RightSource Pharmacy / barriers to receiving medication
I am a healthcare professional and Right Source appears to try to erect a barrier between patients and their medications. Today, it was epinephrine pens for a patient with angioedema. Her physician had sent in the prescription. They sent her a letter indicating it would not be covered without an authorization. After I called they said they would send it. When I asked them why they would not send it to her in the first place, they said she had to call and tell them she actually wanted it. This is not the usual procedure in medical practice. I get crazy stories from the droids who man the phone lines.