I telephoned RN Rhapsody Music two or three months ago to cancel service. I removed program from my computer, but have continued to receive monthly charge of $12.99 on my credit card. I am requesting here that the account be cancelled immediately.
my son bought a mp3 player that only used Rhapsody. He joined, tried to download music to no avail, cancelled Rhapsody and purchased an Apple. Rhapsody has been billing him since for two years - unfortunately he does not check his bank statements but he cancelled and thought they would do the right thing and not bill him. I told him to file a complaint with the FTC and the /Attorney General in the state where Rhapsody is located.
I agree, I just checked my checking account today and noticed where Rhapsody has been billing me for a service which I never used and canceled before the 14 days were up. I personally talked with a representative and he assured me that my subscription was canceled and that i would not be billed! They are going to be getting an earful from me today!
Don't get lured into subscribing to Rhapsody! A total ripoff! I was double billed monthly for only one account (for 2 months). When you call their billing department you speak to India. I cancelled my account, was finally credited and guess what? I received another debit from my bank account from Rhapsody this month! They have no record of the debit, say my account was cancelled and don't know how this could happen. I've emailed the Better Business Bureau about them and will contact my bank to have them investigated.
I have not tried calling yet to cancel my account(s) but I do not ever remember signing up specifically for Rhapsody. What I do remember signing up for was something called Real Networks Superpass where I was suppose to be able to download tv shows and movies. I now find I'm getting charged for REAL.COM Online (14.99), Rhapsody Music (14.99), and REALARCADEGAME (9.99). I did not realize that when I signed up for one thing I would be getting charged separately for three things (two of which I had not expectation was part of the deal). I am planning to cancel all of them and hope I don't get the run around like those I have just read.
I signed up for the 14 day free trial and later found out (when a credit card was declined) that Rhapsody had charged me for the free downloads promised in the agreement. I spent over 2 hours on the phone speaking to people of Indidan descent who I could hardly understand and also were not willing to refund my money. A total nightmare! They told me there was a difference between downloading music and buying it? But why would I buy music if I have a 14 day FREE trial period! Shady compnay. I will get my money back. This is not right.