Rocky Mountain Resort Management reviews and complaints 1
View all 6 complaintsRocky Mountain Resort Management - Unacceptable Customer Service
My husband and I had a VERY disappointing experience with this company just last week, when we stayed at a condo managed by this company. The advertisement was deceptive, the room never reached above 68 degrees, they tried to charge us extra fees upon check out that were never agreed upon. Then RMRM sent several verbally abusive e-mails to us and told us they "don't want our type in their properties" and that we "are not worth the effort" among other insulting comments. I will never do business with them again and hope this helps other people avoid a huge headache by urging they go else where for their vacation needs! Directly from the management company itself, "PRAYING FOR REPAY 100 FOLD! PEOPLE LIKE YOU MAKE ME WANT TO NEVER HELP ANYONE AGAIN. NEXT TIME I HOPE YOU ARE SIMPLY SENT HOME - I SAVED YOUR VACATION - PAY BACK! DONT EVER CONTACT US AGAIN OR ASK TO STAY WITH US - we do not want your type in our properties EVER AGAIN. May the Lord repay you for this 100 FOLD - I will be praying he does DAILY! Jeffrey T. DePaola, Rocky Mountain Resort Management"
Latest Rocky Mountain Resort Management Reviews
Host Unacceptable Customer Service NO COMPLAINTS! Poor Condo Maintance Deceptive billing PracticesElevating the Voice of the Consumer
At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.
We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.
We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.
ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.
Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.
They pulled a bait & switch. Used abusive language, made outright racist comments to my wife when we tried to get a refund.