The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

rocksolidkitchens / parts missing - appauling customer service

1 United Kingdom Review updated:
Contact information:

My kitchen was delivered in March 2009 - doors were of a poor quality - handles, taps and doors were missing. I have complained on several occassions and still haven't received my missing / poor quality items. The company won't answer the phone and when they do I am being told that the items are on a boat from China. The kitchen is half finished and I wish that I had never heard of this company. Trading Standards are now involved.

Sort by: UpDate | Rating

Comments

  • An
      18th of Oct, 2008
    0 Votes
    rocksolidkitchens - missing items
    United Kingdom

    i made a complaint about rock solid kitchens. today i went over there and they were very nice and sorted everything out for me. i agree that there customer services are really bad but if you go and see them its totally different. thank you rock solid kitchens

Post your comment