[redacted] Founder Says Threats Are Escalating
Businesses were severely hurt by false, and often retaliatory, complaints published on the site.
We also heard all sorts of theories about how the business operates -- plenty of people suspect Magedson writes the complaints himself in an effort to extort money from businesses; a few people raved about his Corporate Advocacy Program (in which Magedson "investigates" and resolves complaints for a fee); and one tipster told us that Magedson is keeping his servers off shore for unknown/suspicious reasons. Lots of people also believe that Google provides preferential treatment to [redacted].com. (We're pretty skeptical that there's any sort of relationship there, though.)
Magedson, says he's been inundated with threatening calls but will continue to collect money, and extort money from small business owners without fact.
"We've received several eerie calls. It's the same thing over and over again. People keep harassing my staff. I had to move my servers eight times last year because people keep attacking, " he says.
Magedson also addressed some of the commenters' points: he insists that [redacted] does not meddle with the content on the site. There are about 800 complaints published on the site daily, according to Magedson. He says his staff scans the complaints to make sure there they don't contain social security numbers, threats, or links, but other than that, they aren't altered.
UPDATE: Google declined to comment for this post, but the implication is that if Magedson violated Google's terms of service, his site ranking would fall appropriately.