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Romwe / they lost a customer!

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I heard a lot about Romwe and expected high quality service from such a well known company, but received nothing but trouble. I ordered a swimwear from them and it did not fit. It was very tiny and tight and definitely not my size. Romwe agreed to refund me and asked me to send the item back.
I paid for the return shipping and gave them a tracking number and tracking actually said that Romwe received the package, but they said that they never received anything. Up until this day they claim that package never arrived. Even the shipping company confirmed that delivery was successful!
They should be ashamed of themselves! They just lost a customer and I will never buy from them again! Taking my business elsewhere!

An
Mar 30, 2017

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