Rock House Frenchies
reviews and complaints

They barely respond and if they do it takes a day with another text. Was suppose to have an appointment and was completely ignored on the address.

I have also purchased a puppy from RHF. The puppy has been healthy. The only thing we have had to address are allergies; which is typical of the breed. I did want to add to the post that we were also told that the AKC papers would be sent to us and they never were. We will buy another Frenchie someday because we love the breed but we will not be repeat buyers from RHF. The parents of our puppy were not presented & the puppies were brought to us one at a time from the backyard. The information presented on the internet as it relates to "family breeders" doesn't seem to be legitimate. Maggie is the "store front" and the puppies come from multiple litters from multiple sources.

I purchased a Bulldog puppy from the breeder at Rock House Frenchies, Maggie Means-Evans. I orginally saw a black frenchie that I asked to go visit, she told me that one was sold but that her sister was still available. We went to go look at her and I fell In love with her cuteness. We got her papers saying Maggie sent them in and pre-paid the AKC registration and once we got a name she would mail us the official AKC papers. Less than a month later, we noticed a small white bump under her tail. My veterinarian said it is likely she had it for a couple months as they don't just come out of no where and that it can be a genetic thing and recommended we have it tested. It came back as a cancerous grade 2 Mast cell tumor (she is 4 months old at this time). Because of the location, surgery was not an option and our only option was to get radiation done or risk the chance of it spreading throughout her body. I reached out to Maggie, as she had owned the puppy longer than me at this point and kept her involved the entire process ( blood work, radiographs, CT scan and 3 rounds of radio surgery) our bills upward of 10, 000$ at this point. I also checked to see if any of her dogs had been diagnosed with this before-she told me no. Maggie was great with communicating with me at first until I started asking for help with the bills (keeping in mind I only had the puppy for a few weeks at this time). I asked for the money back we paid for the puppy to put towards the treatment to keep her healthy and give her the ability to live a longer life. The money I asked for back is a measly fraction of the amount of money I spent to keep our puppy healthy because I actually care about her wellbeing (I work as a Vet Tech and know how serious mast cells can be left untreated). Today, I cant even get a response from Maggie. I've reached out multiple times for any help at all. I've also reached out multiple times to get my puppy's AKC papers which I never recieved - my guess being that she doesn't want cancer showing up in her bloodline of dogs she breeds. (Well guess what, it is. My puppy matters and is doing great now, no thanks to you). I would NOT recommend going here, she does not care about her puppies, she only cares about selling the next one.