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4.4 2975 Reviews

Rite Aid Complaints Summary

59 Resolved
419 Unresolved
Our verdict: With Rite Aid's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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4:58 pm EST
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Rite Aid poor treatment, unfilled prescription for baby with pneumonia

My daughter was diagnosed with pneumonia and prescribed antibiotics and nebulizer. Pediatrician submitted request for antibiotics online directly to rite aid pharmacy. When I went to pick up, many things went wrong: the first technician took my script for the saline (for the nebulizer) and said she couldn't read doctor's handwriting. I called doctor's office and they called the pharmacy, I heard them speak with the pharmacist. The technician came back to me and told me that they didn't have the saline. Ok. This whole time I'm carrying my daughter who was crying because she cannot breath very well because she has pneumonia. There were four people back there and I was the only one there awaiting their services. Then I went over to the pick up window to pick up the antibiotics that were ordered by the pediatrician close to two hours before. The technician asked me for my daughter's insurance card! She's 4 months old, I told her, she's under my insurance. Then she disappeared. I asked another technician that was around about the antibiotics and she said I would have to wait for it to be filled because they didn't know my daughter was under my insurance and they never filled the prescription. I was so upset, my daughter was crying. I asked for the pharmacists name (he was right there by the way, like 6 feet away from me behind his glass window) and I heard him tell the technician that it was on the wall. That man never once looked up at me or my daughter. And everybody there couldn't care less if she was crying, getting worse by the minute because these people weren't doing their job. They treated me and my daughter like we were not there, invisible. I felt hopeless, unable to help my daughter because of these people. I wish I can sue them, and perhaps will because I'm sure my daughter's illness got worse while I was waiting there. I had to go get my prescriptions at the Walgreens in Hillside, NJ. This took an additional hour or so. I cannot believe these people.

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1:50 am EDT

Rite Aid don't give me an attitude just because i'm using coupons

I was at the Whitehouse Station, New Jersey store at around 12:15 pm on July 26, 2011. I brought with me two Video Values coupons from July: 1) $5 off Any Foster Grant Sunglasses, and 2) $5 off Any StyleScience Sunglasses. I was going to use these coupons on children’s sunglasses as there’s nowhere on the coupons that states “excludes children’s sunglasses.” The Children’s sunglasses I picked out are priced at $7.99 for StyleScience and $6.99 for Foster Grant.

At checkout, the shift supervisor said the coupons can’t be used on children’s sunglasses because it is “nonsense that such high value coupons would be given out for things priced at $6.99 or $7.99.” She went on lecturing me that the store does not make any money with those coupons. I told her first of all, the coupons do not state that I can’t use them with children’s sunglasses, and second, I know some of my friends have used these coupons with children’s sunglasses though not at the Whitehouse Station store. It was fairly busy at the store at that time, and she went on doing her thing without even a word of “sorry about the inconvenience” or something to the same effect. There wasn’t even a simple smile. I was left there feeling like I did something wrong. The manager came out and said he would take my coupons, but he still said that the coupons should not be used with children’s sunglasses. I showed him the coupons where it says “ANY, ” and then he said the children’s sunglasses I picked out are not StyleScience or Foster Grant. I was too annoyed to show him the words “StyleScience” and “Foster Grant” written on the sunglasses I picked out. I ended up not buying anything and left the store. Keep in mind, there was NO SIGN stating that I could not use my coupon (nor does the coupon state that I can not use it for the sunglasses I was going to purchase).

I was truly disappointed in the store associates’ attitude. I think I wasn’t a horrible customer to deal with as I didn’t yell at anyone, and I was just trying to explain that I was using the coupons the way they were intended to be used. I didn’t see any friendly smiles from any of the store associates. I think it is ironic that the following statement is posted on Rite Aid 's website because this just wasn’t the kind of treatment I received today.

“Rite Aid is a place where customers are treated with respect and they feel appreciated and welcome… Our associates are trained to offer our customers friendly, helpful service in every area of the store.”

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hagg
, US
Aug 01, 2012 8:50 am EDT

Did you call Corporate? Rite Aid is becoming a huge nightmare if you dare use coupons and are knowledgable about their policy regarding said coupons. If each and every customer who is treated badly would call coropate when rude staff and Manangers mistreat them Rite Aid would be forced to address their employee's. I call whenever I am treated with disrespect!

my3cents will never die
my3cents will never die
Bainbridge, US
Nov 02, 2011 3:19 pm EDT

Gay means happy.

my3cents will never die
my3cents will never die
Bainbridge, US
Nov 02, 2011 2:41 pm EDT

Yes peanut snacks would be a great thing to offer newcomers to the site. Great thinking ragon. I appoint you to lead the party planning committee.

my3cents will never die
my3cents will never die
Bainbridge, US
Nov 02, 2011 2:36 pm EDT

Don't worry Kimberly, the thoughts you hear, are squibs welcoming you to my3cents. She is one of our greeters.

Ramelle
Ramelle
Weed, US
Nov 02, 2011 2:26 pm EDT
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Kimberly only runs on 4 cylinders and 3 of them are blown.

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jaberwocky
Fort Wayne, US
Nov 02, 2011 4:52 am EDT

"I didn’t see any friendly smiles from any of the store associates."

try dealing with annoying customers all day and put on a friendly fake smile at the same time...

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7:25 pm EDT

Rite Aid mistreatment of employee

I have been in the store twice when the manager has yelled at one on the parttime employees.Not quietly or in the office.This employee has been there for at least two years.She is always pleasent and helpfull.This girl works a full time job.Besides this part time one.I don't know where he was trained, but I do'nt think it it right for him to be yelling in front of customers.I am right in the middle of three different Rite Aids, plus many other drug stores.If I see this again I am going else where.

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7:05 pm EDT

Rite Aid bad shopping experience

I stopped by the rite aid on 42nd st and ave D today on my way home from church and encountered a very rude manager by the name of Arnold. I stopped in to get some christmas lights, and as it is customary to ask that the lights be tried before purchasing to ensure that they work, i did. First of all I turned around and saw this employee standing right behind me and I said excuse me please...He pretended not to hear me so I repeated my self about three times before he finally acknowledged my presence. I was not even asked if I needed help but instead was ignored when I tried to ask for help. So i said to Arnold (manager) "is it possible for these lights to be plugged in so that I could ensure they light before I get them?" He grunted "NO, if they don't work just bring them back." Then went back to opening his box. So I continued and said that I don't live in the area and it would not be convenient for me to bring them back before the holidays ended. He looked up again and grunted. "I SAID NO & that's that." I could not believ my ears. I am a Pharmacist who worked previously at rite aid as a supervising pharmacist and left to go back to medical school. I am now a doctor with colleages who work in the area and send many patients with rx's to rite aid to be filled. I was shocked at the disdain with which this individual spoke to and looked at me that I could not let this incident go. I think if this is his normal behavior and customer service skills, then he should not be in management where he is expected to deal with customers on a regular basis. I hope this manager is adequately disciplined so that no one has to be treated in this manner again over such a simple matter.

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Doza
Sacramento, US
Jul 29, 2011 5:18 pm EDT

get over it, Dr Sensitive.

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bradman2010
West Mifflin, US
Jul 21, 2011 1:29 am EDT
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If you thought there could be a problem if they didn't work then why not just buy lights somewhere closer to your home? What if they worked in the store but didn't work when you got them home? The manager was rude and I would of just threw the lights on the shelf and left. They obviously don't want your business.

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4:47 am EDT
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Rite Aid billed insurance I didn't have, now stuck with expensive med I would have otherwise gone generic

A few years ago I went into my local rite aid pharmacy. I gave them 2 prescriptions i've had filled before on my aetna insurance. A few weeks prior to this I got a new insurance. I had told them my old insurance(aetna) was ending and my new one would now be in effect. They said okay, took the new insurance info, after I paid for a med, all good. Now back to when I gave them the 2 prescriptions I needed to have filled a few weeks after I gave them my new insurance info. They rung up the prescriptions, it was 10$ like normal, I paid it and went on my way.

That next month I try to refill my prescriptions again and they tell me I owe them $480. I said "no no, you must have the wrong person". They assured me that I owed them 480$. I asked why, and they said that after I had paid for my 2 prescriptions last month, the insurance denied me, and so I have to pay the full price of the two medications.

After further investigating, they had billed my old Aetna insurance last time, and supposedly it went through, but was later denied? But they weren't even supposed to bill that insurance, they were supposed to bill the new one.

I look into things further and discover that the new insurance(that they never billed) isn't very good and will only pay a tiny tiny bit of the prescription. If I had known that my prescription would be $480, I would have called my Dr. and gone with an instant release version of the medications I was prescribed. I can take either the extended release or instant release, the Dr. is okay with either.

So I left Rite-aid pharmacy, and started using another pharmacy. Two years later now, I started filling at Rite-Aid again, and they harass me every time me or my wife go in to get a prescription. They even lied to my wife and told her that I said she was going to pay it off, she paid some of it, and then realized they had lied to her when she later talked to me about it.

I'm pretty furious. Now all the sudden my prescriptions are taking much longer to fill, and they told my wife when she went to pick up 2 prescriptions that they had been deleted. The lady then said "oh hold on" and came back a few minutes later saying that the dr. just hadn't responded, when my dr. is very very quick in responding, usually the same day.

So now they're starting to screw with us, and this just all seems wrong. If I had known that the pharmacy would mess up my 2 prescriptions and sell me them for 10$, then later tell me I actually owe them $480, I would have gone with the generic instant release of my medications and paid only 30$... but because I had already taken the 2 prescriptions when they sold them to me for $10, now I can't return the medications. Recently i've been paying on it and I have it down to $150, down from $480, but after they told my wife that I said she would pay it off, when I didn't... and after talking to some people, i'm starting to think that they should have paid for their own mistake. And maybe the money I've paid on that bill should be given back to me. At the VERY VERY VERY least, they should have given taken that $480 bill and reduced it to cost(how much they paid for the medicine, without their profit inflation).

Any advice anyone can give me would be great, thank you so much. I've never been screwed over at this dollar amount before and I'm pretty irritated.

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12:59 am EST
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Rite Aid work ethic, boundries, and communication

Rite really can be a great place to work however it does have corruption and could use some changes in the way it operates.

There is a constant changing in programs to keep the customer coming back for more. But these programs have proven to have many holes in the ways of how they work and is creating more problems. The new Wellness Plus system is absolutely awful in the way that it works. I don't think Rite Aid see's it. It is so buggy, can be complicated and I won't even go into details how customers are robbing the company blind with all of these 'back doors' and 'loop holes' found. Also, you will find that many members of management or associates don't even know how all of these programs work either. Which all in itself creates a whole new slew of problems.

Upper management is an absolute mess. Pay rates are very low. Hours can be so scarce. Unexpected Lay-offs. Seniority means nothing. Positive communication does not exist (it's only mentioned if it doesn't need to be mentioned. when it is something that needs to be inforced/expressed/fixed... it's concidered a chore and it does not get accomplished).

You only receive yearly raises. Little or no training is offered when hired. It is hard to grow professionally due to favoritism and personal feelings of others. Excessive bouts of pessimism and criticism is not the key to a sucesseful company or work place. Not enough staff in some stores to maintain all quota's for the stores upkeep or proper customer service (which is why ratings are down for so many) thus creating tension and suffocating our best workers due to expectations held too high for them to uphold.

Also? I'm very certain that one half an hour break every 6 hours isn't exactly legal either (if you can even obtain the time to gain a break. but if you're caught with overtime, you get your head bitten off rather quickly and the system is very quick to point figners).

There isn't enough security for the stores. Theft/Scams are such a huge issue because it is not properly taken care of right off the bat. Polices really should be re-written and inforced, promptly as it should be.

You can give your all but don't expect anything in return.

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noname123456789
, US
Jul 21, 2011 1:01 pm EDT

All this corporate cat and mouse crap is rediculous. Employees are expected to engage every customer that walks thru the door. however we get "told" about it if we dont do it, yet we are being rude to customers we are waiting on if we do, do it. employees get a written notice for voicing an opinion when asked a simple yes or no question, when the answer is not the correct one. The corporate big wigs are fake. tell you what a good job you do, but then go in another room and rip you to shreds saying how poor the store looks and the staff is miserable. gee wonder why we are the way we are. 1/2 the employees have foot or back prblems from standing 6-8hrs a day. with very little break time. then you talk about dress code. females have to wear slacks and nice shirt, nothing that is revealing or has writing. thats fine. males have to wear dress shirts n ties? hmmm.. I think in the environment that we work in, a golf shirt would be better . moving heavy boxes and totes can ruin dress shirts, not to mention ties can get caught. I dont know what they expect. we are not puppets. we are human beings. frankly, I think my boss is great, and most of the employees I work with are wonderful people. but from DMs on up there is a little to be desired.

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miramontez
Pittsburgh, US
Mar 29, 2011 9:32 am EDT

I am in the seventh month of my sexual harassment complaint against Ken Gass at #0268 pittsburgh. My hours have not changed and my hearing on april 5 has been pushed to april 27 because Mr. Hanson and his friends need to conjure a good story about why Mr. Gass grabbed my hair and tried to cut it off on August 6th and 18, his excuse was 'it is his job to initiate the new girls'. I have told Denny Palko and Debbie Breed that if they want more information on my sexual harassment complaint to contact the commission on human relations but members of corporate keep calling me and showing up at Rite Aid in my opinion to intimidate me into thinking that what Ken did to me is not big deal. In my opinion Rite Aid should take sexual harassment of women from male bosses seriously and not tap dace around it or ignore it because if Mr. Gass grabbed me he probably grabbed someone else and they did not report it to the police and corporate like I did. I can't prove it but two members of coroprate were at the store this monday and lied about who they were, I know they were from Rite Aid because the second gentlmen had a distinctive brief case just like Denny Palko that only a Rite Aid corporate manager would have, I think these two men waited until my shift was over and returned to the store to talk with the employee's behind my back. I have seen or heard employees cuss out customers, leave the cash office door cracked open so they would not have to use their key to get back in, cuss out the boyfriend on their cell phone, let family members in the cash office or use the employee only bathroom, give out orphan cards to customers when they know Steven Gaughan sent a memo ID#575924 on 2-09-11 that stated it is not allowed and Robin and Terry did tell everyone that you could get fired on the spot for it but for some reason that rule does not apply to the women that Ken likes, they ask customers how much something is, key it in without checking. But because I asked Ken Gass twice on two separate shifts to stop pulling my hair and trying to cut it off I am being financially crippled because I don't like the touchy feely game.

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8:52 pm EST
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Rite Aid unfair labor practices

When this company bought out Brooks Pharmacy in 2007 they began to fire associates all over the warehouse because they were older and could no longer select items as fast as younger workers. The terminated associate would then be replaced by a temp to hire worker instead. Some of these associates were employed with Broooks for 15+ years only to have their career distroyed by Rite Aid. Some associates however could violate policy after policy only to have the violations covered up by Human Resources. This included damaging company property, leaving the facility while clocked in, sleeping while on the clock, using the security cameras to spy on female employees in the facility next door, using racial slurs towards African Americans, and constant sexual harrasment towards myself. ALL of these complaints were overlooked, and YES, all these instances were committed by a single associate. Finally when I had enough of this individuals vulger language, I fought back and was terminated for "creating disharmony". All I can say is WATCH OUT for the Loss Prevention Dept. in this place, they are as crooked as one can get and if you point out that the ones who are suppose to enforce the rules, are the ones who are violating the rules, POOF, you will be fired.

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10:15 pm EST
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Rite Aid manager

So i statred working for Rite Aid almost 3 months ago and it was going fine. I called out sick once for the stomach flue about 2 weeks after they highered me. Then I called out for an extreme family emergency probably during the 2nd month of my workin there. The next week I had called out for the last time because I had a fever and a very bad cold. I called my shift supervisor and asked her for my week schedule and she said I had to call my manager because I wasnt on the schedule anymore. So when I called my manager 2 see what was up and before I cld say even three words she said "You called out three weeks in a row" and then she says "I knew you had issues ever sense you started here sense the day I highered you." Everytime I tryed to explain she wouldnt let me and kept saying no, no, no, no!" When she said I had issues I said oh well thanks a lot. She said we all have problems but we keep comin to work everyday. I even asked her if she wanted me to come in with a fever and she said no! So what was I supposed to do. I hardly got to say antything before she said thats all I have 2 say and hung up on me!
I chose to go in and get my paycheck the same day so I didnt have to worry bout goin back in there later. When I went in she and the other employe where saying no way did she rlly just come in here. I said can I please have my last paycheck and she said sure. Well as if she didnt make her message clear as it was she tried to really put it in my brain that I didnt understand and that I was the one who was rude to her on the phone and right as I was about to explain myself she said I need to ask you to leave. I didnt even say anything. I told her I did understand and that I was truley sick. She said I was unreliable and that I guess I shouldnt be working! She looked at the older friend who was with me and said "She doesnt understand" We chose 2 leave in that moment. I wasnt rude to her at all... I didnt deserve to be treated the way I did, it was unfair!

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jaggedy2k
Elizabeth, US
Feb 21, 2011 12:44 am EST

Sounds like you have too much drama. If I was the manager I would of fired you too. Your employment at Rite Aid was at will meaning they can fire you and you can quit at any time. Even though you say it was unavoidable, calling off so much in the short amount of time as a new hire is not a good thing. Its unfair to the store your not there and you haven't put in any time to claim any type of relationship or seniority. You might be upset about how it all unfolded but grow up. get over it, and move on.

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11:22 am EDT
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Rite Aid dishonest customer service

I was at Rite Aid. I was awaiting for various medications for my two year old who has been pretty ill the last few days. He was playing with my iPhone the only thing that calmed him down in his cranky state. Being a 2 year old he placed the phone down. As soon as I noticed I frantically looked on the floor when a Rite Aid sales associate approached me and said are you looking for a phone? I said Oh Yes! She said they turned it in at the front cashier. I hustled to the front where I received multiple no's. No one received a lost phone. At that point I approached the associate who directed me to the front in the first place where she said, you know what the individual who found it is here filling a prescription and you can ask her directly. I approached her and she said why yes, I handed it in to the woman at the first cashier. I approached the cashier again with the woman who turned it in and she denied it once more.

At this time I asked for the manager and he said there is no phone here. He beckoned for a second manager. I believe one was a manager and one was a supervisor. We both asked (myself and the person who found the phone) if he could review the tapes. He responded well you can't see them. I said I understood and that I just wanted him to see what occurred. At that moment he approached the other leadership person and they called the police. When the police arrived we explained the situation to them. The manager at that point was asked if he could review the tape. He repeated again, well they cant see the tape. The officer stated we know that, but you can review it, its your tape. At that point and he asked if her could speak to her in private. They stepped to the isle in view of us and moments later joined the group again and the officer said "he said the tape seems to be inconclusive". I asked what that meant and she just repeated herself, and she initialed something on a clipboard for the manager.

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An investigation was conducted 4 days later and unfortunately I am still left without a phone.

The finding is that the phone was placed on the counter by the customer who found it. The customer made the cashier aware it. She nodded but the cashier didn't properly secure the phone. At which time another customer who was making a transaction at that very moment stole the phone. How convenient it all is. This was all deduced by the recounts of the cashier in question b/c of course the cameras have been out for a while so there is no footage to verify anything.

I am glad to hear that Rite Aid turns in an average of 3-4 phones a week, but my phone was not.

While I thank Rite Aid for their prompt response in addressing of this matter (the investigator was very gracious) I still am left without my phone. My pictures and video of my children are on that phone. My personal saved email is on that phone. My log in and passwords are stored on that phone. I feel as though my laptop was stolen.

I have been let down by Rite Aid tremendously after having been such a loyal customer and it’s all very unfortunate.

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jaggedy2k
Elizabeth, US
Feb 21, 2011 12:47 am EST

I agree with the other posters. You left the phone and someone picked it up. It wasn't stolen out of your hands or purse. Maybe you shouldn't let your 2 year old play with it.

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kikimags
Danbury, US
Oct 12, 2010 6:49 pm EDT
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The fact of the matter is YOU lost your phone. You gave it to a two year old who put it down. That' s on you. They did everything they could for you. I can't believe you're actually blaming them.

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4:44 pm EDT
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Rite Aid false advertising

Rite Aid advertises prices in the store and when you get to the cash register the price charged is not the advertised sale price, but up to $1 more. This has happened to me several times and I catch it and they blame it on corporate. The cashier states that the corporation sends them the sales prices, and that all of the upc coding that is scanned at the register is through corporate and that they have no control of it. Perhaps if the manager of the store notified corporate about this problem it could be fixed. I shop here due to the fact that it is close to my home, but I can certainly make other arrangements. Another shopper who was in line before me caught this happening while purchasing a completely different product today and so I have concluded that this is a practice that is perpetrated often and probably goes unnoticed by many customers, and ends up making a lot of money for either corporate, or the store in question. It is a shame that we can not even count on our local drugstore to charge the advertised price unless we are hyper-vigilante about checking the receipt while still trying to be courteous to the customers in line behind us. I believe that Rite Aid counts on this. Shame!

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Nikkie545
, US
Nov 27, 2014 10:40 am EST

Went to rite aide today just open at 8 am. They had the conair trimmer ad state sale on ad Talk to manager there old woman with red hair state don't carry that item advise her why u have it on sale ad. She state to check other rite aide store false advertisement. This is rite aide on kiefer blvd.

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miramontez
Pittsburgh, US
Jan 18, 2011 3:45 am EST

Monday 1-17-11
Robin received several calls at work, no big deal, I handed her the phone three times and hung it up twice, the third time (10:50 am) she asked me to hang up the phone for her I said you have got to be kidding me, come around the counter and hang it up yourself. She said I am not kidding, I said I'm sorry but I'm not a secretary sorry. Robin threw the receiver in the garbage can and left it there.
At 11:33 am Ken Gas came up to the counter to see if I had hung up the phone, he came around the counter, took the receiver out of the trash and hung it up. He should have made Robin do that.
At 2:56 pm I called Ken Gas for a pick-up he sent Allison who did a $422.00 pick-up and took eighty dollars out of my drawer and said that I needed fives. I said I don't need fives at all maybe a stack of ones but I would rather not get change right now but concentrate on the pick-up. after a lot of back and forth I said just get me one's, she became hostile, slammed my money back in the drawer and loud mouthed me infront of my customer's, she said don't call me for fives I said I didn't call you at all I called Ken. Ken stood there and said nothing, at the end of my shift I had at least fifty dollars in fives so I was right about my money.

I filed a complaint against Ken Gas and Denny with the Commission on Human Relations back in October and both men have been sabotaging my character and playing with my drawer. I haven't taken a fifteen minute break since September 2010 because I have to watch my drawer but now I know it's being rigged before my shift starts.
Stormie M store # 00268 pittsburgh

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miramon
Pittsburgh, US
Nov 02, 2010 6:49 pm EDT

Whats the point of an employee being loyal to Rite Aid if Rite Aid isn't loyal to us?

Stormie #268 Pittsburgh, PA

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miramon
Pittsburgh, US
Nov 02, 2010 6:46 pm EDT

On Sunday I helped deture a shop lifter that was prosecuted by our store years ago, and what do I get for my trouble, Monday morningKen the store manager puts a twenty dollar bill in my bundle of ones and whats more frustrating he left hours before I needed the stack, are you kidding me. If this is how you treat employees that file sexual harrassment complaints about store managers something is wrong.

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miramontez
Pittsburgh, US
Oct 25, 2010 5:48 pm EDT

I complained about Allison doing a pick up on my drawer and not allowing me to count it right away and her sister using the employee bathroom/staying in the cash office with her when she does not work for the company, I also told Denny from corporate about the store manager Ken pulling my hair twice and trying to cut my ponytail off, he said he would be back next week to discuss my accussations with Ken, now my drawer is coming up short or its being tampered with before my shift what gives? Stormie, Pittsburgh #268

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4:41 pm EDT
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Rite Aid manager

I was in the store last week I had ask the manager for some help. That's when her cell phone stared blasting music. She answered and started going off. First of all if you are going to have your phone on at work atlaest cut it to vibrate. Second if you are with a costermer do not answer. I mean if it was not for the costermers she would not have a job. I think that if you get a complaint i think you should be wrote up and after 3 you should be gone. I come to a stor e to be treated like someone not to be treated like my business means nothing. Do not forget about mystery shoppers . They are going to be really upset hen i turn your service in .Thank You, Connie Brown

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Rite Aid - employee mistreatment/slander

So my wife was working for this rite aid for about 5 years. She started as a cashier and after 3 years worked her way up to a shift manager. Midway through her employment they changed management, new store manager, and assistant manager. Everything was fine until my wife got pregnant. One instance she was working and was feeling weak and dizzy, she went to...

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Rite Aid coupons

Hello, i am an avid rite aid shopper. I purchase almost all of my bath, cleaning, medicine and some food supply there, and i have been for years. I have a wellness card and also decided to take advantage of the weekly coupons i get in the mail. I spent a lot of time reading the catalogue and cutting out coupons. Unfortunately, i ended up wasting a lot of time and expending too much energy and frustration. I shopped and gathered my "sale" items for about an hour and waited on a long line because there weren't enough workers tending to the registers. I got to the register and found that almost all of my supposed "sale" items were actually full priced. The coupons were completely wrong. I still have the receipt to prove it. The catalogue said things like, buy one get one free for certain body washes, kitty litter, rite gaurd deodarant etc. Some items were "2 for $4" such as gillete shaving cream and febreeze. Turns out none of these things were on sale and i had to put everything back. Also, i had my doctor write me a prescription for rite aid instead of walgreens so i could take advantage of the $25 giftcard. Once again, the gift card was only for nj residents over age 65. This was not written in the fine print. I also have that coupon to prove it. I am very frustrated and annoyed that i wasted so much time doing these things and got nothing out of it except frustration. Can someone please explain to me why this happened? Thank you. My email is [protected]@gmail.com

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Randolph ware
, US
Oct 03, 2014 7:08 pm EDT
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I bought a moneypak card for 210$ dollars now the money is not there and i never used it

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MkStItCh
West Seneca, US
Oct 03, 2014 7:14 pm EDT

I still don't understand why people use these things?

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Rite Aid racist shift supervisor

So I went to several Rite Aids today.. and after two that didn't have what I wanted in stock, finally the third one had mostly what I wanted. So I have my cart full of Gains, Pantene, Nivea body washes, etc, and headed to the register with my coupons. I get there and handed my card and waited for her to scan all my items. I then handed her my coupons, with my $4/$20 VV on top. She separates all the coupons to match them to the items and then says that I can't use the Boudreaux's VV $3 coupon with my $2 manufacturer's coupon because that would exceed the selling price $3.99. I didn't want to argue about that so I said fine just use the $3 one then. She scans the rest and I said you forgot the $4/$20 VV. She starts to get pissed and asks what that is like she didn't know what a $20 purchase meant and why didn't I give her that first? I said I put that on top of the stack! She then prints out the receipt and complains that she would have to cancel the whole transaction and start over. I said fine, I don't want them anymore, give me my coupons back. She throws them at me very rudely and I start to count them to make sure I get all of them back. Meanwhile, she says, "It's always YOU PEOPLE. You CHINESE people always want free stuff." If that is not ignorant and racist I don't know what is. I storm out of there with my coupons. My only mistake was not getting her name. But I know she was the shift supervisor there so I will be making a call to customer service first thing in the morning. I don't understand how she can have a job in that position and treat customers without any respect!

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Kevin From London England
London, GB
Nov 20, 2013 10:55 pm EST

I agree she should not judge all Chinese people as wanting things for free just because you do.

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Rite Aid rude pharmacist

Back in May I went through drive through of the local Rite Aid. My daughter was with me. I ordered a prescription for Diabetis medicine.
It was Humilog 70/30. First time using my insurance card. They said it will be $40. I said with my card it is that much. They said yes. I told them I didn't have the money and left. On my way home my daughter said call them when you get home and see what costs the $40? I called them and talked to the head pharmacist. He said the needles is what cost the most. the insulin is $8. So I told him I would get the insulin only and not the needles for I was using the little hypodermic 3 cc needles. I knew I could buy them real cheap. My husband went to the drug store and picked up the insulin. Paid $8 for it. I purchased my needles at Walmart. It is on record there.
The following month I called to order my prescription and he said the insulin is $40. I said how can it be? You only charged me $8 last month. He argued with me and told me I didn't pay $8 for the insulin and that I paid $40 for it and bought needles and other medicine.
I didn't save the receipt for I wasn't expecting this. He argued with me and said somebody picked up other medicines he can show me the cash register print out. I said no one here got any other medicine. We argued about it. He said do you want me to transfer your prescriptions. I said we'll see. I hung up. He charged it to the insurance company but I didn't know how to tell them about it for i couldn't prove what went on. i never got any medicine from them again and I transferred my daughters medicine out of there which was over $400 a month. My hubby didn't get hs medicine form there either. I will not use Rite Aid with that rude pharmicist in there.
Gaynell Kirk

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kingrr1
Perry, US
Aug 03, 2011 11:57 pm EDT

In perry ny, a pharmacist named arin thinks she's a doctor and she is very rude.If you come to her with a narcotic script, your a drug addict, or a least that's the way she treats you.she will also make you wait as long as she can.So if you get hurt in a accident, get a operation, or what ever reason go to rite aid in perry ny your a drug addict in her mind and expect to be treated like you dont really need it, and you will be there for a long miserable time.

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Rite Aid horrible cashiers!!

I was verbally assaulted by a Rite Aid cashier on the evening of 08/14/2010 at store # 1430 in Belpre Ohio.
A few minutes after I walked into the store with my coupon basket, Edna, who was hanging price tags, looked at me & said "Oh no. Are you going to have a 'buttload' of coupons?" I told her that I would be using just a few coupons that night. She walked away & left me thinking that she was annoyed over my coupon use. I continued to shop & take my time gathering items for two transactions. I got out the coupons I would need, & laid them in two piles. As I began to place my first transaction on the counter, Edna stated that "We have a new policy. You need to show me every item & every coupon before I ring anything up." I laid out each item, showed her the coupon I intended to use for each item, & then I laid each coupon on it's corresponding item. I then showed her my $5 off $25 Rite Aid coupon & asked that she be sure to scan that one before any other coupons. She did, but in the middle of the transaction, she glanced over at the coupons for my next transaction & said, "I can't let you use that other $5 off $25 coupon because this one says one per customer." I said "That's not correct. Rite Aid policy allows me to use multiples, as long as they're in separate transactions." I then showed her the coupon & that it was completely different.
I decided to step back & let other customers go ahead of me, so I could get out my Rite Aid coupon policy & find the section that states customers can use more than one total purchase coupon. I tried to show it to her & she said that she couldn't use mine, only the one in the store. I said to her "Could you get it? I'm sure it must be the same as mine since it's off of RiteAid.com." That's when she lost it.
Edna began to get loud & shrill & started yelling at me that SHE knows the policy & then two other cashiers, Doletta & a young blonde with no uniform or nametag, came over to see what was going on. Edna stated to me that they all got a memo & she got yelled at about coupons & that HER copy was at home. I asked her if there was a copy that stays at the store & she said, "Of course." I said "Can you please get it." Doletta listened to Edna yelling at me, & then Doletta told me the same thing as Edna & that they weren't going to get the policy & I said "It doesn't make sense that I can earn three different Video Values coupons for $5 off $25 if I can only ever use one." All this time, Edna is SCREAMING at me. She said the policy was different now. I said "I know. I have a copy of the changes." The only other witness in the store is Edna's husband, who walked in & went behind the counter at first. Then all three began telling me how wrong I was & I asked them to call the district manager. They said "It's almost 9 o'clock on a Saturday & we're not calling him." I said that I would be making a complaint about this the first chance I got & then they REALLY lost it! Edna yelled even louder about how Roxanne no longer worked there because I had sent a complaint about her, which is not entirely true. I read her name tag aloud, then Doletta's, & I asked the girl who was not wearing one what her name was. She held up empty hands & said "I guess I don't have one (a name)." She was my cashier on my prior shopping trip. Her cashier number is [protected].
At this point, with Edna yelling & blonde girl talking, I barely heard Doletta when she said "Are you going to leave?" I said "Yes, but I have this other stuff to buy." Doletta picked up the phone, & I thought she was calling the District Manager to ask about the coupon. I was shocked when I heard her telling the POLICE that she told me several times to leave & I had refused & they couldn't get me out. COMPLETE LIE!
I said (loudly enough to be overheard on the phone) "That's not true. This is the first time anyone said to leave." After she hung up, I overheard blonde girl quietly say to Doletta "If she forgets to leave the other stuff, we'll get her for shoplifting, too." Of course, I was completely flustered, but never forgot that I still had things in my cart. I went to the register near the front & started putting the unpaid things on the counter. Doletta said "You can't buy those things NOW. There's no cash drawer in this register." I told her "I know that. I'm NOT buying this stuff." I had to stand & wait for Edna to unlock the door. As I was leaving & she closed the door, she called me a "Stupid ###ing ###."
I waited a few minutes in my car for the police, but they never showed up, so I left.
I somehow managed to keep my temper through all of this & did not utter one single curse word. I feel abused & assaulted. Naturally, I don't want to go where people are so hostile to me. I am treated very well at CVS & Walgreens & would rather spend my money there if things don't change at Rite Aid # 1430.
Abusive behavior from cashiers seems to be a pattern at store #1430. A few weeks ago, after I had sent an email about not getting my Up+ rewards, another cashier refused to wait on me & take my coupons, although the manager told her she had to. The manager had to wait on me because the other woman still refused. The woman proceeded to tell me that I'm a cheater for using coupons & that I was taking money out of her paycheck & I was "cheating" because my transaction ended up costing me much less after coupons. I stated that that didn't make sense, because Rite Aid chooses to have sale items that are free after Single Check Rebates & takes coupons for those items. She stated that people like me are the reason that R.A.'s revenues were down & that corporate could choose to close down her store, & she'd lose her job & in turn, her paycheck. My thinking is that if I no longer wish to go there, & prefer to take my business elsewhere due to her personal attack & if I were to complain to corporate, that is a far more likely reason for her to lose her job. I considered sending an email complaint & it still eats at me when I think about it, but so far I tried to chalk it up to everyone has a bad day.
A few days after that incident, the cashier # [protected] waited on me. I came in for a couple 12 packs of soda & had no coupons. She did not greet me. She didn't tell me my total. She didn't tell me how much my change was. In fact, she refused to speak one single word to me.
I have spent over $500 on general merchandise at Rite Aid, just since signing up for the Wellness + card in May 2010 (It's mid-August 2010). When I spend that kind of money in that time period at one store chain, I think that entitles me to be treated decently. I don't know if anything could make me go back now. I love getting good deals, but not at this cost.

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hagg
, US
Aug 01, 2012 9:05 am EDT

Rite Aid cashiers are KNOWN to fuss about couponers.

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BJ"s
Belpre, US
Nov 27, 2011 1:49 pm EST
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If you are not afraid to write a complaint and use their names, why did you not sign yours? The store already knows who you are. Are you afraid to let others know? As long as you are telling the truth you should have nothing to hide. Unless maybe others would recognise
your name and be able to place a behavior to who you are.

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grandma10
Parkersburg, US
Sep 15, 2011 8:15 am EDT

I am sure that there was a lot more that happened that was not mentioned.

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sasser28134
Coolville, US
Jul 29, 2011 6:15 pm EDT

my grandma has worked at rite aid sence before i was born, my mom also wored there at one point. i know all the women yo just named in this, the blonde may have been one of my best friends, ashley. i know for a fact that none of these ladies would purposly start anything like this.. i believe there is more to the story that you did not put on here. edna is probablythe nicest woman you will ever meet, i love her to death, along with roxanne who is aslo a very nice woman. i am not saying that none of this is true but this person had to of done something to start all of this.

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Charlotte B.
, US
Feb 23, 2011 10:00 am EST
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Don't be ignorant! So what if we use coupons. GO right ahead and pay full price for your groceries. I've been paid to shop many times. I understand being tired and working a job that you probably hate. But, it's not okay for them to treat you like that or anyone for that matter! My question is, why do you care? Did you know the store makes money off of couponers? We are most of there business. They don't want to lose a valuable customer. Oh, and how are we ABUSING coupons? Think before you post, ###!

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kikimags
Danbury, US
Sep 23, 2010 12:14 pm EDT
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oh, you know there are three sides to every story. Her side, their side, and the truth. This is my guess; this women goes in there on a regular basis on her way home from work, which is close to closing time. She has a handful of coupons, and the employees groan when they see her cause they've been on their feet all day listening to ### customers and getting paid minimum wage, they just want to get out of there, and here comes the coupon lady. I challenge ANYONE to tell me she is not one of those ANNOYING coupon ladies, cause she carries around a store policy with her. Who does that?

So she gets offended that they groaned at her, so she's got attitude. The cashier has attitude, too. Not one person screamed at another person, nobody called the cops, and nobody threated to "get" anybody for shoplifting. I imagine one of the cashiers probably muttered "stupid ###ing ###" as this customer was walking out the door. As for the coupon, ### happens Sometimes the coupons don't work the way you want them to. Get over it and move on. So go to CVS and abuse their coupons now. Nobody's going to miss you and not making any money on the crazy coupon lady.

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Charlotte B.
, US
Sep 16, 2010 3:20 pm EDT
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You need to call corporate and complain. I've gone through similar situations and have been rewarded. These women should be terminated. In fact I've had a situation with some rite aid cashiers and using B1G1 free coupons. I've emailed corporate and today I'm going to call corporate. Tell them you want some sort of incentive to come back to the store again. You need to call the manager and make a complaint. Then, tell them that you will be calling the district manager about this. NO one should be treated like this!

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Rite Aid don't honor coupons, rude

They're rude and they don't honor their own coupons. Rite Aid has coupons that allow you to TRANSFER a drug prescription to their store from another drug store and get a $25 gift card. However, they don't honor this coupon. They hide behind some excuse or other to not give you the $25 gift card once you transfer the script.

In my case, they claimed that they only gave the gift card if the prescription had been filled before at another drug store. I explained that their coupon doesn't say that; therefore, they should honor what the coupon DOES SAY. Nowhere on the coupon does it say that it is only valid on refills. I explained that once a prescription is only able to be filled at their store, and not the store where the prescription was dropped off, then that prescription has been TRANSFERRED. If they are interested in changing the English language so that "transfer" means "refill, " then they have bigger problems than printing false coupons and pissing off half their customers.

Both the pharmacist and his assistant laughed in my wife's face and snapped at her and me rudely as if we were doing something wrong and not they. When we left in utter disgust, I called the pharmacist and he was a bigger idiot on the phone than he was in person.

I called their customer service department and talked to "Bob" (yeah, right!) and I explained what happened. He reiterated that the company policy was a shift in the English language whereby RiteAid considers "refills" to be "transfers." I explained the tenants of the English language to him, and asked him if he cared that his coupons were stating a bald-faced lie to every RiteAid customer. He flatly stated that he did not care, so I laughed at him and hung up on him.

My recommendation is that every person who reads this email steal from RiteAid every time they walk in the store. I mean, you can change the word "theft" to "purchased, " because RiteAid is in favor of applying the standard definition of one word to another, completely different word. I'm sure they would approve since they do the same thing.

RiteAid doesn't deserve to be business. They hire complete ###s who can't figure out that the blame lays with their own company printing false coupons and not their customers. I say we all work together to shut these idiots down. How do we do this? Tell your stories and the others you've read about. Tell every person you know. Don't visit their stores unless you can do it so that it's a complete loss to their bottom line. In any way you can think of, chip away at their pretense of business power. Do something, and then do something else. Do something tangible every single day to undermine and weaken RiteAid's structure.

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pharmer
, US
Jan 04, 2011 7:40 am EST

That "rule" is to keep people like you from dropping off your rx at Pharmacy A, have them either fill the rx or file it, both taking time out of their day, then you trying to "transfer" an rx that has NEVER been filled! Filled means filled and picked up...quit trying to rip off every pharmacy you shop at.

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kikimags
Danbury, US
Sep 23, 2010 10:04 am EDT
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Are you for real? Everyone knows transferring means taking something FROM somewhere and bringing it TO somewhere else. Grow up. The people were rude to you because you're a pompous ###.

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Francis Buck
, US
Aug 30, 2010 4:47 am EDT

You're an idiot for telling people to steal from the stores. Depending on what management is working, these people mainly do only what they are told. If they are told they can't give it to you then they wont. Not everyone who works there is a ###. They are people with a ### job just trying to get through the miserable day where the policies make people like you mad who in turn try to make the worker's day miserable right back. It's not the employee's fault if they were told to deny it. They're just obeying the people who can fire them and make them go broke.

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Rite Aid short tempered manager

I was in the store today trying to return an Item and the cashier ( which was new) tried paging the manager to no avail. When he did finally come to the counter, he was very abrupt and short with the cashier in front of all the customers. I know it made her feel bad. I was angry for having to wait such a long time. This manager needs to learn how to control his anger and frustration in front of customers. He also needs to learn how to respect his employees and talk to them decently with out snapping at them. This is not the first time I have seen this reaction in regards to the Manager. I do not want to have to deal directly with him again.

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miramontez
Pittsburgh, US
Jan 18, 2011 2:15 pm EST

Denny finally remembers my name

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Rite Aid rude employees

THIS DRUG STORE HAS A VERY BAD ATTITUDE TOWARDS ITS CUSTOMERS, IT TAKES FOREVER TO GET A PRESCRIPTION REFILLED. WHEN YOU ASK A QUESTION THEY ACT LIKE YOU ARE PUTTING THEM OUT TO GET AN ANSWER. I AM SO TIRED OF HEARING I WILL BE RIGHT WITH YOU WHILE THEY CHAT TO THEIR NEIGHBORS FOR 10 OR 15 MINUTES. THEY HAVE THE PEOPLE OF MILO LOCKED IN BECAUSE WE DONT HAVE ANYWHERE ELSE TO GO. IF THERE WAS RITE AID WOULD HAVE NO CUSTOMERS.

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montez
Pittsburgh, US
Nov 30, 2010 6:55 pm EST

11-30-10
Monday I asked Terry to get me two bundles of ones she said is that all you need, I said yes and she came behind the counter and made me do a no-sale which is what I was trying to avoid in the first place, took out some money and came back with a slew of fives that I did not ask for or need at the time which made my drawer stuffed and sloppy. Awhile later I called Terry for a 'pick-up' only she did the pick-up and took money out of my drawer, I said no I didn't ask for change only a pick-up she ignored and came back with money that I did not ask for. I understand the kill two birds with one stone thing, but would you please ask your shift supervisor's and store managers to listen to what the cashier is asking for to keep our drawer from being over stuffed and raggedy and it is frustrating to tell someone what you want and have them tell you what you are going to get. Stormie M store #00268

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Rite Aid unfair hiring practices

This rite-aid store have been in this location for over 11 years and have only hired 2- african americans, with ony 1- african american employed to date and has been the only african american at this location for the past 3-1/2 years not to mention I wasn't hired off the street but through a merge from another store, other than that, I would't even be employed at rite aid, as african americans do apply at this location and there has been openings with in the past year or less and rite-aid at this location, 0875 corner of lovers lane and sunset Blvd. steubenville ohio, they refuse to hire african americans. Believe you me, being the only african american at rite aid is 'no picnic' its very discriminatory as I can name a few incidents that has occured with mysef as I am going to continue to keep notes, date of incidents, and copies of my schedule to prove my point when I file my complaint with higher authorities in the near future. white people are hired at this rite-aid even when the position isn't posted to the public, there's jobs in this city "but" only at certain stores and certain positions for african americans. This is called unfair hiring practices as all jobs should be posted to the public, this issue has been brought to rite-aids human resourse dept. and still no fair results.

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Francis Buck
, US
Aug 30, 2010 5:08 am EDT

Oh please. It doesn't matter if you're black or white. You get a job through "connections" and who you know. If an "African American" was really buddy buddy with your manager and needed a job, he'd probably get hired in a snap. I got my job only because I was friends with two of the employees who had been there for years, not because I'm white. Openings don't have to be "announced to the public" first. They are known to the other employees first and friends of workers or transfers get those positions first. Majority white businesses are not "racist". It's just like the lunch tables in high school. You've got the tables where white people go, the tables where black people go, and the tables where people of the two races mix together.

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arenko82
Mechanicsburg, US
Aug 10, 2010 10:37 pm EDT

Rite Aid is horrible when it comes to hiring people. Usually that's because the people working there have the education of a 10th grader. I'm saying that from experience. I worked for six years (while in high school and college) for Rite Aid and I have to say that it was the worst experience ever. B.J.1950, don't bother even complaining-it's a waste of your time. If your HR manager is anything like mine was, you'll die of natural causes before they ever get around to your complaints. I quit Rite Aid 3 years ago with two weeks notice and am still trying to figure out exactly why I was "fired". You're better off spending your energy on finding a different employer...

Rite Aid Customer Reviews Overview

Rite Aid is a retail pharmacy chain offering a variety of health and wellness solutions. Their services include prescription dispensing, over-the-counter medications, health and beauty aids, personal care items, and photo services. Customers can also access immunizations, walk-in clinics, and pharmacy services online or through their mobile app. Rite Aid operates numerous locations across the United States, providing convenient access to essential healthcare products and services.

Rite Aid In-depth Review

Overall Rating: 4/5

Website Design and User Experience: The Rite Aid website is clean and easy to navigate. The layout is intuitive, making it simple to find what you're looking for. The search function is efficient and the overall user experience is smooth.

Product Range and Availability: Rite Aid offers a wide range of products, from everyday essentials to specialty items. The availability of products is generally good, although there may be occasional out-of-stock items.

Pricing and Discounts: Rite Aid offers competitive pricing on most products. They frequently have discounts and promotions, making it possible to find good deals. However, some items may be priced higher compared to other retailers.

Customer Service and Support: Rite Aid's customer service is generally reliable and helpful. They have a dedicated customer support team that can assist with inquiries and resolve issues in a timely manner.

Shipping and Delivery: Rite Aid offers various shipping options, including standard and expedited delivery. The shipping process is generally efficient, with packages arriving within the estimated timeframe.

Return and Refund Policy: Rite Aid has a fair return and refund policy. They accept returns within a specified timeframe and provide refunds or exchanges for eligible items. However, some restrictions may apply to certain products.

Loyalty Program and Rewards: Rite Aid has a loyalty program that offers rewards and discounts to members. The program is easy to join and provides additional savings for frequent shoppers.

Pharmacy Services: Rite Aid's pharmacy services are comprehensive and reliable. They offer prescription filling, medication counseling, and immunizations. The pharmacists are knowledgeable and provide personalized care.

Health and Wellness Resources: Rite Aid provides a range of health and wellness resources on their website. These include articles, tips, and information on various health topics. The resources are informative and can be helpful for customers seeking health-related information.

In-Store Experience: The in-store experience at Rite Aid is generally positive. The stores are well-organized and clean, making it easy to find products. The staff is friendly and knowledgeable, providing assistance when needed.

Mobile App Functionality: Rite Aid's mobile app is user-friendly and offers convenient features. It allows users to refill prescriptions, browse products, and access exclusive deals. The app is responsive and provides a seamless shopping experience.

Social Media Presence: Rite Aid has a strong social media presence, with active accounts on various platforms. They regularly engage with their followers, sharing updates, promotions, and health-related content.

Community Involvement: Rite Aid is actively involved in the community, supporting various charitable initiatives and organizations. They participate in local events and contribute to community development.

Sustainability and Environmental Initiatives: Rite Aid has implemented sustainability and environmental initiatives to reduce their carbon footprint. They prioritize recycling, energy conservation, and responsible waste management.

Competitor Comparison: Compared to its competitors, Rite Aid offers a good selection of products and competitive pricing. Their customer service and pharmacy services are on par with other retailers in the industry.

Pros and Cons:

  • Pros: Easy-to-use website, wide product range, competitive pricing, reliable customer service, comprehensive pharmacy services, informative health resources, convenient mobile app, active social media presence, community involvement, sustainability initiatives.
  • Cons: Occasional out-of-stock items, some products may be priced higher compared to competitors.

Summary and Recommendation: Overall, Rite Aid is a reliable and customer-friendly retailer. With a user-friendly website, comprehensive product range, and competitive pricing, they provide a positive shopping experience. Their customer service, pharmacy services, and health resources further enhance their value. We recommend Rite Aid for your everyday needs and health-related purchases.

How to file a complaint about Rite Aid?

Here is a comprehensive guide on how to file a complaint or review about Rite Aid on ComplaintsBoard.com:

1. Log in or Create an Account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with Rite Aid in the 'Complaint Title' section.

4. Detailing the Experience:
- Mention key areas such as transactions with the company, nature of the issue, steps taken to resolve it, personal impact, and the company's response if applicable.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state financial losses and the 'Desired Outcome' field to specify the resolution sought.

7. Review Before Submission:
- Ensure your complaint is clear, accurate, and complete before submitting.

8. Submission Process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Follow these steps to effectively file a complaint or review about Rite Aid on ComplaintsBoard.com.

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Contact Rite Aid customer service

Phone number

18007483243

Website

www.riteaid.com

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Use this comments board to leave complaints and reviews about Rite Aid. Discuss the issues you have had with Rite Aid and work with their customer service team to find a resolution.