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rocksolidkitchens / parts missing - appauling customer service

United Kingdom Review updated:
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rock solid kitchens
My kitchen was delivered in March 2009 - doors were of a poor quality - handles, taps and doors were missing. I have complained on several occassions and still haven't received my missing / poor quality items. The company won't answer the phone and when they do I am being told that the items are on a boat from China. The kitchen is half finished and I wish that I had never heard of this company. Trading Standards are now involved.


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N  18th of Oct, 2008 by 
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rocksolidkitchens - missing items
United Kingdom

i made a complaint about rock solid kitchens. today i went over there and they were very nice and sorted everything out for me. i agree that there customer services are really bad but if you go and see them its totally different. thank you rock solid kitchens

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