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CB Business and Industrial Review of RingtoneTimes.com
RingtoneTimes.com

RingtoneTimes.com review: Do not use this company - they are scams! 114

Author of the review
12:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

On September 11 I was surfing the internet for free ringtones for my phone. I went to ringtones.com to see what they could offer. After I sent my cell number I received a Text that said they would charge my cell account $19.99 for subscription. I promptly called them back to tell the that I hadn't wanted to subscribe and that I just wanted to see what they had to offer. They said that they could do nothing for me and that the charge would still appear on my phone bill but that they would be happy to cancel my account. DO NOT use this company as they are only out for your money. They did nothing to help me and I will certainly tell everybody I know that I felt that I was scammed.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

114 comments
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Stephanie Rouse
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Jan 05, 2008 12:00 am EST

I just received a text message saying that I subscribed to a $19.99/ month "value club combo" and it charged $19.99 to my at&t go phone. I didn't subscribe to anything and I would like you to please credit the $20 back to my phone. My # is 530.306.7754. Thank you for your time!

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Rebecca Niespodziany
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Dec 07, 2007 12:00 am EST

They renewed and billed me for $9.99 without my consent and when I text messaged them back and told them no they said the command was not recognized.

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Peter Staniscia
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Oct 17, 2007 12:00 am EDT

Just received text mssg on my cell that I was 'renewed' for a monthly charge of $19.95. I have NO IDEA what this is nor am i going to pay it! I am now going to call ATT asap to complain to them as well.

Thanks and BE CAREFUL!

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LEANNA ROUTT
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Oct 06, 2007 12:00 am EDT

I went online and it said complimentary ringtones so i entered my telephone # and the next thing i know they billed me for 14 credits... I have a prepaid phone so now i only have like $10 left on there

I want my money back... What should I do?

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Delvonze Moss
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Dec 20, 2007 12:00 am EST

They added a package on my phone that i don't want and didn't ask for!

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nichole moore
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Nov 16, 2008 11:29 pm EST

put my money back on my account.

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cynthia
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Sep 11, 2008 10:13 pm EDT

they sent me a text siad free ringtone and the charged my phone 9.99

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jane bialczak
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Jul 27, 2008 1:27 pm EDT

I have repeatedly asked to cancel but continue to receive charges

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brian
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Jul 06, 2008 4:26 pm EDT

They were supposed to be free, but they aren't and it keeps taking my money. It pisses me off!

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TAWANNA
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May 22, 2008 6:25 am EDT

FALSE AD THEY TAKE YOUR MONEY FOR RINGTONES

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timothy moses
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May 20, 2008 3:45 pm EDT

They took money off my pre-paid phone for ringtones i never received. Beware all!

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JOHN F. KOSKEY
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Feb 20, 2008 10:16 pm EST

logged on site for free ringtones,then was charged$19.99 for 5 credits

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keely cole
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Feb 10, 2008 12:00 am EST

Says free, then charges you 9.99. Total rip off and scam!

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sherrie quintana
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Feb 10, 2008 12:00 am EST

Ringtonestimes.com advertises free ringtones and charges you instantly! Its [censored]!

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Elizabeth Willmon
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Feb 01, 2008 12:00 am EST

I was trying to get the "free" ringtones and I was charged 9.99! Beware people!

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Debra Frazier
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Jan 07, 2008 12:00 am EST

I DO NOT WANT THIS ON MY PHONE. IT SAID FREE RINGTONE AND THEN I GOT A JOKE. TAKE IT OFF.

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Eric Sauls
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Jan 02, 2008 12:00 am EST

charged me 19.99 without my knowledge

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Suzanne Harbour
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Nov 19, 2007 12:00 am EST

I was misled and now I want it canceled! People be careful!

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Maggie Blankenship
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May 31, 2008 8:24 pm EDT

I wanted free ringtones for my cell phone and got ripped off. The message said you are subscribed to ringtones for 9.99/month. I replied to the text to say that I do not want this, their reply was do not understand your command! What a scam!

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Tanya
, US
Mar 24, 2008 3:57 pm EDT

The advertisement was for a free ringtone, a few days later I was charged for jokes being sent to my phone. I DON'T DO JOKES! I do not want anymore of these jokes sent to my phone, and I expect to not be charged anymore! I will contact the better business bureau! THIS IS A SCAM!

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Dymond
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Oct 29, 2007 12:00 am EDT

This website told me I was getting free ringtones and then just subscribed me to some jokes...I dont want that and I want my $7.00 put back as soon as possible! That's not fair. You should tell someone what they are getting and make sure they want it first. I am P.Oed!

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william thaler
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Jan 28, 2008 12:00 am EST

I tried to sign up for a free service then got notice it was $5.99 a month. I don't want a free service I have to pay for.

Beware people!

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Chispa Bitondo
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Nov 29, 2007 12:00 am EST

I have not and will not authorize the monthly charges of $19.99 to my cell phone bill. It had better not appear on the statement or legal ramifications will occur.

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Brent Baker
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Jun 29, 2008 5:55 pm EDT

My name is Brent Baker My mailing address is 2719 E. Tower Dr. Cincinnati Ohio Apt.#2 45238. My e mail address is as noted on complaint form . I was offered a free download for the song Lord I lift Your name on high by Sonic Flood and never received that download, the only thing I did receive is text messages stating that I would be charged for my subscription. I did not subscribe to anything and will not pay for it. From the looks of the number of complaints filed in conjunction with my complaint if things are not resolved in 72 hours I will have my attorney from pre-paid legal services McGuire/Snider look into a class action law suit. I have also contacted the Better Business.

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nancy johson
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Oct 16, 2007 12:00 am EDT

I was supposed to get complimentary ringtones. Instead all I got was charged for some stupid phone jokes that I didn't want in the first place. the charges are$5.99 a week or $23.96 a month. For stupid jokes, I don't think so. I am complaining to my celluar company about the charges.

Beware!

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Jacob Rick Ferguson
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Oct 17, 2007 12:00 am EDT

I was not aware there were going to be charges. I thought the ringtones were free like the advertisement said. I was not even able to read any terms and conditions, it only told me to click on the box to accept the terms and conditions. I would have never agreed to anything if I knew I would be charged!

Beware!

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April Adams
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Nov 09, 2007 12:00 am EST

I thought I was downloading free ringtones. I have a message on my phone that I will be billed $19.95 per month. How do I reverse these charges?

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April Szidik
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May 31, 2008 7:00 pm EDT

Downloaded one free ringtone and within a week I was charged $20 for some value club monthly charge! I did not subscribe to this monthly charge at all and do not appreciate losing my $20 credit on my phone.

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Thomas Speak
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Aug 12, 2008 2:51 pm EDT

I got a text message on my phone advising that Ringtontimes.com charged my card $9.99...

I have no knowledge of Ringtonetimes and have not authorized Ringtonetimes to charge me for anything...I have received no product or service from that company...

Now, you either refund my money on my card right away, or I'm contacting an attorney to press charges against you...I'm not going to wait very long for my refund because this type of sleazy scamming business that you're running to rip as many people off as you can really pisses me off...

GIVE ME MY MONEY BACK...DO YOU UNDERSTAND?...

Thomas Speak
thomasspeak@comcast.net
510.684.8329

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Chris May
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Aug 20, 2008 12:19 pm EDT

I got my latest wireless bill today and noticed a charge for a Premium Text Message. I never subscribed, never visited their website, never even heard of them before! I did not get any ringtones, wallpapers, jokes etc. Yet they charged me $9.99! This is such a scam! This company should have to pay back all the money it's stolen since it's inception! I am definately contacting the BBB!

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Roy Oliver
Ingleside, US
Sep 25, 2009 10:42 am EDT

Ringtones has been taking out $10.00 off my cell phone for the last 10 months and I never authorized it. I also do not want it.I cannot reach them by phone.
Thank you,
Roy Oliver

MarilynnOliver@aol.com

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jose roberto
Hyattsville, US
Nov 02, 2010 9:01 pm EDT

i dusgusted by this company ur cool mobile tone combo club, they just added another charge on my phone, I didn't know existed and never signed or agree on anithyng, there most be something that can be done to protect us from this people. where are the regulatory agencies that allow this scams. Roberto from hyattsville MD

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Angela
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Nov 07, 2008 9:03 pm EST

Did you get your money back? They won't refund mine!

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Denny
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Aug 14, 2008 10:49 am EDT

How can, legally, Verizon bill third party charges ? I did not authorize Verizon to bill me something that I never would order ! We have a contract., yet they allow some crap company to third party bill me through them ?
It's a contract violation. I knew nothing about this Ringtone company until it appeared on my bill and I called Verizon.
Rev up your rights (and lawyers) !
Verizon did tell me that they would credit the charge...but what about next month ?

Verizon needs to take care of this right now !

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Scott Moss
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Jul 01, 2008 2:09 pm EDT

money was taken off my phone card and I want it to be credited back to my phone (Verizon)[protected] .I dont want anything from ringtonetimes.com except my money.

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greg collins
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Jun 18, 2008 11:29 am EDT

I cancelled my supposed subcription last month.They recharged me again today.I called and was told they had no record of my cancellation but would cancel my subscription today.Lets see what happens next month.

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RICARDO PENA
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May 14, 2008 3:12 pm EDT

I WOULD LIKE TO ELIMINATE YOUR SERVICES TO ME . A.S.A.P. THNAK YOU.

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tina webster
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May 12, 2008 1:44 pm EDT

how do i get the jokes off my phone it is charging me 9.99 a month and i nvr asked for it someone help plz

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tina webster
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May 12, 2008 1:42 pm EDT

i do not want to be sent jokes on my phone plz take it off

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Jessica
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Apr 19, 2008 12:31 pm EDT

It's a scam! It's amazing how this company has not yet been sued!
Well, I called my cell phone company to see what to do. They are familiar with the situation and the gave me a number to stop the texting:
44755
you text stop to that number and you should receive a confirmation text
Still waiting for the confirmation text, I hope it works.
Either way, I got my company to credit that amount. It happens so often I didn't have to ask for it twice!
Good luck!

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