Rivals.com / Preying on teens
So my son asked for a free membership to Rival.com.
This site shows recruiting tapes of athletes among other things.
The free trial required a credit card to register.
I gave it to him, but insisted he cancelled as I did not want to pay 9.95 per month so he can read about other kids.
Thats where it begins. YOU can only cancel by phone, and not on weekends. 9-5 central time only. Plus, it has to be 48 hours before expiration.
This company, NEVER ANSWERS THE PHONE. when I called multiple times, i sent an e-mail requesting cancellation.
I called and got put in queue, number 27. I was up to 25 when my phone went dead, after 20 minutes. I called 7 times and never got through.
Here is the worst part. I spoke to someone who would not cancel the account and said she would connect me to customer service. I was put back in queue at 27 again.
I e-mailed her and she sent me a request for refund form.
I e-mailed it back. And guess what.
THEY CHARGED MY ACCOUNT $99.95.
100 bucks. plus the 9.95 per month.
don't let your kids use this service. They are total scam artisits.
They have charged my card 5 months.