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The good, the bad, and the ugly - discover what customers are saying about Right Florist

Welcome to our customer reviews and complaints page for Right Florist. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Right Florist.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Right Florist's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Right Florist, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Right Florist. Your feedback is an important part of our community and will help others make informed decisions.

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10:51 am EST

Right Florist Cake Delivery

I ordered a cake to be delivered to a friend in Germany for Nov 17th. They didn't deliver it because they said it was the wrong address. This was incorrect because the address was correct just a spelling mistake. They never called to confirm the address and did not deliver the product. They charged me full price and didn't offer any refunds. They don't have a customer service number on the website to make complaints. Then they want to charge me again for a second delivery. The email responses are not prompt and they do not have the appropriate response for complaints. I would not recommend their services. This service is a scam.

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3:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Right Florist Product / flowers

Online flower was ordered on event of mother's day on 09/05/2015. Order ID - HRFI-[protected] vide payment ID - [protected] amounting to Rs. 444/-. I had specifically informed them for the delivery sharp at 8AM with the selected product with a message note for my mom. I had called for several times for confirmation but yet to get any positive response from customer care. The customer service was horrible which was identified on 10/05/2015 when it was confirmed that delivery not possible within 8am but amount was already digested by the cheating firm. I was totally convinced that the firm is not only cheating firm but also unprofessional firm charging exorbitant for such horrible flowers. At the time of delivery my mom also raised her voice of complain but delivery person has no say to it. The flowers are dry with transparent paper wrapped without any message card. This sort of firms should be beyond bars so that they can cheat more sitting at kolkata. They are also playing with sentiments of human being. We are making appeal of full refund as soon as possible for the worst service ever faced.

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Lydia P
, IN
May 12, 2015 10:14 pm EDT

I have the same experience. I have order th eMixed Fresh Fruits with Cheese, Biscuits and Chocolates.(Gross Weight 3 Kg.)
and Big Mothers Day Greeting Card greeting card in order HRFI-[protected] for mother's day on 11/05/2015. But my mo received only some old friuts only, nothing else. Cheese, Biscuits and Chocolate and Big Mothers Day Greeting Card were not delivered.
I even raised complaint for this, still no action on that. It is very irritating service . Dont believe this site.

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3:01 am EDT

Right Florist Flowers,Gifts at the same day

http://www.uaeflorist.com
Send gifts to India, Online delivery of flowers to India, gift to India, chocolates, cakes, watches, teddy, sweets, fresh fruits, dry fruits.
Anniversary, birthday, wedding gifts, cakes to Bangalore, Chennai, Delhi, Pune, Hyderabad, Kerala, Mumbai, Mithai Same day delivery to India, Gift Shop.

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Sreeshkanth
, CA
Nov 07, 2016 3:20 pm EST

Worst and worst services! I have booked birthday gifts to beloved ones and they didnot respond in appropriate time. moreover they have asked me the extra money to deliver the gifts! thats bull crap. I have paid the full amount which they mentioned in the site with delivery charges.
They are fraud and dont trust tem at all.

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bythorbyodin
, US
Nov 05, 2016 9:33 am EDT

Scam company. Accepted order, did not deliver on time, tried to blame me for ordering of the wrong "menu" even though their own website.

Delivered damaged goods. Blamed courier. Refused to fix despite sending photo evidence of damage - kept asking for more photos even though damage was obvious. Pointed to some arcane ToS about how they were not responsible for courier damage even though it was THEIR OWN courier - and how can this happen to 2 orders? Customer "service" folks are downright insulting to the customer.

Stay away from this company - run away as fast as you can! You have been warned.

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bjknair
, US
Dec 23, 2015 8:32 pm EST

I ordered a Birthday cake and flowers for my elderly father through Right Florist's website and received extremely poor service.

To start off, I had issues with their payment gateway which was not easy to navigate and had to call and confirm with their office (Call Centre) to ensure payment was received. The two tel attendants a male and female duo, that I spoke to were rude and informed me that I would have to call back again in 30 mts so they could verify the same in their system. I called back later to confirm receipt and one of them hung up on me before I finished speaking!

On delivery day, I called their office again at around 5pm IST to find out why there was a delay, as I had left notes requesting for the items to be delivered before 4pm. The discourteous staff I spoke to was quick to point out that they do not guarantee a delivery time and the best they could do was deliver it before 8pm! The reason I chose Right florist in the first place was because they had a branch in Thiruvananthapuram and after reading the flowery words on their website, hoped that the gifts would be delivered promptly at a reasonable time during the day! I did not receive a confirmation email indicating when the gifts were delivered.

In the end, I had to call my father and request that he stay awake for his 'Surprise' to arrive which he got to see a few minutes before going to sleep. I received a pic of the cake and the flowers the next day and it looked nothing like the pictures displayed on their website. My father received a pineapple cake with no pineapples and a bunch of flowers that were far from fresh.

If you really do not care about customer service and would be content with poor quality cakes and flowers reaching before midnight, give these guys a try.

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Sandywish
, AU
Aug 27, 2015 11:13 pm EDT

Hi, I have ordered Rakhi in India for the delivery date 27 Aug, 2015. Its not yet delivered and also when I am trying their customer care for hours they are not picking my call. They are fraud. I still hope if they have some curtesy please send my rakhi to my brother. I am so frustrated as this occasion means a lot to me. please guys never buy anything from this site. They are cheaters and will never deliver your order.

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Forae
Waltham Abbey, GB
Jan 19, 2015 8:06 am EST

I ordered wines and beers to be delivered by Germany Flower Shop, to an address in Berlin. The wines did not arrive at the address at all but I have had no reply to my four queries. I was charged $130 USD by Skrill, acting on behalf of Right Florist which I assume is a part of Germany Flower Shop. I would advise that no one orders from either Right Florist or Germany Flower Shop. There is no contact number for either of them!

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Dalal Englin
Leawood, US
Aug 18, 2009 6:59 am EDT

Easy Saver has charges my account fees which never been mentioned while i was buying the flower.

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Venkat12
, IN
Aug 15, 2014 9:14 am EDT

They have taken order for Raksha Bandan and delivered after 4 days of the event. When I called their customer care, they ask us to check Terms & Conditions. They are in the market cheat the people. If u want to loose ur money then only do business with them, There is no point in contacting their customer care, as they are very arrogant; U will loose ur patience if u talk to them. Better find any other alternative than placing order with these guys. I have placed the order only after they mentioned that they are still taking orders for Raksha Bandan on Aug 6th, But they delivered on Aug 14th. THEIR CUSTOMER SERVICE IS HORRIBLE

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Libin Varghese
, BH
Feb 18, 2014 7:54 am EST

Pls don't try this site ever, Below is my experience with the "Right Florist India Pvt. Ltd"
Site is appared under diffrent website -

This is to inform you that, there is some teams available and they were doing scams relates to sending gifts to india. This was happened to me on last Monday (10/02/2014).

I was searching for some gifts to india on account of valentine day, I got one web portal Gifts-To-India.com and I go through the same I have called the service team and asked the delivery availability at my desired place and time of delivery. Once I have completed the order, I got a mail that your order is processed and it will delivered on the same day and next mail is stating the courier items dispatched through the speed post with a tracking number .

Again I have called the customer service and asked the date of delivery, , the guy who attend the call confirm that courier items they cannot give guarantee on the desired date but other items will do on the same day, then I have asked him tracking number is not available in the speed post tracking
and he told me that same will be updated latter on but still now that tracking details not showing anything on system.
EW114476680IN of speed post (Speed post tracking number )

They were taking money through credit cards and I have done the payment through credit card.
They have provided false customer service number and 24hours will be busy.

I want to bring this into your attention that and trying to save other not to deals with these kind of sites and everyone should have to check the honesty of the each and every sites before going ahead.

Below is the contact numbers and web portal, they mentioned for customer service.

[protected], [protected], [protected],
Gifts-To-India.com
Finally the status is there is no refund and i lost my amount INR 1500/-...
I just want to inform you that pls read and lets realize the same and take a decision ...Let me conculde very bad customer service...
If you need any further clarification, call me on 00973-[protected]

Thanks and Regards
Libin Varghese

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uservictim
, IN
Nov 01, 2013 4:04 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Most horrible customer service. NEVER deal with these frauds www.keralaflowersgifts.com

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Karthika8585
, IN
Feb 27, 2013 1:36 am EST

http://www.indiaflowerplaza.com
indiaflowerplaza.com helps you to order online to send flowers to India, Gifts to India, Cakes to India, Birthday Gifts to India.We do delivery on your desired date or same day delivery of gifts and flowers to India.Thus you can send flowers to India, Gifts to India thru us.

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