Riska Kooikerdstv package

R Nov 24, 2017

I received an email from DSTV to say you can now upgrade to DSTV Compact for R295 per month. I upgrade myself and my Dad (82 years old), as we were to my knowledge on the same package. Both were authorised with a reference number. I informed my father who was very excited. A couple of hours later DSTV calls me back to say he no longer qualifies for an upgrade because he was on a different package. Firstly the email is not specific to any package and secondly it is not legal to authorise a sale and then change the rules because it does not suit DSTV

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