Rooms To Go / white sectional

United States

Ordered white sectional on May 5th. They delivered on May 12th wrong sectional mix pieces black/white. Had to wait until May 18th to get a new delivery only to be pushed from a 12-4 window to a 2-6 window to they will be there before 8. Customer service is a joke as they accept no responsibility or accommodations for their errors. Warehouse doesn't pay attention to detail (pulling wrong order) not to mention the customer looses a day of pay fooling with the shenanigans. I bet you rooms to go didn't loose not one penny as I sat all day waiting on delivery. PISSED...account closed along with two other accounts of unsatisfied consumers. QUALITY OF SERVICE IS OVERRATED.

May 18, 2017

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