Menu
Ringtone.com Customer Service Phone, Email, Contacts

Ringtone.com
reviews & complaints

www.ringtone.com
www.ringtone.com

Learn how the rating is calculated

2.0 4 Reviews

Ringtone.com Complaints Summary

1 Resolved
3 Unresolved
Our verdict: When using services from Ringtone.com with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
Verified
The authenticity of the customer service contact information for Ringtone.com has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Ringtone.com. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Ringtone.com reviews & complaints 4

Sort by:

Newest Ringtone.com reviews & complaints

ComplaintsBoard
J
3:09 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ringtone.com Monthly wireless charges - scam!

I've read some of the other complaints about this scam, however I never even signed up for a "free" ringtone. Subsequently, a fraudulent charge of $9.99 appeared on this month's Verizon Wireless bill as "data". I called Verizon and they gave me the number on the bill which turned out to be for Ringtones.com. First, of course, I had to text (more money) this company at 36726 with the message STOP, then call them at the number Verizon provided which is [protected]. A rather nice man said that he would send me a check (we'll see about that) and all charges would stop. I'm the only one that uses my computer in the house so I have no idea how they got my cell phone number! Hopefully, I'll see that check in a couple of weeks!

Read full review of Ringtone.com and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
H
H
hopeful
, US
Mar 05, 2009 8:45 pm EST

just so you know-9.99 charges like the one you are talking about are billed as a monthly subscription and not per usage-so sending a txt to them to unsubscribe doesnt cost anything addtl unless you dont have a regular txt pckg

ComplaintsBoard
J
9:33 pm EDT

Ringtone.com online survey is a scam

while filling out a survey the site asks for a phone number to send a pin # to. I had it sent to my daughter's phone and when she got the text message containing the pin # she called me and told me the numbers, so I entered the number into the box in the survey then the next screen appeared and asked me to buy products. At this point I closed the webpage and did not agree to buy anything. my daughter got a text message a minute later stating her phone account was being charged for a monthly service. this is an online scam.

thank you
jim hill

Read full review of Ringtone.com and 3 comments
Hide full review
3 comments
Add a comment
L
L
LSallo
,
Oct 15, 2007 12:00 am EDT

This site forces you to register in order to browse the ringtones, but once you register you are billed a NON-refundable fee of $9.99 whether you ever use the service or not. You can cancel the "service" immediately but you will still be billed the $9.99 just for signing onto the website. Don't waste your time or money with ringtone.com!

I
I
itsyou
, US
Jun 25, 2009 9:48 am EDT

this is in no way an online scam, if you would have read the page before entering the information, or if your daughter would have finished reading the text message before blindly giving you the pin number, you both would have seen that there was charges involved. As it states in the message and on the webpage when entering the pin number that there is charges. Just like anything else in this world maybe you should open your eyes and read what is in front of you.

K
K
KRB
,
Nov 03, 2007 8:06 pm EDT

I decided to register with Ringtones.com because of the variety of ringtones, wallpapers, etc. Needless to say that downloading the ringtones/wallpapers did not work for me after following the instructions. I emailed ringtones several times only to get the standard "someone will contact you within etc... email" and I still haven't received any email - this was about two months ago.

Lesson to be learned - don't trust every website as being legit and this is definitely one that is not!

ComplaintsBoard
K
12:00 am EST

Ringtone.com Charged $9.99 without knowing!

Thought we were downloading a single ring tone and somehow got signed up for music triva text messages for $9.99 a month. Took me 4 months to notice and get if off my bill. Ringtone.com would not refund me even when their own records showed we only got 1 text message in the 4 months. Watch out and read the fine print if use these guys.

Read full review of Ringtone.com and 4 comments
Hide full review
4 comments
Add a comment
M
M
mary
,
Jun 28, 2008 5:40 pm EDT

I don't want ringtones, nor charges to my account! Beware all!

T
T
tanxun
Raleigh, US
Aug 25, 2010 1:32 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I subscribed Ringtone service on 07/25/2010 but cancelled it immidately after registration. I am sure that I have been unsubscribed from Ringtone.com by their text message. However, to my surprise, I was still charged a monthly fee of $9.99 by this stupid company--ripeoff!

C
C
chris
DOVER PLAINS, US
Apr 03, 2009 2:24 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I downloaded a ringtone, and I kept paying my sprint bill. One month I looked at my charges and I have $9.99 chge
on my bill. Call up sprint and they don't know who it is. I don't text so I look at old text messages, and there it is that
I was approved for ringtones for $9.99 a month. That message was from dec 08 and i ignored it since i don't text. This company
is a ripeoff!

S
S
Steve Paul
,
Sep 25, 2008 1:59 pm EDT

I found $9.99 charge on my bill for 4 months (PREMIUM SERVICES), T-Mobile knows about this. Called [protected] for customer service they said my daughter had to sign up using a special number or enter from a web page and then enter a confirmation number from a recieved text message. Cost me $40 for 1 text message - beware!

ComplaintsBoard
S
12:00 am EDT

Ringtone.com Scam and cheating!

On 9/7/07 I was online and saw an add "free" ring tones, just click here. To make a long story short I NEVER subscribed to anything and now I have been billed for $19.99. This is the biggest scam! I urge everyone not to try anything "free". I should have know better. Now Verizon tells me that I must pay this $19.99. I disagree but I have no choice. I have tried and tried to reach someone at Ringtones, but guess they have moved on with my MONEY! I am going to the District Attorney with this. There must be a law that protects innocent people!

Read full review of Ringtone.com and 1 comment
Hide full review
1 comment
Add a comment
M
M
mary
,
Jun 28, 2008 5:42 pm EDT

I don't want to be charged for something that i don't want. I don't even want ring tones.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Ringtone.com customer service

Website

www.ringtone.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Ringtone.com?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Ringtone.com Customer Service. Initial Ringtone.com complaints should be directed to their team directly. You can find contact details for Ringtone.com above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Ringtone.com. Discuss the issues you have had with Ringtone.com and work with their customer service team to find a resolution.