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Rooms To Go / I am complaining about the delivery service that rooms to go used to deliver my furniture.

1 Lakeland, FL, United States

The delivery service scratched up my floor and broke the wood border around the floor when the delivered my furniture on 05/04/18. I reported it the day it happen and now I can not get anyone from their claims teams to call me back or even address the issue. I have been calling every two days since this happen on 05/04/18 and getting no where. This is the first time I have bought furniture from Rooms to Go and it will be my last time as well. I have called the store in Lakeland FL and spoke with the sales person Bill who sold the furniture to me but all he could tell me was to ask for a supervisor when I call Customer Service again. All I am looking for is for them to fix my floor that they messed up, that is not asking too much! That is the least they can do.

May 17, 2018

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