R&L shipment promised today. Kept calling the company; was told not to worry, that all shipments would be delivered from the truck today. Around 7 p.m., the "new" response was that, "the truck broke down; will deliver the shipment tomorrow."
What about a refund or partial shipping credit? They told me that because I didn't purchase their "guaranteed delivery" option, nothing could be done (I guess that they can deliver it a MONTH LATE, if they like?)
DO NOT USE R&L carriers. HORRIBLE service!