not fit.
Our team has reviewed your complaint and will offer you a solution.Could you please provide us your order number or email address registered on our website?

If any question, please email to support@rosegal.com or submit a ticket "Reply from complaintsboard" here:https://support.rosegal.com/ticket/ticket/index.

Yours sincerely,
Rosegal.com Customer Service

ComplaintsBoard
T
9:02 am EST

RoseGal garbage!

Don't buy anything from Rosegal. I purchased some shoes three months ago and only yesterday I finally received my order. It actually took them 3 months to deliver the shoes instead of 2 promised weeks. And the shoes were the wrong ones. The ones I received were ugly and made from some garbage material! They also had that disgusting chemical smell! I sent them a message asking for another pair and they never replied. Still waiting to hear back from them. They are either scammers or they are very unprofessional in their service. They took my money and didn't give me the item I paid for.

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Rada G
, US
Apr 21, 2016 10:13 am EDT

Dear Torn,

Thank you for recent comments.

Although the standard delivery time of Flat Rate Shipping will be around 10-25 business days after dispatch, there are some external factors which may cause some delay.
Please understand we source our items direct from the manufacturer.We have submitted the problem to our supplier then will check and resolve it for you soon.
I have followed up your case and our team will solve it for you.Please kindly provide us your order number or email address registered on our website.

If any question, please email to support@rosegal.com or submit a ticket "Reply from complaintsboard" here:https://support.rosegal.com/ticket/ticket/index.

Yours sincerely,
Rosegal.com Customer Service

ComplaintsBoard
L
7:22 am EST

RoseGal I have no idea where my package is!

I ordered two items on December 1st, received a message stating my order had been shipped out on December 9th. Christmas came and passed, and still nothing! I was very upset because things I ordered were Christmas presents for my family. I contacted the company several times. But every time I received the same reply "Your package is on it's way." Later I noticed they had a "live chat" option so I decided to give it a try. But I had to wait 30 minutes to "chat" with someone. Their agent said "your order has been shipped, please be patient, it's on its way." I ordered on the 1st, it shipped out on the 9th and now it's January the 5th! How can I be patient? I have no idea where my package is, because the tracking number doesn't work. Never buying from Rosegal again!

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Rada G
, US
Apr 21, 2016 10:14 am EDT

Dear Londa,

Thank you for providing your extremely valuable feedback to us.

Although the standard delivery time of Flat Rate Shipping will be around 10-25 business days after dispatch, there are some external factors which may cause some delay.
We have taken care of your complaint and will offer you a resolution.We would be very grateful if you could provide us your order number or email address registered on our website.

If any question, please email to support@rosegal.com or submit a ticket "Reply from complaintsboard" here:https://support.rosegal.com/ticket/ticket/index.

Yours sincerely,
Rosegal.com Customer Service

ComplaintsBoard
L
7:41 am EST

RoseGal do not buy from them!

I'm sorry for myself because I was swayed by their advertisements and discount and ordered some items. Their cheap clothing looks nothing like the pictures on their website. What came to my door was really horrible. It took over two months for the product to arrive, which was almost 7 times longer that they promised me. My products were absolutely disgusting! Honestly, I could have made something better myself. They have been nothing but unhelpful and useless in their responses to my messages. They finally gave me an solution, which didn't give me any options. The tags were attached and I was ready to pay for the shipping. But they refused to give my money back, so there was no point in sending the items back to them. Do not buy from them!

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Rada G
, US
Apr 21, 2016 10:18 am EDT

Dear Loren,

Thank you for taking your time to write your review.

Please understand we source our items direct from the manufacturer.We have submitted the problem to our supplier then will check and resolve it for you soon.
Our team has reviewed your complaint and will offer you a solution.Could you please provide us your order number or email address registered on our website?

If any question, please email to support@rosegal.com or submit a ticket "Reply from complaintsboard" here:https://support.rosegal.com/ticket/ticket/index.

Yours sincerely,
Rosegal.com Customer Service

ComplaintsBoard
S
9:12 am EST

RoseGal cheap looking clothing

I ordered few items from RoseGal and was quite disappointed with the extremely cheap fabrics. I purchased a jacket for $40, but the size was wrong, so it didn't fit at all. I was told they cannot give me a refund, but can offer $10 as an excuse. It is very difficult to contact them, because they do not have a phone number. We tried to resolve the problem and it took us almost two months! They asked me to measure everything in centimeters and take some photos. I sent them everything and proved that jacket was too small, but they just don't care that the jacket is all wrong. I was told they won't refund any more than $10.I don't want to buy any more of their cheap clothing!

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Rada G
, US
Apr 21, 2016 10:19 am EDT

Dear Sophie444,

Thank you so much for your important feedback.

We offer the detailed measurement chart for each item, maybe you chose your regular size and the size you chose was not fit.
I have followed up your case and our team will solve it for you.Please kindly provide us your order number or email address registered on our website.

If any question, please email to support@rosegal.com or submit a ticket "Reply from complaintsboard" here:https://support.rosegal.com/ticket/ticket/index.

Yours sincerely,
Rosegal.com Customer Service

ComplaintsBoard
L
7:40 am EST

RoseGal ignoring all my messages

I ordered several items (clothing and shoes) from Rosegal. I was told it would arrive by 10/12/15! But I never received my items! Submitted a tracking number of my order but never got a feedback from Rosegal. These were Christmas gifts for my family. But this company just doesn't care! They are ignoring all my messages, I even called them! Their customer service is horrible and useless! I'm not even sure if they have a customer service. What a shame for a company. They can't deliver the items on time, but they take money from people! Horrible! I'm very disappointed.

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Rada G
, US
Apr 21, 2016 10:21 am EDT

Dear Lora,

Thank you for notifying us of your complaint.

Although the standard delivery time of Flat Rate Shipping will be around 10-25 business days after dispatch, there are some external factors which may cause some delay.
We have taken care of your complaint and will offer you a resolution.We would be very grateful if you could provide us your order number or email address registered on our website.

If any question, please email to support@rosegal.com or submit a ticket "Reply from complaintsboard" here:https://support.rosegal.com/ticket/ticket/index.

Yours sincerely,
Rosegal.com Customer Service

ComplaintsBoard
G
8:42 am EST

RoseGal unhappy customer

I was so excited about online shopping and I finally settled 3 items for a great price. I ordered my 3 items from Rosegal. I checked everything before ordering.Within a week my package was delivered, but when I opened it I was very disappointed. Nothing fit, quality was very poor and one item was missing. I immediately sent a message to the customer support service. They wanted me to take pictures as a proof. On the pictures clothes fit the models in a certain way, but when you get the clothes, they are too small. They offered me a 50% refund. But I had to send the items back. There was no point doing that, because they offered me only 50% and also I had to pay for shipping clothes back to China! I'm still in communication with a customer service. I'm being very persistent about getting a full refund.

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Rada G
, US
Apr 21, 2016 10:23 am EDT

Dear Gina,

I want to start by thanking you for notifying us about the issue.

We offer the detailed measurement chart for each item, maybe you chose your regular size and the size you chose was not fit.
Our team has reviewed your complaint and will offer you a solution.Could you please provide us your order number or email address registered on our website?

If any question, please email to support@rosegal.com or submit a ticket "Reply from complaintsboard" here:https://support.rosegal.com/ticket/ticket/index.

Yours sincerely,
Rosegal.com Customer Service

ComplaintsBoard
S
9:13 am EST

RoseGal don't use this site, it is horrible!

I purchased two tops and three shirts on this site. And all item were nothing like the picture. On the site they have very pictures of good looking clothes, but I received items made from cheap material. I ordered large size items, but all the items were for skinny girls. They barely reached my waist. Also some items were completely damaged. Some had hols, other item was missing a button. My two tops had the wrong colors. I purchased red and blue tops, but they sent me yellow and green ones. I called them and they apologized. They told I've got someone's else's package. Then I asked where my order was. I was told they cannot give me information about other clients. Well, I don't care anymore. I believe my real items had the same quality. Don't use this site, it is horrible!

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Rada G
, US
Apr 21, 2016 10:26 am EDT

Dear Susan,

Thank you for your valuable feedback.

Please understand we source our items direct from the manufacturer.We have submitted the problem to our supplier then will check and resolve it for you soon.
I have followed up your case and our team will solve it for you.Please kindly provide us your order number or email address registered on our website.

If any question, please email to support@rosegal.com or submit a ticket "Reply from complaintsboard" here:https://support.rosegal.com/ticket/ticket/index.

Yours sincerely,
Rosegal.com Customer Service

ComplaintsBoard
R
11:02 am EDT

RoseGal this whole website is full of crooks and liars

I ordered about $50 worth of stuff from this site and I didn't receive any of it. They just send out some stupid "tickets" but you never get a direct answer to any of your questions and there's not a real person you can talk to. This whole website is full of crooks and liars. They just steal your money and don't care about getting you the right things, or even getting you your items.

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6:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

RoseGal never received items

I ordered two dresses and a pair of shoes three months ago from Rosegal. The website looked really good and I never thought this would happen. I paid about 120euro altogether and have never received anything. When I tried to get through to someone there seemed to be no customer service and then I realised it must be a scam. After seeing a lot of similar reviews I now know that I will never see this money again and probably the same with the items I ordered. This website should be black listed as they are obviously ripping off a lot of people every day.

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Rada G
, US
Apr 21, 2016 10:34 am EDT

Dear Amanda,

Thank you for your important feedback.

Although the standard delivery time of Flat Rate Shipping will be around 10-25 business days after dispatch, there are some external factors which may cause some delay.
Your case has been taken cared of by our support team.
Could you please refer to your ticket? We have resolved it there and we are now awaiting for your reply.

If any question, please email to support@rosegal.com or submit a ticket "Reply from complaintsboard" here:https://support.rosegal.com/ticket/ticket/index.

Yours sincerely,
Rosegal.com Customer Service

ComplaintsBoard
L
4:07 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

RoseGal ordered two dresses, they were way too small, sent them back, cannot get through to ask for my refund.

I ordered two dresses in size large, just in case they were made small, and they were. They must use a Chinese size, not American. So I sent them back via USPS on 10/06 and asked for a refund back to my Visa card. Cannot get through the form as I do not have the order number and the form will not get to them without the order number.

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Rada G
, US
Apr 21, 2016 10:37 am EDT

Dear Liz,

I want to start by extending our thanks to you for providing your extremely valuable feedback to us.

We offer the detailed measurement chart for each item, maybe you chose your regular size and the size you chose was not fit.
We have taken care of your complaint and will offer you a resolution.We would be very grateful if you could provide us your order number or email address registered on our website.

If any question, please email to support@rosegal.com or submit a ticket "Reply from complaintsboard" here:https://support.rosegal.com/ticket/ticket/index.

Yours sincerely,
Rosegal.com Customer Service

ComplaintsBoard
R
3:17 pm EDT

RoseGal no one replied to phone calls and chat agents were unavailable

I have seen the ad of the website www.rosegal.com. I felt in love with some of the items and have ordered them. I didn’t receive the order on time, so I returned to the website and asked the rep from chat about this order. It showed that the reps were online, but none of them replied. I tried to call them, but the phone was switched off. It was only me, who believed to the fake ad, or there were others, who became their victim.

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Rada G
, US
Apr 21, 2016 10:38 am EDT

Dear Reviewer65588,

Thank you for taking your time to write your review.

Although the standard delivery time of Flat Rate Shipping will be around 10-25 business days after dispatch, there are some external factors which may cause some delay.
Our team has reviewed your complaint and will offer you a solution.Could you please provide us your order number or email address registered on our website?

If any question, please email to support@rosegal.com or submit a ticket "Reply from complaintsboard" here:https://support.rosegal.com/ticket/ticket/index.

Yours sincerely,
Rosegal.com Customer Service

ComplaintsBoard
S
12:44 pm EDT

RoseGal misleading and refusing to refund me back

I placed an order with rosegal about two weeks ago. I recieved the items on monday 8/17/2015. When i opened the package i noticed it was light and very small. I had ordered all my 7 items in extra large. Well this company is misleading their extra large can fit a child or a very petite lady that is a size 2/4. Not only that 2 of the dresses i orders said they were chiffon false those dresses are made of polyester. Then another romper was not even sewn all the way. This company refuses to refund my money and send me an rma. This company should be closed down for misleading all kind of innocent customer like myself.

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Rada G
, US
Apr 21, 2016 10:41 am EDT

Dear sara,

Thank you so much for your important feedback.

We offer the detailed measurement chart for each item, maybe you chose your regular size and the size you chose was not fit.
I have followed up your case and our team will solve it for you.Please kindly provide us your order number or email address registered on our website.

If any question, please email to support@rosegal.com or submit a ticket "Reply from complaintsboard" here:https://support.rosegal.com/ticket/ticket/index.

Yours sincerely,
Rosegal.com Customer Service

ComplaintsBoard
P
9:20 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

RoseGal wasting time and money

Don't ever get into business with Rosegal.com if you value your time. It has been a nightmare for me. I ordered a coat, which I paid about $50. When I received it, it obvious has only 50 RMB quality, or probably even less. I requested full refund and prepaid return label right away. Oh, boy...the nightmare began right at the moment I started to contact them. It has been like puling teeth communicating with them. Many back-and-forth and many days later, here I am, unhappy, annoyed, and much much time wasted! The last response from them is the one, they ask me to delete the negative review I wrote first before they even consider to refund me the full refund...uh uh...so...don't ever get into business with them if you value your time and energy, and of course, you money too.

Read full review of RoseGal and 15 comments
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Benjamin Calderon
, US
Oct 27, 2018 10:26 am EDT

I am going to sue you . Thank you and have a nice day.

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Camille 8260
, US
Sep 19, 2018 8:13 pm EDT

I have order shoes and a carpet at the end of July. You have taken my money and I received nothing. Cheryl Shankweiler 8260 Camille Ct. Mobile, Alabama 36695

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Manoucheca Luma
, US
Sep 18, 2018 12:50 pm EDT

I'll like to change it for a different one.if so, call me [protected] ASAP please.it's very important to me I think I made a mistake through my order so please if possible allow me to change i t .l'll be very happy.

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Manoucheca Luma
, US
Sep 10, 2018 9:07 pm EDT

Please, again I'm begging you to change the size of the skirt to an extra large one because the that was sent to me is too small& I want to change for a different one.my order # is zp1709071939290191.thanks.I be very happy if someone at rosegal can help me solving the issue& I promise that I will not bother your again.once more thanks.

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Angelina Campbell
, US
Sep 11, 2018 5:14 am EDT

I will be suing this company my sister is a lawyer and I have tried to contact this company numerous of times. I have paid for 6 to 8 day shipping and I have talk to other customers were they complained too so if I do not get my item before the 20 I will see u in court and ur website will be cancelled permanently

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David Peze Prozellar
, US
Sep 10, 2018 2:57 pm EDT

Why can't I talk to a customer service rep when I call? Is this a real business. Seems a lot of people are getting disappointing results. I would like to place an order. Please reply in a timely matter . I hope this is not a scam.

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Betty_Smith
, US
Sep 03, 2018 4:04 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I ordered
And have not received my merchandise. They have taken the mo ney out of my account. All the numbers listed are not valid numbers. I am on a fixed income and can not afford to loose money. I would appreciate any help. Thank you

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sandra billings
, US
Sep 04, 2018 6:34 am EDT

This is really pissing me off! You can ship my product or give me back my money! I am getting ready to let the bbb know what your up to! I am getting in contack the better bbb! So give me the orders or give me my money back! And this not a joke! The bbb will get in contact with you!

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Vera Watford Barnes
, US
Sep 02, 2018 1:24 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I was stuck with my purchase because I couldn't speak with anyone in customer service. Called the number and it kept ringing busy

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Angela Corriher
, US
Sep 01, 2018 8:10 am EDT

I actually called DHL and they said that was a false tracking number called the company was told to contact via email. I hade already done so... No response I want my money back! Made purchase through paypal.

ComplaintsBoard
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3:43 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

RoseGal - return policy

I ordered a jacket and a top from rosegal. I received the items in a somewhat timely manner which were both stuffed in a large manila packing envelope. there were no labels on the clothes and no sizes. I ordered a large in the jacket which would fit a 6 year old and a top that was made out of a cheap material. I submitted a ticket through their website for...

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8:01 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

RoseGal order not received; requests ignored

My order was supposedly mailed over one month ago and I still haven't received it. I've sent two requests for RoseGal to contact me regarding my issue, and even though they say "we will contact you in 24 hours", I haven't received any notification from their service department. In fact, I don't even see my request numbers listed on my login page. It seems as though this company is a scam. My advice, DO NOT ORDER FROM ROSEGAL!

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Carla Tatoian
, US
Jun 05, 2017 7:28 pm EDT

I order back in April 21 and it was a lot of money for me, please I really want what order. I will not order from you again

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Rada G
, US
Apr 21, 2016 10:49 am EDT

Dear sjdn,

Thank you for your valuable feedback.

Although the standard delivery time of Flat Rate Shipping will be around 10-25 business days after dispatch, there are some external factors which may cause some delay.
Our team has reviewed your complaint and will offer you a solution.Could you please provide us your order number or email address registered on our website?

If any question, please email to support@rosegal.com or submit a ticket "Reply from complaintsboard" here:https://support.rosegal.com/ticket/ticket/index.

Yours sincerely,
Rosegal.com Customer Service

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Reviewer36473
,
Feb 02, 2016 6:13 am EST

I paid for expedited shipping, my order arrived 2 months later and the was nothing like advertised in fact it actually looks like its been made up of scraps of a wetsuit and other bathing suit materials and the sizing is so random and awkward fitting I'm not even sure it would fit anybody shape right I have no Idea how they are still in business

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Jodi J Allard
, US
Dec 30, 2015 11:44 pm EST

Scam company. Cheap clothing. Can't get ahold of anyone to return the items.

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Hello!
, GB
Nov 07, 2015 11:44 am EST
Verified customer This comment was posted by a verified customer. Learn more

I ordered boots thats were way smaller than they say i also order jumper an bag with it not recived, i cant open a ticket to email them cant get an online chat.im so upset

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YKPisces
, US
Oct 21, 2015 11:40 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I've had the exact same issue, except I ordered in AUGUST, and still have not received anything...

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YKPisces
, US
Oct 20, 2015 11:18 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I ordered 2 sweaters August 9th, it is now October 20th and I have yet to receive ANYTHING! The "Live Chat" is never working, the "Support Ticket" they never respond to, and I'm out money for clothing I've never received! Like really, 3 months and still nothing! My order number is/was Z1508121251413322.

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10:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

RoseGal scammers

Scammers. I bought a dress online from them. After 30 days I still had not received my item. They sent a fake tracking number but couldn't tell me what company they shipped my package with that had that tracking number. Needless to say I never received my dress. When I contacted them they gave me a bunch of excuses and said to just wait longer. The sentences they used weren't complete and didn't make sense and used poor English structure/grammer. This company is a bunch of scammers!

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Rada G
, US
Apr 21, 2016 10:51 am EDT

Dear svandyke01,

Thank you for your important feedback.

Although the standard delivery time of Flat Rate Shipping will be around 10-25 business days after dispatch, there are some external factors which may cause some delay.
I have followed up your case and our team will solve it for you.Please kindly provide us your order number or email address registered on our website.

If any question, please email to support@rosegal.com or submit a ticket "Reply from complaintsboard" here:https://support.rosegal.com/ticket/ticket/index.

Yours sincerely,
Rosegal.com Customer Service

ComplaintsBoard
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6:18 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

RoseGal poor quality false advertising

False advertising, poor quality, poor workmanship, poor customer service, fraud...
Item is not as appeared on website, the slit that is shown is not what is on item. What is on item is a cut that will fray.
Quality is cheap and poorly made...item is not lined, no cups for breasts, item is sheer. Why would a vintage suit be sheer. I mine as well go buff naked. Bottoms that came with it is a triangle attached by 3 strings
Refund offered doesn't even cover my shipping costs...asked for refund and was told because I received my package they could only offer me 20% and would I accept that? NO I WOULD NOT. That doesn't even cover my shipping costs and of course I received my package how else did I make a complaint and how else would I know the item and company is horrible...

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7:04 am EDT

RoseGal scam and I have no idea how to get money back

I bought swimsuit and dress from www.rosegal.com, and I was upset that they turned out to be scammers. They took money and provided fake tracking number. After couple of weeks they ignored my emails and my order hasn’t been delivered. I have no idea what to do now, so please maybe someone can help to return money back.The worst company ever, so avoid these ### and post comments about your experience with them.

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Lori Lund
Mt. Plesant, US
May 07, 2023 2:42 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I finally received my larger order and like the others are all too large and I would like to exchange but don't know how...also

Iam unable to sign into my account. It say doesn't recognize my emails so when I try to register it says already a member. This is all so frustrating.

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Leticia Bladel
, US
Sep 20, 2022 12:40 pm EDT

All of my clothing was is to big. I sent them an email through customer support asking how do I get a refund. They sent me something back stating to take pictures and give them order numbers, they have order numbers they sent the order! They will not send me a refund paper to send the stuff back to get my money!

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Anutza
, CA
Jan 22, 2019 5:22 pm EST

Dear Madam/Sir,

I would like to make a complaint because the order mentioned above was partially shipped, I did not get all the products that I have ordered.

When will I receive the rest of my products please?If I don't receive the rest of my products, can I get a refund for the products I didn't get?

Thank you for understanding.

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Terry avi
, US
Nov 08, 2018 7:01 am EST

I love Rosegal products clothes ect

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Terry avi
, US
Nov 08, 2018 6:58 am EST

All ways buy from Rosegal and I never hasn't a problem my order on time I'm so happy

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Manoucheca Luma
, US
Oct 23, 2017 6:39 pm EDT

My name is Manoucheca Luma by the way with love

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linda weigartz
, US
Sep 25, 2017 11:47 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I got 4 shirts and they do not fit how do I send them back sand them back and get a bigger size. My order number is EV89297470CN THANKN YOU, LINDA WEIGARTZ ;[protected])

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emma emily
, US
Sep 13, 2017 6:09 pm EDT

Hi, am Emma.i had a professional hacker helped me hack into my spouse's email and calls log and Facebook account, when i find out he was cheating on me, if you need help you can contact him on murphy.c8990@gmail.com.i think is high time we take this cheater out for good.Good luck as you find out what your spouse as been hiding from you.(any problem relating to hacking) just a mail and it done. he hacks all most everything from, facebook, emails, text, viber, kik and lot more.if you engaged yourself in a scam and want to get your money back, you can contact him on that too.getting the job done is so easy for him.Emma referred you in.

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Rada G
, US
Apr 21, 2016 10:52 am EDT

Dear Tinyt,

Thank you for recent comments.

Although the standard delivery time of Flat Rate Shipping will be around 10-25 business days after dispatch, there are some external factors which may cause some delay.
We have taken care of your complaint and will offer you a resolution.We would be very grateful if you could provide us your order number or email address registered on our website.

If any question, please email to support@rosegal.com or submit a ticket "Reply from complaintsboard" here:https://support.rosegal.com/ticket/ticket/index.

Yours sincerely,
Rosegal.com Customer Service

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Reviewer59967
,
Jan 06, 2016 6:10 am EST

Ordered form this company months ago, july last year, have had 2 false claims that goods were being shipped and to date had nothing. Should have read others comments first, avoid this company at all costs!

RoseGal Customer Reviews Overview

Rosegal is a popular online retail store that specializes in clothing, accessories, and homeware. The website has gained a reputation for its affordable prices and trendy styles, attracting a wide range of customers. From our research, we found that the majority of Rosegal reviews were positive, with customers praising the company for its great deals, fast shipping, and easy returns.

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Overall, Rosegal seems to be a reliable retailer that offers a wide range of affordable products. The company's positive customer reviews indicate that it's a trustworthy website to shop from.
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