Ridgid tools reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Ridgid tools
Welcome to our customer reviews and complaints page for Ridgid tools. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Ridgid tools.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Ridgid tools's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Ridgid tools, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Ridgid tools. Your feedback is an important part of our community and will help others make informed decisions.
I couldn't return the tools and wasted money for the lifetime warranty
I have bought tools from Ridgid Tools and paid for the lifetime warranty. After 10 months I wanted to return these tools, because I haven’t used them. I have paid for the warranty, so I thought there wouldn’t be any problems. I spoke with the manager, who said to fill all the forms and after that they promised to inform me about the decision. I heard nothing from them and I was sick of waiting. As well as I couldn’t cancel the lifetime warranty.
I got fake tracking number
I bought saw and other instruments from the company Ridgid Tools. I received the confirmation email, and the seller stated that my order was processed. After that I got only fake tracking number, and of course they fooled me and started to avoid. They didn’t reply and didn’t send any info about order. Real scam, so be careful. Maybe someone has any idea how to track this seller and return money back, please contact me then or leave a comment. Thanks.
Can't get repair parts
This company will not sell any repair parts. Things like brushes that wear out and can not be ordered. They instead tell me i will have to order a whole new ridgid k3800 at a cost of 1200$ just because I need a set of 30$ brushes . I offered to pay through many of the supply houses that carry these tools if they could just get a set of brushes. But they lied saying i can get what i need from a supply house. the supply house says i will have to get a General machine because at least they sell the parts for there machines.
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