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Riterags review: unsigned contract and unethical behaviour 58

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5:12 pm EDT
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Reserved a ragdoll kitten from Riterags on 9/3. The breeder promised me to send me a signed contract as I put down a deposit of $1500 via paypal. After I put down the deposit, the breeder never sends me the completed contract and now she is demanding me to pay more ($2900 total for the cat). The kitten will be spayed soon and she refuses to let the kitten rest. She is going to send the kitten (with surgery stitches on) via airplane.

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Update by percellyue
Sep 20, 2017 10:36 am EDT

https://www.facebook.com/floppycats/posts/10154866303673038

Resolved

Refunded my deposit.

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APay12345
, US
Sep 04, 2020 11:26 am EDT
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My heart is broken. Marc sold me a kitten on August 3rd. We spoke on the phone several times before I put the deposit down. I signed the contract, asked questions, we talked in length about showing this kitten. I noticed the day I signed the contract that the gender was listed incorrectly and reached back out to verify it was a mistake. He said it was and assured me that I had a female. I spoke to him again on August 15th to find out when we would be able to get her. I had to remind him then which kitten I put a deposit down on. We agreed to after Labor Day. All this week I've been expecting to hear from him for the remainder of the balance as that is what they require prior to getting spay performed. I followed up on her growth progress today as she should be hitting 14 weeks within a few days. He tells me he is sorry but that he sold her to someone else last week. After speaking to me more than 3 times and texting and emails he made a huge mistake and sold her to another person because he never updated my contract to the correct gender. I have zero trust in these people. After reading all of your comments I still decided to put my trust in their breeding record and I got completely screwed over. I requested the refund through PayPal and have my money back. But that won't fix the pain in my heart or the disappointment in having trusted someone who is supposed to have an impeccable reputation. It won't fix the tears that my daughter will cry when I tell her we won't be bringing the kitten home after all. I am made to feel less than from this breeder for buying a "bargain kitty" from another breeder. I have huge issue with this entire breeding community at this point. I have a mink that I adore and I hear all about back yard breeding and breeders not meeting standards. And those breeders are the ones treating their customers right, not these people out winning titles. Maybe focus more on customer service, less on the all mighty dollar and what title you can win next. Do yourself a favor and look elsewhere. $2400 show kitten is not for me anymore.

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Theresa Higgins-Trimilove
, US
Sep 14, 2020 6:08 pm EDT
Replying to comment of APay12345

I know, from experience, it can be heartbreaking and I am so sorry for your loss...will be in my prayers for a beautiful Ragdoll. God Bless...🙏🏻❤️🙏🏻

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Theresa Higgins-Trimilove
, US
Jan 11, 2019 1:35 pm EST

Thank you for your kind words...it is very evident, and I can attest to it based on my experiences with the shows, that many have purchased quality kittens from this chattery from the reviews, in spite of some of the negative ones. As a result, I still believe anyone would be blessed to own one of these beautiful kittens she produces and sells if healthy imho...they are without a doubt one of the sweetest breeds of cat I’ve ever been acquainted with...their size, quality of coats, floppiness, socialization, breed standard, and sweet playfulness is so endearing. I just smile whenever I think of my son’s boy and count the days when I can catsit and cuddle him when my son travels even though he lives Nextdoor as does my torti, tuxedo, and dogs who absolutely love him and his big regal strut...he’s bigger than my dogs. One reviewer here explained it well, “when she picked up her Riterags kitten from the airport, he started purring and didn’t stop.” In all fairness, even after my experience, I must agree with all the others that have had a positive experience with the purchase of a kitten that the kittens are probably second or third to none based on my experience with the the shows I’ve attended and as their many awards do confirm...I sincerely so love her seal bicolor lynx’s sweet faces and wish I had the room for just one more. I even went as far as think, if I had the energy and could have another, and my husband wouldn’t divorce me, I would maybe get someone else to buy one for me because Odin and they are characters and that sweet and beautiful. Best Regards...and, thanks again for your kind words.

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Theresa Higgins-Trimilove
, US
Jan 11, 2019 10:03 pm EST

And, to clarify, what I meant to say is I thought to ask someone to buy one for me as a gift, because I do agree with the positive reviews that her cats are sweet, beautiful, and “priceless."

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Theresa Higgins-Trimilove
, US
Jan 11, 2019 10:36 pm EST

That is, if I could have another one for myself, which I really can’t, that just maybe one day someone would buy me a Ragdoll as a gift, even from Riterags, was my fleeting thought as I looked at the pictures of the adorable kittens she has advertised. You were truly a blessing for your rescue. Take care...

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SBreeden
Red Lion, US
Jan 08, 2019 1:36 pm EST

I dealt with Deb back in 2009 and got a wonderful female kitten from her. Unfortunately, this girl developed paralysis in her spine and hindquarters. Specialist said surgery would cost $7, 000 but there was no guarantee as we don't know how she had an injury to become paralyzed. It was not an injury she sustained in our house but it could have happened at the breeders or it could even be something she was born with. It would come and go until it finally stayed. I did not have $7, 000 and finally chose, when she was 10 months old, to let her go gracefully. We loved this little girl to pieces but she had no bladder or bowel control. It was the hardest decision I ever made. I contacted Deb and since I chose not to have a necropsy done, as I would have had to go to Philadelphia for it, she refused to give me my money back. It was my choice so I have dealt with it. I only had her for a very short period of time, 6 or 7 months.

Also, as to the face of the cat with one undescended testicle. I had that happen to a Ragdoll I purchased (not from Deb but from another breeder). The breeder had taken him to be neutered when it was discovered he was cryptorchid (sp?). This breeder refunded part of my money because she couldn't get him neutered and wanted me to get it done when he was older. I was pleased with that. She was a wonderful breeder and very ethical. I can't believe a breeder would send a kitten after only removing the one testicle. My vet would have been furious. I rescued a Ragdoll off of Craigslist and that same thing had been done to him. They never knew which testicle was removed so my vet ended up doing exploratory surgery. I wasn't going to keep him but just get everything done prior to finding him a new home. I did and he has a terrific home now although the process was expensive. It surely boggles my mind at how some vets are. I am sorry for what everyone has gone thru. I've pretty much been there and done that.

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Theresa Higgins-Trimilove
, US
Jan 10, 2019 8:47 pm EST
Replying to comment of SBreeden

Thank you...you are very kind person. I read a few studies where it can be present in up to 18% of Ragdoll cats, and Persians, as an inheritable genetic disease but they are uncertain of cause. Also, I’ve since learned, a pretty good check is to see if they still have spines around base of the penis after neutering; especially if spraying. This check gives a pretty good indication they may have a functioning testicle somewhere in there... Best Wishes to you...

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Theresa Higgins-Trimilove
, US
Sep 05, 2018 12:39 pm EDT

Also, his bite disorder may go along with Odin’s genetic disorder, but I would have the vet check the teeth before adopting, because Odin has very small, some almost imbedded in gums, and horrible periodontal disease even though I physically brush his teeth three times weekly and add every supplement to food and water as possible. I would recommend have the doctor check your kitten’s teeth very well too before purchase. My vet noticed bite disorder and periodontal desease/swollen gums at first check-up after purchase.

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Theresa Higgins-Trimilove
, US
Oct 31, 2018 1:22 pm EDT

The owner stated and another customer here, verified that her vet is very open to giving health information and discussing any of her kitten’s health before purchase which is very nice and why I recommend it., I think she does breed such beautiful kittens...they are so stunning, they just take my breath away...and I would buy them all if I could.

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Theresa Higgins-Trimilove
, US
Jun 01, 2018 12:10 am EDT

Oh well, as Solomon said, “it’s just life under the sun” on this great earth and I have turned the other cheek. I hope all went well with your purchase.
✝️💟🛐 God Bless 💟✝️🛐

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Ultraz2
, US
Jan 21, 2018 5:47 pm EST

I will offer my final opinion in closing...that it is my final opinion after all I’ve learned and been through that it seems the whole system of checks, balances, and rules governing pedigree show cats in this incidence imho are broken...but, we all have, as our right, different opinions on this complex matter...and I certainly do respect that, even though I may not agree with it. I hope everything worked out fine and you were able to get your cute new baby for your son from Riterags. God Bless 🐈...you are the only person ever in over a year that has ever contacted me from this little obscure site. Best Regards...🐱...I hope my opinions allayed your anxiety and will again if any future visitors happen upon this site. I really have no more opinions to express other than those opinions already expressed here. Enjoy your new baby...they are so sweet. 🐕

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Ultraz2
, US
Jan 19, 2018 2:52 pm EST

I was recently contacted with a question from a perspective purchaser. This is my LAST, honest, and personal response and opinion with regard to whether based on my experiences I could possibly imho purchase a kitten from this chattery.

“Hi Theresa, I just read your complain about Riterags... Thank you so much!”

Sorry...yes, I have had difficulty with my purchase, but she does have and Breed beautiful cats. I know and have seen her cats at shows. I won’t dissuade you from purchasing, but there should be some accountability in the business somewhere somehow, but this is my opinion. Based on my experience, I would ask for a copy of the kitten’s medical record before purchase, and hope the company is imho ‘respectful’ of your concerns. Good luck...as I said, the kittens she post are beautiful and appear healthy...we love our dear boy in spite of it all. 😊

Personally, if any breeder is planning on neutering and seeing the vet anyway, then imho any breeder Could have a medical record to fax perspective owners, and it wouldn’t be out of the question especially if purchased over the internet for thousands of dollars. I would think this would be best practice for all breeders imho. If the owner has their pictures and will send medical record, or you speak to her vet, then, in hindsight, it shouldn’t be a problem purchasing a kitten from them, because they are beautiful sweet cats...and it would be a disservice, I believe, to not breed or own a kitten by “Rolling on Through, ” who is one incrediblely big handsome boy and my favorite.

Again, in hindsight, I would ask for the record or speak directly with the kitten’s vet are the best thing to do imho, and if all is Ok, then I would not worry about your potential purchase...this was my first ever purchase of a pedigree cat...If interested in showing, her creams, Seal bicolor, bicolor blue lynx do very well at the shows. Hope it goes well for you...Best Regards

...we are going to try one last time in Laplata, MD to get his one last final for his Grand Championship title, and if not, he’s still our Grand Champion as his ribbon I will design and buy will read, because he is sweet and beautiful to us. 🐱

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Theresa Higgins-Trimilove
, US
Dec 21, 2017 12:57 pm EST

To this end, of my review of my experience with this chattery. This is just an example of how she speaks to others by another reviewer of her experience with the owner after I stated I thought she seemed demanding during our message and conversation about our transactions with the owner:

Really "demand" is a good way to put it... she's calling me "vicious, ugly, evil, wicked, nasty" and "blackmail for a profit"... anyhow do not let her bother you too much...”

Unfortunately, I was called a “witch, ” pushy, ” and “untrustworthy” among other things...for being upset she sent me a half neutered $1800 show cat to begin with in spite of all that came after that. In conclusion, before purchasing a cat from this chattery, the one thing I would recommend is request medical records “BEFORE” purchase based on my experience...

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Theresa Higgins-Trimilove
, US
Oct 03, 2017 8:48 pm EDT

To this end, let me just add this is a reputable breeder with a most beautiful line of cats that are a joy to show from my experiences with the shows. Do not let my dispute with this company keep anyone from considering a purchase of one of her cats...no one could be more "blessed to be acquainted with these cats IMHO." I am very thankful for Odin.

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Theresa Higgins-Trimilove
, US
Oct 03, 2017 9:03 pm EDT

in spite of our differences of opinion that is...

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Theresa Higgins-Trimilove
, US
Oct 03, 2017 9:08 pm EDT

And I should say, her beautiful cats...and their accomplishments.

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Theresa Higgins-Trimilove
, US
Oct 07, 2017 1:09 pm EDT

However, I would be cautious...

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Theresa Higgins-Trimilove
, US
Nov 27, 2017 10:29 am EST

Because in spite of everything, he is a beautiful beautiful boy...and I’m just in awe of him everyday.

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Theresa Higgins-Trimilove
, US
Oct 02, 2017 2:31 pm EDT

I actually would still accept an apology and an offer to help with 1/2 the neutering still and would say she resolved my problem as well...and told her that. Oh well, it's over. Take care Julie.

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Theresa Higgins-Trimilove
, US
Oct 02, 2017 1:04 pm EDT

Oh, sorry, she didn't claim it was a mistake. Her husband did...

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Theresa Higgins-Trimilove
, US
Oct 02, 2017 1:32 pm EDT

He tried, and I thank him for that. ❤️

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Theresa Higgins-Trimilove
, US
Oct 02, 2017 12:32 pm EDT

And please, this is not "my blackmail for profit." I don't want anything from this cattery.

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Theresa Higgins-Trimilove
, US
Oct 02, 2017 12:33 pm EDT

If this is what the cattery thought I were up to...I haven't a clue IMHO.

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Theresa Higgins-Trimilove
, US
Oct 02, 2017 11:37 am EDT

And this is, of course, just all my opinions on my transaction.

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Theresa Higgins-Trimilove
, US
Oct 02, 2017 11:04 am EDT

Sorry, won't upload...maybe later. ❤️

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Theresa Higgins-Trimilove
, US
Oct 02, 2017 11:03 am EDT

My brother just died of glycemic event and now my sister is dying of cancer...it all seems so insignificant to me now. GOD Bless...here's my boy's paw after surgery to re-neuter.

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Theresa Higgins-Trimilove
, US
Oct 02, 2017 10:59 am EDT

And Julie,

I wish I had that experience. She was also helpful to me, at first, her husband great, her cats are beautiful. Odin is certainly beautiful to me. I am truly so happy for you, but I have to look at my little "genetic defect" IMHO, what happen to my purchase, see her beautiful kittens in pictures, them at shows with their happy owners as a constant reminder of her consideration for me IMHO. She never apologized, sincerely offered to help me resolve my complaint that I just had enough. I couldn't let her affect my life and health any longer...SEND HIM BACK AT MY EXPENSE SOMEHOW DIDNT SEEM FAIR IMHO especially when I didn't want another cat from her, who would, IMHO. Congratulations, I think I saw your cat at the show this weekend. At least I am happy she resolved Yvonne's complaint. I just so happen to click on her site while attending the workshop on Genetic Deseases in Pedigree cats this weekend at the show and saw her complaint. I thought, she was describing exactly what This company put me through too.

I've included a picture of my now $4000 + "show cat" with his paw after surgery. Sorry but I don't have pictures of his two testicles, or his bite disorder, because her doctor has "one" testicle and my doctor has the other "one." But I'm now Ok with the fact she sold and shipped him to me this way. I'm over it! I am done with this cattery. I made my complaint known, and if she wants to take it to the Supreme Court and challenge me on it, sobeit. I didn't do anything wrong, except trust her and buy a cat.

I didn't want anything from her but a gesture toward an apology IMHO...by sincerely offering with at least 1/2 the cost of properly re-neutering without putting me through even further hell after I told her of "one" estimate to re-neuter him laparoscopically to protect his coat, so I could show him. She couldn't even have the faith or trust me IMHO... I just had had enough trying to resolve my problem...she had me so upset, I landed in the ER. Now I think I have a peptic ulcer.., I have never been talked to and treated so poorly IMHO. Well, best wishes; I'm the one that can't get her out of my life or off my electronic devices for 3 years as a constant reminder of the consideration for my complaint IMHO.

I tried everything humanly possible to resolve this
Problem, but was met with just more verbal abuse...and unfounded attacks IMHO. And it pains me to write this complaint; I am not one to write a complaint about anyone. I don't want anything from this cattery. All I wanted was a goodwill gesture and apology if it was a mistake as she claims instead of her constant demands and accusations, and attacks. No one would tolerate that under the circumstances, no one, IMHO.

Odin is one final from his Grand Championship, but I don't know if I want to go to Pittsburg, because it's just too hard for me to be constantly reminded of my experience with this cattery. Like I said, I actually sometimes click on her site like I did when at the workshop this weekend at TICA cat show on Genetic Disorders in pedigree cats to see her beautiful pictures and cats still grieving for my perfect show cat I was promised. Here is a picture of his dew claw after surgery. Best Wishes, I love all my babies too. They are very sweet cats! I would have another if I had the room! Please introduce yourself if I decide to attend the Pittsburg show. I really don't have the desire anymore, my son says it doesn't matter if he has his title, my daughter says go
for it since it is something I've always wanted to do. We will see...it is what it is. Take care...I'm done. I just hope others are very cautious when dealing with this company. I think, based on my experience, I have the right to say that IMHO. I'm done...I can't let this affect my life anymore...I've made my complaint known here. God Bless...💁💕 all I wanted was a 🐱 as a gift for my son for Christmas who just lost his Somali, and all I got was all this...it just isn't fair IMHO. I'm done though...❤️ Take care Julie and enjoy your baby...

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Theresa Higgins-Trimilove
, US
Oct 02, 2017 5:34 am EDT

I am very happy to see she resolved your complaint.

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Theresa Higgins-Trimilove
, US
Oct 02, 2017 10:06 am EDT

Me unfortunately, not so much. Wish you much luck...❤️

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Theresa Higgins-Trimilove
, US
Oct 02, 2017 3:14 am EDT

Please understand these comments are just a reflection of my experiences and the opinions of them with my business transactions with this cattery...

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Theresa Higgins-Trimilove
, US
Oct 02, 2017 3:26 am EDT

For customer satisfaction and consumer protection purposes. And never people put down more than 20% to hold a kitten with a cattery...please!

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Theresa Higgins-Trimilove
, US
Oct 02, 2017 3:39 am EDT

Of course, these all are just my opinions on what I would think are acceptable business practices.

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Theresa Higgins-Trimilove
, US
Oct 02, 2017 3:47 am EDT

I actually would buy from this cattery again, just a little more cautiously after my experience. I hope you find your beautiful Ragdoll!

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Theresa Higgins-Trimilove
, US
Oct 02, 2017 3:48 am EDT

Good luck Yvonne...!

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Theresa Higgins-Trimilove
, US
Oct 02, 2017 1:24 pm EDT

Well, that was my thought, that I would buy again, if she apologized and offered to resolve my complaint.

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Theresa Higgins-Trimilove
, US
Oct 01, 2017 6:11 pm EDT

Peptotime...

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Theresa Higgins-Trimilove
, US
Oct 01, 2017 5:29 pm EDT

I never said you couldn't trust this breeder, I said you just must be careful in your negotiations. She does breed beautiful cats.

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Theresa Higgins-Trimilove
, US
Oct 01, 2017 5:31 pm EDT

We love our Odin...

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Theresa Higgins-Trimilove
, US
Oct 02, 2017 3:42 am EDT

And never said, don't buy from her if you want a beautiful cat, all I am saying is based on my experiences, please just be careful. She does breed beautiful cats...

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Dr. Ball
, US
Sep 30, 2017 8:06 pm EDT

We bought our kitten from Deb, and I know of another couple who bought a kitten from her as well, and we are thrilled. My baby is 7 months now, and he is amazing! Deb and her husband walked us through everything, including the flight and feeding him...and made the transition a wonderful experience. They truly care about the kittens, and follow up frequently. They work closely with their vet, and you can even call and tak to thier vet, I did. He can answer your questions about the time line after the spay. Our boy was shipped a day after he was neutered, and he did fine, just as the vet indicated. They are a small breeder, so they do not have 'way to many kittens'. I almost purchased a Ragdoll from an unethical kitten mill cattery, so I researched Riterags extensively. Deb is a well known breeder, and produces beautiful award winning kittens. Texting and emails are not her best forte, so if you have patience with that, you will not be disapppinted with your kitten! You may be letting an incredible kitten get away. In fact, that female is so gorgeous...if you are serious, I may request the kitten. We are considering another one, and that baby is perfect! If you have questions, feel free to email me at drjball@msn.com.

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Theresa Higgins-Trimilove
, US
Sep 26, 2017 6:34 am EDT

Disagreed with owner over unethical treatment of me and the "cat" I purchased...I had a horrid experience with this cattery!

Isn't this what you did to Odin, Trekking to Victory, and us Debra...you sent him unneutered, , or rather 1/2 CASTRATED to me! He didn't have one testicle, but two, he wasn't a $1800 monochid (now over $4000) with one testicle, he had an undescended testicle, cryptochid, which if you allowed your doctor to do exploratory instead of refusing it before shipping him to me, in order to have him "shown" in the Alter class in TICA as you claim, you would have determined, or at least had the decency to discuss the possibility according to your doctor's report with me "before" shipping him to me forcing me to pay to have him re-neutered safely to remove the undescended testicle to stop the damage from spraying my home and to mainly protect his HEALTH, coat, and cost of declawing of the impacted dew claw as any other reasonable 17 year premier breeder would "reasonably" know and do" without guilting their customer into thinking she was perhaps making a big deal about nothing especially after giving the pet as a Christmas gift for my son that just lost his Somali.

Also, your offer to take the cat back, refund my $1800 dollars, without consideration for the money I paid for flight, and cost to me of vet bills, show supplies, and MY cost to fly him back to you as part of the contract return as well as the attacks and no "sincere" "bonafide" apology, consideration of my son's feelings about losing yet another cat, or even a "sincere" "bonafide" offer to help with even only 1/2 the cost of re-neutering was just another slap in my face. As a result, I could no longer tolerate your attacks and I could not trust Riterags in any further business pursuits and have paid the cost for Odin's care...(Basically, because I don't want money and never have). It is the principle(s) that matter. I was willing to accept an apology until you accused me of never wanting to show him and you stated "your daughter thought I was lying, pushy, and bossy and you shouldn't have sold him to me!"...what did I do to you?

Thanks for making my son's Christmas gift and our first experience with TICA shows so memorable! Sorry, but seeing posts and sitting here at PA show brings back so many fond memories of my experience with your cattery that I feel it is only right to do a review of our transactions too. God Bless...

Don't worry, I am a happy boy! I didn't "ruin" this perfectly good show cat" as you claimed because I wanted him neutered "properly!" The only thing we did was fall in love with our boy Odin, to my chagrin. I mean if you have another opinion of my review of this business transaction with your company, I welcome a rebuttal.

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Theresa Higgins-Trimilove
, US
Sep 26, 2017 6:36 am EDT

Riterags Ragdoll's

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Theresa Higgins-Trimilove
, US
Sep 28, 2017 7:08 pm EDT

Updated, formal review:

Disagreed with owner over unethical treatment of me and the "cat" I purchased...I had a horrid experience with this cattery IMHO.

The owner/breeder shipped him 1/2 CASTRATED to me! He didn't have one testicle, but two, he wasn't a $1800 properly neutered "monochid" as I was told (now over $4000) with one testicle, he had an undescended testicle, cryptochid, which if she allowed her doctor to perform the exploratory instead of negligently IMHO refusing the surgery before shipping him to me, in order to have him "shown" in the Alter class in TICA as she claimed, she would have determined, or at least had the decency to discuss the possibility according to her doctor's report with me "before" shipping him to me forcing me to pay to have him re-neutered to safely remove the undescended testicle to protect his coat for showing purposes and stop the damage from spraying my home and to mainly protect his HEALTH FROM THE POSSIBILITY OF CANCER, and cost of declawing of the impacted dew claw as any other reasonable 17 year premier breeder (see "Reasonable Person") would "reasonably" know and do" IMHO, especially after I gave the pet as a Christmas gift to my son that just lost his Somali.

Of course, the consequences are now my cat is fearful from now multiple surgeries, loss of complete coat from anesthesia and the stress, fear of cages, doctors, a three part revision of paw dew claw incision to improve appearance, and the delay on showing him, and now on his attitude with the judges when shown at the shows...where they don't understand he is afraid and just wants to talk to all of them IMHO.

Also, the owner's offer to take the cat back, refund my $1800 dollars, "without" consideration for the money I paid for flight, and cost to me of vet bills, PayPal service fees, show supplies, and MY cost to fly him back as part of the contract return policy as well as the attacks, the whole ordeal's effect on my health, and have FIV testing done before returning, and no "sincere" "bonafide" apology, consideration of my son's feelings about losing yet another cat, the stress and anguish she was causing by her attitude, attacks, or even a "SINCERE" "BONAFIDE" offer to help with even only 1/2 the cost of re-neutering was just another slap in face IMHO. As a result, I could no longer tolerate the owners attacks and I could not trust Riterags in any further business pursuits and have paid the cost for Odin's care...(Basically, because I didn't want money and never have). I was willing to accept an apology until the owner accused me of never wanting to show him and stating "her daughter thought I was lying, pushy, and bossy and she shouldn't have trusted me"...what did I do to her? Well, needless to say, my last text communication with the owner was to tell her an estimate I received to have him re-neutered; her reply: "Well send him back" and I haven't heard from her since...and she never responded to follow-up e-mail as to her intentions.

I paid the cattery full price for the Odin as demanded. I thanked her, I appreciated the fact she shipped this 6 month old kitten to me by Christmas, so I was even willing to cover the cost of dew claw surgery for also an impacted dew claw, ignored the bite problem out of appreciation for getting him to me by Christmas. Was I suppose to bow down next especially after I learned from my vet at our required scheduled visit per contract that he was not fully appropriately neutered and her vet said she refused the surgery to find the undescended testicle and shipped him to me anyway so he could be shown in the Alter class at TICA as she said when she had no clue if he had another testicle according to her vet's recommendations IMHO, but told me he had one and was appropriately neutered "before" I signed the contract and forwarded it to her after checking with her via e-mail as to how his surgery went, which incidentally the contract states none of these findings by her doctor and my agreement to accept him as a Monochid or Cryptochid IMHO.

Thanks Riterags for making my son's Christmas gift and our first experience with TICA shows so memorable! Especially, after seeing other's reviews posted here as I sit here with other breeders attending a workshop on genetics and genetic disorders in pedigree cats at the TICA PA cat show this weekend. Hence, seeing these reviews, brings back so many fond memories of my experience with this Cattery that I feel it is only right to do a review of the regard this company has had for me as a customer too IMHO.

Don't worry, He is now a happy boy! I didn't "ruin" this perfectly good show cat" as I was accused of because I wanted him neutered "properly IMHO!" The only thing we did was fall in love with Odin, to my chagrin. I mean if the controlling party in Riterags has another opinion of my opinion and review of this business transaction with your company, I welcome a rebuttal.

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Theresa Higgins-Trimilove
, US
Sep 30, 2017 2:09 pm EDT

FINAL REVISION:

You've got to be kidding, right!

Disagreed with owner over unethical treatment of me and the "cat" I purchased...I had a horrid experience with this cattery IMHO.

The owner/breeder shipped him 1/2 CASTRATED to me! He didn't have one testicle, but two, he wasn't a $1800 properly neutered "monochid" as I was told (now over $4000) with one testicle, he had an undescended testicle. A cryptochid, which if she allowed her doctor to perform the exploratory instead of negligently IMHO refusing the surgery before shipping him to me, in order to have him "shown" in the Alter class in TICA as she claimed, she would have determined, or at least had the decency to discuss the possibility according to her doctor's report with me "before" shipping him to me forcing me to pay to have him re-neutered to safely remove the undescended testicle to protect his coat for showing purposes and stop the damage from spraying my home. Mainly, to protect his HEALTH FROM THE POSSIBILITY OF CANCER, and cost of declawing of the impacted dew claw as any other reasonable 17 year premier breeder (see "Reasonable Person") would "reasonably" know and do" IMHO, especially after I gave the pet as a Christmas gift to my son that just lost his Somali.

Of course, the consequences are now my cat is fearful from now multiple surgeries, loss of complete coat from anesthesia and the stress, fear of cages, doctors, a three part revision of paw dew claw incision to improve appearance, and the delay on showing him, and now on his attitude with the judges when shown at the shows...where they don't understand he is afraid and just wants to talk to all of them IMHO. This was my first pedigree cat purchase and I thought it would be nice to title him for my son...all my other 5 pets are rescues.

Also, the owner's offer to take the cat back, refund my $1800 dollars, "without" consideration for the money I paid for flight, cost to me of vet bills, PayPal service fees, show supplies, and MY cost to fly him back as part of the contract return policy as well as the attacks, the whole ordeal's effect on my health, FIV testing done before returning, and no "sincere" "bonafide" apology, or consideration of my son's feelings about losing yet another cat, the stress and anguish she was causing by her attitude, attacks, or even a "SINCERE" "BONAFIDE" offer to help with even only 1/2 the cost of re-neutering was just another slap in face IMHO.

As a result, I could no longer tolerate the owners attacks and I could not trust Riterags in any further business pursuits and have paid the cost for Odin's care...(Basically, because I didn't want money and never have). I was willing to accept an apology until the owner accused me of never wanting to show him and stating "her daughter thought I was lying, pushy, and bossy and she shouldn't have trusted me"...what did I do to her? Well, needless to say, my last text communication with the owner was to tell her an estimate I received to have him re-neutered; her reply: "Well, send him back" and I haven't heard from her since...

I paid the cattery full price for the Odin as demanded. I thanked her, I appreciated the fact she shipped this 6 month old kitten to me by Christmas, so I was even willing to cover the cost of dew claw surgery for also an impacted dew claw, ignored the bite problem out of appreciation for getting him to me by Christmas.

Was I suppose to bow down next, especially after I learned from my vet at our required scheduled visit per contract that he was not fully appropriately neutered, and her vet said she refused the surgery to find out if there was in fact an undescended testicle. She based her decision not to neuter him properly on the fact her vet tech had a cat of hers for 8 years that had only one testicle, and he was fine and ("she didn't want him to have an incision because he couldn't be shown") when I signed the contract "after" she told me IMHO what is equivalent to what I believe what may have appeared or might have been "half the truth" IMHO AS JUST ONE EXAMPLE OF HOW MESSED UP THIS WHOLE TRANSACTION WAS...he had only "one" testicle and was neutered. Then she shipped him to me anyway so I could show him in the Alter class at TICA when IMHO she had no clue if he had another testicle according to her vet's recommendations. She told me he had only "one" and he was appropriately neutered "before" I signed the contract and forwarded it to her after checking with her via e-mail as to how his surgery went.

Which, incidentally, the contract I signed after we communicated via e-mail about the outcome of his neutering states none of these findings by her and my agreement to accept him as a Monochid or Cryptochid, but it does say "neutered." Now unless they have changed the definition of neutering to "one" testicle, then he was not neutered properly by a breeder who is suppose to be a premier breeder of internationally known cats of 17 years IMHO! Of course, all this was my fought...I made these decisions that affected me! Well, in spite of it all and her horrific treatment of me, we love our little genetic defect which, incidentally the contract guarantees against.

Thanks Riterags for making my son's Christmas gift and our first experience with TICA shows so memorable! Especially, after seeing other's reviews posted here as I sit here with other breeders attending a workshop on genetics and genetic disorders in pedigree cats at the TICA PA cat show this weekend. Hence, seeing these reviews, brings back so many fond memories of my experience with this Cattery that I feel it is only right to do a review of the regard this company has had for me as a customer too IMHO.

He is now a happy boy! I didn't "ruin" this perfectly good show cat" as I was accused of because I wanted him neutered "properly!" The only thing we are guilty of is not being the "expert" on neutering what I would imagine IMHO is perhaps hundreds of cats by this chattery's owner IMHO and Caring about Odin's health and welfare! I mean if the controlling party in Riterags has another opinion of my opinion and review of this business transaction with your company, I welcome a rebuttal.

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Theresa Higgins-Trimilove
, US
Oct 01, 2017 5:17 pm EDT

This story is over, because what would I really expect of you anyway. Best Regards

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Theresa Higgins-Trimilove
, US
Oct 01, 2017 5:20 pm EDT

My point in all this: it was a screwed up affair and I hold no malice just use it as an example of what not to do.

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Theresa Higgins-Trimilove
, US
Oct 01, 2017 5:22 pm EDT

And try to be a little more careful next time.

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Theresa Higgins-Trimilove
, US
Oct 01, 2017 5:27 pm EDT

I mean nicer...

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Theresa Higgins-Trimilove
, US
Oct 02, 2017 3:15 am EDT

For consumer, that is IMHO

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Theresa Higgins-Trimilove
, US
Oct 02, 2017 12:14 pm EDT

For those considering purchasing a cat from a breeder anyway.

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Theresa Higgins-Trimilove
, US
Oct 02, 2017 12:15 pm EDT

When purchasing a cat...

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Theresa Higgins-Trimilove
, US
Oct 02, 2017 2:23 pm EDT

I mean the owner try and be nicer to others IMHO.

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GeeCeeR
, US
Oct 26, 2018 1:26 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I also had a problem with Riterags Ragdoll in August and Sept. 2018. We had put a deposit down for a 2 weeks old Seal Lynx Mitted MALE. We signed the contract she sent via email and she sent only the signature page, with NO description on that page of what we were purchasing. We also sent the deposit to her via Pay Pal for the Seal Lynx MALE Mitted Ragdoll Kitten. Then she had sent pictures and videos of the kitten playing which I thought he needed to be older to do, not a 2 week old. Then she sent the "bomb" that the vet had said it was a female and NOT a male. We talked right after she sent that information via TEXT. She couldn't even remember who we were and was seriously intoxicated or medicated. We had to remind her who I was and that we had put the deposit down on the Male seal lynx mitt ragdoll kitten. I told her I had sent her a revised contract with the 2 male references to "Female" back to her in a email. But all she did was tell us a female is just as lovable as a male. Well, we thought about this for 2 days and she sent her revised "male" to "female" changes in writing with male scratched out. The contract was 3 pages and at no time was it together in one document in a .pdf format which I had requested. I have all the emails that she sent and after two days, we decided that we would wait (because my Mother) had to have cataract surgeries. On the first page of the contract was a statement also for a Bi-Color female (which was supposed to be a Seal Lynx Male Ragdoll kitten). This was never changed so this in itself is a null and void contract, also because it was never on ONE complete .pdf format.

She stated that she WOULD return our deposit. This was in August and it is now almost Halloween and we our deposit has NOT been returned. We sent the information on the VISA account that she could send the deposit back to. TWO months later no refund. So we sent another email giving her this information last week (2nd week in October). She has NOT responded to any of our emails. For a distinguished and award winning Ragdoll Cattery, I am very disappointed as we will have to start legal proceedings, which we should not have to do since she said she would graciously return our deposit. Ms. P should never have even accepted a deposit from us until she was 100% certain what the gender of the Ragdoll kitten was. That in my mind is just unacceptable and unprofessional...……….

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Theresa Higgins-Trimilove
, US
Oct 26, 2018 11:12 am EDT
Replying to comment of GeeCeeR

Wow, I am very sorry you have experienced these difficulties. I understand how you feel, but I just don’t know. I always look for the best in others and give them the benefit of the doubt, but this company makes this very difficult...especially after my ordeal. Every time I look at my little guys paw, brush his teeth, she is remembered and is in my prayers for resolution of any problems she may be having, personally and professionally. I hope and pray you find a solution to your problem as well, and find your sweet Ragdoll too. I just don’t get it, because she does breed beautiful cats and certainly seems to have no problem selling them to those who can afford them. The last show I went to, mine only won one ring, I imagine because of his paw and teeth. I don’t understand why TICA allows these cats to compete since they obviously have other related genetic issues that go along with having undescended testicles. She took Odin’s Brother, a lynx, JJ, beautul 20lb identical blue lynx brother of mine to shows, and supremed him in three shows, and he is exquisite...talk about break my heart...he is my Odin’s twin...and I get my boy with all these issues as a now $4000+ show cat, whom incidentally, I love and wouldn’t give up now for anything because in spite of his health issues, he is a big beautiful very special spoiled boy and I love him so much. His problems just make him more endearing to me, poor fella...but it’s sad state of affairs. Oh well, everything happens for a reason. I hope you find a resolution to your problem and get your kitten. God Bless...

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Theresa Higgins-Trimilove
, US
Oct 26, 2018 12:18 pm EDT

Sadly, the really disturbing thing about this whole affair is TICA allows these cats, cryptochids, with undescended testicles, to compete along side of intact male champions in the same class, and in the “ALTER” group, as well. I think this is questionable ethical practice on TICA’s part if there are veterinarians willing to perform half-castrations on these cats that cost thousands of dollars, per request imho.

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Theresa Higgins-Trimilove
, US
Oct 26, 2018 12:28 pm EDT

My mistake, I meant although they are “not” allowed to compete along side intact male group of breeder champions if they are missing a testicle, they are allowed to compete in the “Alter” group alongside cats and champions that have been neutered.

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Theresa Higgins-Trimilove
, US
Oct 26, 2018 7:37 pm EDT

I just looked at the kittens she has advertised, and if health checks out, I think both the girls she has up are adorable. Perhaps you can work out first pick of next litter if set on a boy since she has your deposit if all “health” and details can be worked out amicably...just a last thought. Good luck to you...

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Pebblescat
, US
Sep 19, 2017 8:27 pm EDT

Kitten mill. There are way too many cats in that cattery. That is so cruel to send a kitten on a plane after surgery without rest and recuperation. Maybe that Breeder should have a hysterectomy and send her up in a plane (high altitude) and see how she feels afterwards. I wouldn't take the kitten, if you are already having issues before even receiving the kitten, you won't hear from the Breeder if you have any future problems with the kitten. By taking the kitten, you will be promoting continued bad behavior and unethical business practices from that Breeder. No contract no deal.

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Author of the review
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percellyue
, US
Sep 19, 2017 8:46 pm EDT
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of Pebblescat

Thank you for the reply. That's exactly what I did after I found out about her. She threatens to not give my $1500 back and I am working on filing disputes with paypal and my bank. That breeder is so famous for her show cats though. I would recommend you checkout their website because it looks super legit.