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The good, the bad, and the ugly - discover what customers are saying about Riddex Plus

Welcome to our customer reviews and complaints page for Riddex Plus. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Riddex Plus.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Riddex Plus's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Riddex Plus, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Riddex Plus. Your feedback is an important part of our community and will help others make informed decisions.

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10:25 am EDT
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Riddex Plus INEFFECTIVE

Riddex is a serious scam. There should really be a class act suite against this company. I couldn't believe the complaints that i've read. This is really ridiculous. Mice, roaches etc, loves this product. After about a two months, I was convinced that this product doesn't work. I tried contacting customer service and spoke to a helen which wasn't helpful at all. I wanted to send the product back for a refund and had no luck. They dont even want the product. Such a scam.

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Patience is a Virtue
Kalamazoo, US
Jun 06, 2011 6:26 pm EDT

I've seen some results in just a week on the ants that were in my new house. I've looked into all of the complaints & the prositive notes & it looks like the biggest issue is that they understate the time it will take. So, many may think it's instant like chemicals, but many have noted it's taken up to a month or two. Pest Offense was recommended by another consumer, but it's the same thing...it just states that you will see results in as little as 2-4weeks... This is supposed to be a family friendly and humane way to get rid of your pests. I still have mice in my bathroom vent after a week of using this, but I didn't know they were there until I plugged this in. So, apparently this is bugging them. I can hear them moving around an squeeking. I'm not saying it totally works. I'm just saying I think that a lot of people expect instant results & you may have to relearn patience :)

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12:31 pm EST
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Riddex Plus A Thank You to consumers alerting of scam

I want to thank-you all for taking the time to post information about the riddex plus product. Because of you all I will not be ordering this product. It should be illegal for company's to take advantage and make false claims as they are. I ship products a lot and it has never cost me 8.95 to 17.95 to ship a small box anywhere. I used to ship puppets all over the country and the most it ever cost me was 4.95 to ship a larger box. THANK-YOu ALL Sooo MUCH!

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8:26 pm EDT
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Riddex Plus Did not keep out mice. Still in family room ceiling and in attic.

I bought the riddex plus. Two in fact. One for one floor and one for the family room. We still kept getting mice in traps. They keep coming and have not stopped all summer. We do not know how they are getting in. We have caulked and redid doors. We had big hopes for this product. We found that oil of peppermint on a cotton ball keeps mice out. They can't stand the smell.

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4:17 pm EDT
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Riddex Plus Credit Fraud

After submitting an order for riddex plus I received an email informing me that I was enrolled in swifty rewards discount buying club. I did not authorize the transaction and it was obviously Riddex Plus that used my personal and financial information from their order form to enroll me.
I was able to cancel the membership in the discount buying club and was told that my $2.48 would be refunded to my card.
I have decided to cancel my order for Riddex Plus also but they told me first that the order had not been submitted to their system and when I called back I was told their system was down and I would have to call back later.

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Peter Morlock
Kichener, CA
Jan 10, 2010 10:21 am EST

Partially agree. I know that I was foolish enough to enroll into this program with swifty rewards. My problem is, that in their agreement, I can cancel in writing within 30 days.Great! not so great . Not any where in their website or e-mails can I find an address to write to. So, how can I cancel if I can't fond them.
Peter at petermor@rogers.com

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Laurie
Haslet, US
Oct 13, 2009 5:11 pm EDT
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YOUR INFO WAS NOT SOLD - YOU GAVE IT TO THEM!

I suggest you go back and read the terms and conditions of the special offer you agreed to . It will tell that you also signed up for a trial membership in a completely worthless program. This was disclosed in the terms and conditions.

the issue is NO ONE willing enrolls in these MEMBERSHIP programs so they sell them via other internet retailers with special offers. Those offers come with their OWN terms and conditions separate from the retailers website. MOST NEVER READ the terms and conditions before agreeing to them (PLACING YOUR ORDER IS YOUR AGREEMENT) Which is what they are counting on.

They are supposed to send you info on the program - but it rarely arrives and most do not even realize they are being charged for months because they never read their cc statements either.

FROM RIDDEXPLUS PRIVACY POLICY
What information do we collect when you purchase something?
If you are purchasing something from HTTP://WWW.RIDDEXPLUS.COM, we need to know your name, e-mail address, mailing address, credit card number and expiration date. This allows us to process and fulfill your order and to notify you of your order status. This information may also be used by us to notify you of related products and services. Credit card and e-mail information will not be shared or sold to third parties for any purpose without your permission.

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6:21 am EDT
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Riddex Plus Don't work

Since I bought riddex plus two for my apartment and two for my family apartment, they worked for the first two months and that was it but thought that is gonna change but now I see roaches are getting even worse so please since I had warranties on all of it I need replacement or give me something better I can use pls.

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snopes
, CA
Aug 31, 2009 1:58 pm EDT

I am sorry for everyone that got took for there money on riddex i just about did myself until i come across thiscomplaint site. Here is somthing that might be able to help get your money back i dont no for sure but give it a try go to www.snopes.com maybe they can help everyone that gt took for there money can help them get it back and do somthing about there product.

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1:05 pm EDT
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Riddex Plus donot stand behind their product

this product does not work and after the 90 day warranty it would not even come on and the company refuse to acknowledge that this is just some bull caca

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heatherwhatever
Woodland, US
Nov 20, 2009 12:41 pm EST

I have a 1 year old pomearian that wouldnt come through the doorway after plugging the riddex in, she wouldnt go over the threshold for weeks .Finally after co-relating the installation of the riddex to her sudden strange behavior we unplugged the riddex that ran along that wall and she hopped over with no problem for the first time in weeks.There should be a warning for small dogs on these products.She is finally back to normal after removing the riddex.

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KAJUN
Monroe, US
Oct 30, 2009 1:20 pm EDT

THIS IS A GREAT SITE FOR INFORMING CUSTOMERS OF POTENTIAL BAD PRODUCTS OR PRODUCTS THAT DO NOT WORK OR COULD ACTUALLY HARM YOU AND YOUR FAMILY AND PETS, THANK YOU FOR THIS SITE.

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KAJUN
Monroe, US
Oct 30, 2009 1:15 pm EDT

OH MY GOSH, I WAS JUST FIXING TO ORDER THESE PRODUCTS FOR A MICE PROBLEM WE HAVE SUDDENLY AQUIRED, BUT AS MOTHER AND I HAVE A BRUSSELS GRIFFON AND A 17 WEEK OLD BOXER PUP I AM NOT GOING TO ORDER THIS PRODUCT NOW. WE LOVE OUR PUPS AS OUR ONLY FAMILY AND WOULD JUST DIE IF WE ACTUALLY HARMED THEM DUE TO A COMMERCIAL WE SAW ON TV. I HAVE ALSO JUST READ THE REST OF THE COMMENTS AND NO WAY WILL I ORDER IT NOW. I THANK YOU IMENSLEY FOR LETTING US KNOW ABOUT YOUR PUP, AND I AM PRAYING YJAT YOUR PUP ALSO RECOVERS FROM THIS THING AFTER SHE IS NOT EXPOSED TO IT ANY LONGER. I ALSO THANK THE REST OF YOU KIND PEOPLE FOR LETTING ME KNOW WHAT A RIP OFF IT IS, AS WE ARE ON A FIXED INCOME AND LIFE IS HARD ENOUGH, I AM SURE YOU ALL CAN RELATE TO THAT.
MUCH APPRECIATION,
KAJUN

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PLDC
Walsenburg, US
Jul 23, 2009 11:03 am EDT

The product does work, for mouse repelling, saw results within 24 hours of pluging two of them into the wall units of a 2000ft home. So no complaints about product performance.. I was not happy how the website is set up blind that the consumer is not informed how much they are accepting to be charged (there was no conformation page of total charges in their check out process you are just charged then realize how outragious the shipping cost is) I did receive a partical refund for complaining it was criminal to not have a comformation of charges for the customers to agree to prior to being charged.

They state their product is pet safe and for the most part I feel for dogs in many situations it is.. I called them today that there should be a warning added concerning pet safety and the use of their product around pets in certain situations... My 7 year old German Shepherd started to seizure .. So many things involved for individual dog, genetic history, breed you name it, , (not new to dogs and not new to the breed) Everything possible was taken into consideration concerning the event.. My take on the event after getting the riddex plus and plugging them into wall sockets in other rooms of my house, , is the dog was in a crate set up against a wall socket for the reason of the sudden onset of seizures in this dog for being confined up against the source of the out put of Riddex Plus. That though most owners may not crate their dogs, but for those who do crate their dogs to take note of insuring after putting the riddex plus into their homes to make sure their crates are not up against a wall socket..

The company has been informed of the event.

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2:36 am EDT
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I purchased 2 Riddex Plus units just under a year ago. I was so happy that since I installed one I didn't see any more mice. Low and behold, I was watching TV tonight when I saw a mouse run along the wall right past the unit. So, my guess is that it doesn't really work. Or maybe it only works for a short period of time before the pests get used to the...

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12:48 am EDT
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Riddex Plus ain't work a F*C*

they are a text book faulse advertisement and any one who has ever bought one should get at least get four times our money back! even after you agree to a price when ordered on line it some how almost doubles out of the blue. You could plug 200 of these things in your house and a flea wouldn't take one step in fear in fact I tink he would make a point to laugh in our faces

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how to get rid of roaches
Tupelo, US
Mar 09, 2011 1:55 pm EST

i want to kno the best products to buy to get rid of roaches?

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how to get rid of roaches
Tupelo, US
Mar 09, 2011 1:54 pm EST

whats the best way to get rid of roaches?

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miki07
, RO
Dec 06, 2010 1:49 pm EST

in Romania se vinde cu 10 $ astept sa vad si eu daca functioneaza sau nu 10$ nu e o avere

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1:04 am EST
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Riddex Plus product does not work and is causing medicial issus

This product was bought and all the directions were followed, and seince we put the product into place I have been having headaches that you could not belive what am I to do?PLease help thanks... I can also be reached thru my email [protected]@yahoo.com

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Ridyourself of bugs
New York, US
Sep 21, 2009 3:40 pm EDT
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Ms Understood,

Either place more of them around the house and see if that works. Also add large Combat for the waterbugs. Bugs that don't live in the walls and come from outside have greater chance of thriving in the house. Riddex, which apparently one needs more than one, I don't know how much you have, seems to work on what lives in the walls. I notice some stuff that leaves the walls fall down dead. I do have less stuff. You must put stuff out for the things that left the walls, ie waterbugs. It's un-thorough not to have combat out for the waterbugs. I'm quite sure I'd be infested without combat. Also calk your baseboards. There are no miracle cures for these things. I do more more than one of them, good luck.

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Ridyourself of bugs
New York, US
Aug 05, 2009 5:00 pm EDT
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It works for me so far. it keeps them out of the wall, makes them slow. Waterbugs need combat roach bate and ants need Tat ant bate. Works. I still keep boric acid behind my stove due to crevices. Also watch for crumbs.

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MS UNDERSTOOD
Los Angeles, US
Jul 27, 2009 1:15 am EDT

I BOUGH T RIDDEX AND IT IS A JOKE. THE INSTRUCTIONS SAY RESULTS WILL OCCUR WITHIN A FEW DAYS AND THE BEST RESULTS AFTER 30. SO WHILE YOU ARE WAITING FOR THE 30 DAYS, THERE IS A 30-DAY MONEY BACK GUARANTEE. I HAVE HAD IT ALMOST 2 YEARS AND IT DOES NOT WORK. IT WAS A COMPLETE WASTE OF MONEY. NO RODENTS, THANKS TO THE CATS. STILL THERE ARE INSECTS AND WATERBUGS.

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Ridyourself of bugs
New York, US
May 04, 2009 5:37 pm EDT
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I'm happy with riddex so far. the real test will be what happens through August. I put it in several outlets in my studio apartment(back up), I'm an over achiever. I don't see that many silvrfish(I think one slipped under the door from hall after some exterminator came). It probably got lost. I got mine in Bed Bath and beyond(no shipping) for 14.95 and recently a power plus for 19.95. And if you can't get your money back you can call your credit card company and tell them what happened. The customer always wins.

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4:58 pm EST
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Riddex Plus WORTHLESS EQUIPMENT BEING SOLD

THIS IS THE MOST WORTHLESS JUNK I HAVE EVER ORDERED!

THE IDIOTS WHO CALL THEMSELVES CUSTOMER SERVICE REPS ARE
EVEN MORE WORTHLESS THAN THE SORRY JUNK THE SELL!

I ORDERED 3 UNITS NON OF WHICH WORKS. I WILL NEVER EVER CONSIDER THEIR PRODUCTS AGAIN.

THE 30-DAY MONEY BACK GUARANTEE IS A DELIBERATE LIE!

I AM MAKING THIS COMPLAINT IN HOPES THAT THIS MIGHT SAVE ANOTHER POTENTIAL CUSTOMER FROM GETTING TOTALLY SCREWED WHICH IS THE ONLY THING THAT YOU CAN EXPECT IF YOU ORDER ANYTHING FROM THEM.

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angryconsumer
Santa Rosa, US
Jun 12, 2009 12:03 pm EDT

The Riddex product is ###! It is the biggest lie and false advertising I have ever seen I bought two units and they didn;t do squat to deter rodents!
These liars should be put out of business! They got my $50.00. I am pissed.

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ASIANCUTIE620
SEATTLE, US
Feb 27, 2009 12:14 am EST

THE PRODUCTS WAS SHOW BUY 1 GET 1 FREE FOR $29.95 + $8.95 FOR SHIPPING. THEY CHARGE ME FOR $17.90 FOR SHIPPING AFTER ALL. ANYWAY, AFTER ORDERED I START SEARCHING AROUND MORE AND SEE THE POSTED HERE FROM OTHER PEOPLE COMPLAINS . I CALL MY BANK AND STOP THE PAYMENT WITH RIDDEX PLUS. HOPEFULLY I GET THE MONEY BACK.
THANKS FOR ALL THE INFO GUY!

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4:13 am EST
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Riddex Plus the solution

Having read all of these Riddex complaints, I think everyone should go find the Riddex CEO, take him to the bank, get out all of the his ill gotten money, go to the factory, tie him to a stake, place all of his dirty money around him and set him on fire. Place Riddex units all around him, and turn them on, so the factory bugs will have something to sit on while they watch him burn. you won't have to listen to the screaming, if you place the mice from your house in a cage and place the cage over this guys head, before you light him up.

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MADCUSTOMER
Jupiter, US
Jan 31, 2009 9:19 pm EST

I ordered this product not online but via the stupid program SABADO GIGANTE where they advertise this crap, so I called the 1 800 number and they didn't even answered my call but asked me to leave a voicemail with name and number and so, they called me 2 days after and I ordered it. After I placed the order went to check online and found out the product was 3 times cheaper than what I payed so I called them back after 20 mins. to CANCEL the order and this THIEVES DONT WANT TO GIVE ME MY MONEY BACK, the charge was made on my debit card and they say that once the transaction is been made they can't cancel it and if they do they will only refund me only 50% ($45) instead of $90.

I CAN'T BELIEVE THAT SABADO GIGANTE PROGRAM CAN SPONSOR THIS CRAP ... AND THEY FOOL PEOPLE MY MENTIONING THEY ARE CALLING FROM THAT PROGRAM AND THEY BRAG ABOUT THE CREDIBILITY OF DON FRANCISCO ... THEY SHOULD KNOW WHAT GARBAGE THEY ARE SPONSORING

I don't know what to do and if anybody knows about a way to make this RIP OFF PUBLIC AND LEGAL, PLS give some advice.

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ykjhgkjhg
Brooklyn , US
Jan 30, 2009 11:38 am EST

Oh My Godd! This is hilarious I love you whoever you are marry me LOL hahahaahah!

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ziprat
Springfield, US
Dec 31, 2008 9:49 am EST

I like that solution

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9:59 am EST

Riddex Plus return on credit card

I ORDERED YOUR RIDDEX PLUS OVER THE PHONE AND HUNG UP BEFORE KNOWING IF MY CREDIT CARD CHARGES WERE GOIONG TO GO THROUGH OR NOT. SO KNOWING I ORDERED IT ON-LINE NAD RECEIVED BOTH RIDDES'ES WITH-IN TWO WEEKS OF EACH OTHER. I CALLED TO SAY I WAS SENDING ONE BACK ADN THAT IT WAS TO LATE FOR A REFUND. I DO NOT WANT BOTH OF THEM SO I DEMAND A FULL REFUND IN THE AMOPUNT OF $48.85 TO BE CREDITED BACK INTO MY CREDIT CARD. I WILL JUST KEEP SENDING THEM BACK IF YOU MAIL ME ANOTHER ONE. MY NAME IS
KEN THOMAS- 110 12TH ST EAST INTL FALLLS, MN. [protected] IF I DO NOT SEE IT BACK IN MY CARD WITH IN FIVE DAYS I WILL BE FORCED OT CONTACT THE BETTER BUSINESS BUREAU WITH A COMPLAINT. YOU HAVE YOUR RIDDEX BACK SO JUST REFUND ME AND WE'LL ALL BR HAPPY. THANK YOU. KEN THOMAS

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Not Good
Kew Gardens, US
Dec 25, 2008 12:31 am EST

The company that sells Riddex should be put out of business.

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11:03 am EDT
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What a scam I paid $50 for mine. I was wanting to get rid of the pests without using chemicals around my children and my pooch, so I bought, not 1, but 2 for my home. Had it for 2-3 months now, and no changes. I still have the buggy problem, and boy I am one p-oed consumer. Let me know if the is a lawsuit I ran into plenty of people who would be more than...

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Riddex Plus It doesn't work

I have two units in my home and I had a mice prob. Well, I plugged in 7/18/08 and 7/23/08 I found a mouse in the house caught on the Tom Cat glue trap. That mouse had ears and this crap doesn’t not work it’s a fake. I want my money back! I paid about $60 bucks for this crap and it doesn’t work. How do they continue business with this type of fraudulent activity occurring. I then saw a water bug in the bathroom, so I thought maybe not bugs. However when I saw the freaking mouse, I knew it didn’t work!

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Krystal Williford Kreuzer
, US
Sep 25, 2015 12:59 am EDT

We have one in every room and live in the mountains a ton of mice under the house but for 3 yrs haven't seen one in the house until a few wks ago. Realized 2 of them don't work anymore cuz the plug gets loose and stops working right and another one doesn't blink red. Most of them were here when we moved in so not sure how old they are but we've had them a almost 4yrs and worked amazing with the mice until now. Don't see too many bugs but have seen some spiders here and there so don't think it works the greatest on them

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fredgus
Albuquerque, US
Aug 30, 2009 1:19 am EDT

Throwing your money in the trash will at least save you some time, don't expect this product to work because it wont, I bought two of them, followed all the instructions, waited for them to work and roaches didn't only not leave my house but multiplied and had so many that I could see them crawling everywhere, things didn't stop there, one of my relatives spent the night at my house and a small roach went inside one of her ears while she was sleeping, the roach started to eat flesh inside the ear causing a terrible pain and infection, the person said she could feel the insect chewing on the ear drum making a noise as loud as a thunder and causing a terrible pain, the person had to be seen by a doctor and spent about a 1000 dlls to have the insect removed in pieces and the infection treated and became temporarily deaf. I wish somebody would have warned me, I stopped using boric acid when I purchased the riddex thing, now I went back to boric acid and a 95% of the roaches are gone, boric acid really works if you use it properly and safely, now, if you want to put your family in risk or lose time and money, buy the riddex thing is your money anyway.

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Jeff in Louisiana
Rosepine, US
Jun 09, 2009 9:50 pm EDT

Like everything else people try to scam others for a profit, Riddex Plus is one of them. I did everything the intructions said and plugged 2 of them in my house which is only 1524 sqft. I am still trapping mice in my cabnits which sit above where one of the units is plugged in. I am very upset that I bought this product, but in sales their is a saying " There is a sucker born every second", and I became that sucker. I should of did my research before investing in a product that does not do what it says it does.

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CarolS461
Schaumburg, US
Jun 08, 2009 8:49 pm EDT

I just bought my Riddex Plus repellent. So far, I'm satisfied. The red light blinks for 3 minutes, then it's off for 3 minutes. If the red light stops blinking, your Riddex isn't working. I read that in the instructions. So, the real test will be if I hear little critters in the soffit of my basement walls. I'm tired of being treated like a second-class citizen by my condo association. So, instead of getting angry and frustrated, I hope that Riddex will do the trick and I won't have to bother with my condo association anymore!

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ANA PEREZ
LOS ANGELES, US
Mar 21, 2009 1:25 am EDT

thanks to all, I'm glad to read all about this product . I was planning to get one of this, but after all I'm pretty sure it doen't work to any one who tried before. You save me $100.00. some one need to do something to stop this fraudalent people. please...

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AC
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Nov 02, 2008 12:12 am EDT

I am sooo glad that I found this site. It has kept me from being ripped off by riddex. A single mom with kids saving $60 is priceless. Someone should file a suit against this company. Once again thanks for the warning.

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c cantrall
,
Oct 02, 2008 4:15 pm EDT

i bought riddex plus for my home 3 month ago, when i moved into a new home i plugged 2 units in and the only thing it annoys is me when it comes thru my computer. just last night a rat came into my bathroom. i want to know how these idiots can claim thier products work! i agree that this is a scam!

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frank
,
Jul 26, 2008 9:13 am EDT

The unit does not work. I made a mistake and bought 2 unts last year. I plug one into an AC outlet. I see blinking red light and at times stops blinking thinking is working. I still see roaches and mice in my house. A regular Boric Acid work great on roaches. IT IS A SCAM

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5:42 am EDT
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Riddex Plus The product doesn't work

The funny thing is Riddex Plus states that the product is 100% guaranteed. Now they will not give me my money back after I told them that their product is not effective in my home. I have had it for two months now. I still get bugs. As a matter of fact I believe I get more now since I have started using this product than before I did. They tell me it's a 30 day money back guarantee. I was talking to customer service representative and he said that sometimes the pests will leave and then try to come back again but they should leave again. I ask, "So after 30 days if the product doesn't work that is the consumer’s problem and you no longer promise that it works?" If you know the product can stop working how can you give it a 100% guarantee? All I wanted was my money back for a product that does not work.

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murrmade
Rochester, US
Dec 14, 2009 1:11 am EST

this riddex is a bunch of crap it doesn't work ive had it for 3 months and it seem like i have more bugs then ever. where could i go to file a complaint and get my money back?
please if you have any solutions let me know.

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Joy Sharma
,
Nov 07, 2008 1:15 pm EST

I am totally aggreed with this. In fact I had bought 6 of this. My first one worked for only 3 months. Others didn't work at all. Now I hae mre roaches than I ever had before.They gave me the same crap what you had told in your e-mail. I even wanted to talk to the supervisor . He refused to talk to me because he was busy. Nothing can be done because I did not buy one year warrenty.This is totally ripp off. I wish someone can tell me where to report this so that people can think 10 times before they buy this crap product. I think this product is to have more cockkroaches at your house than you have it before.

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Allen Mason
,
Sep 21, 2008 4:10 pm EDT

black & decker sells one thats works pretty good. It cut my roaches down about 90%. Walmart sells them for 4 for $20.00

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Laura
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Sep 18, 2008 3:03 pm EDT

I bought riddex plus in May 08, it worked for about 60 days and the the mice keep coming back and I have two devices in my apartment. I called customer service to complain and they told me it might be defective so I have to send it back cause I have warranty. I asked them what the life span is and they said 10 years I know now thats not true, they just have false advertisement. The next thing is they told me to return it so I have to pay to ship it and also I have to pay shipping and handling charges for them to send it back to me. I don't think that's fair cause I'm not at fault if their product don't work, why should I have to give away money like that i'm not made of money I have small kids in my house and I'm just trying to protect my family from these creatures. I thought we finally got a safe product but boy was I so wrong. Anyone trying to purchase this product please don't it doesn't work.

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Ken
,
Aug 04, 2008 6:44 am EDT

I ordered riddexplus off the internet on July 8, 08. The company does not have any thing to check order status. It, s going on one month, and I haven, t received the product. This is a terrable company to deal with. Don't throw away your money.

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Robespierre
, US
Jul 24, 2008 10:02 am EDT

In addition to asking the credit card company to reverse the charges, write to the Better Business Bureau and file a complaint against Riddex. You can also report this scam to local and national offices dealing with consumer protection Anyway, thanks to you I just saved about $40, 00 and I will let my address book know about these crooks.

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Robespierre
, US
Jul 24, 2008 9:55 am EDT

If you paid with a credit card have the credit card company reverse the charges. You can do this not only with the scammers at Riddex, you cana do it with any company that refuses to return your money after you exhaust all other means. That's why it's wise to pay by credit card. Try it.

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Ron Meyer
,
Jul 09, 2008 4:39 pm EDT

Thanks for the info...I won't buy one. Sounds like the company is unethical in dealings also.

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4:53 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Riddex Plus They're a joke

I got Riddex plus to get rid of bugs in my apartment, 2 months now and the bugs are still around. Now I have to smell the fumes of the spray. A company should not be allowed to sell a product without science proof about their claims. Instead of paid off statements from who knows who. I went to the site I paid to get the product to file a claim, there is no where to file one, tried to complain about this product to the 1-800 number I am told this number is for only ordering the product. I told them what I thought about the product anyway.

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Vv.vanitha
, MY
Aug 04, 2016 4:42 am EDT

I was ordered riddex from street deal on 29/1/2014, I order two item with RM 50, but t I dint receive the item at all, when I try to call the hotline number always busy or not answered by the staff, I tried call more then a week, one day I get thru the call and I talk to a manager name ROSHAN.he promise me will get back within 2 days, I waited for he's call or email but no any feedback, so call again and ask for the update.simple he told that the item was already send by gdex but they don't know which address.i asked him how can they send the item to wrong address and didn't have any record on it, it's not my mistake nod I want back my item.he said will get back to me again but the same thing was happend.i send him email no reply or calls not answer.untill now I wait still the managers are unable to solve my problem.please give me a solution I want my money back

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Lori Abel
Dayton, US
Jul 02, 2009 3:13 pm EDT

THE AD SOUNDS LIKE YOU ARE BUY 1 GET 1 FREE AND FOR JUST THE COST OF SHIPPING YOU WILL GET A SECOND SET. THEY CHARGED 17.90 TO SHIP ONLY 2 UNITS IN THE SAME BOX AND THE SHIPPING DIDN'T COST THEM EVEN THE AMOUNT OF ONE 8.95. THEY ARE RIPPING PEOPLE OFF WITH THE EXTRA SHIPPING COST. THAT IS HOW THEY ARE ABLE TO OFFER THE SECOND UNIT FREE THEY ARE MAKING IT UP ON THE SHIPPING.

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Ellis Young
Cleveland, US
Apr 21, 2009 2:10 pm EDT

I purchase the riddex plus product but I have yet to recieve it and when I try to contact customer service I get a recording machine not a live person. I believe that riddex is a scam and I am being rip off.

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PRISS
,
Nov 07, 2008 4:10 pm EST

CANCELLED PRODUCT ON 7/28/2008 AN STILL HAVE NOT RECIEVED A REFUND, I HAVE CALLED SEVERAL TIMES TO RETRIEVE MY MONEY EVERY TIME IT IS A DIFFERENT STORY FIRST I NEED TO WAIT 8 TO 10 BUS DAYS THEN THAT PASSED AND THEN 30 BUSS DAY AND SO ON. THIS COMPANY IS A JOKE!

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red
,
Oct 23, 2008 3:49 pm EDT

I got riddex plus to get rid of bugs in my apartment, 4 months now and the bugs are still around, and i have way more of them. a company should not be allowd to sell bad product like that.

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WOLFIE29577
,
Aug 21, 2008 2:59 am EDT

They want us to believe it will work on bugs and mice yet they can not even provide a list of what insects it will and won't work on.

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graychowder
Orlando, US
Jun 18, 2011 10:54 pm EDT

Riddex Plus just simply does not work. They should be banned from selling the product. I have unplugged Riddex because it uses electric for no good reason! It does not work at all! The nightlight works but 10.00 is a lot to pay for a night light!

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EUEIL L. HERRON
Midwest City, US
Sep 28, 2009 6:58 pm EDT

I PURCHASED THE RIDDEXPLUS ON 07/15/2009 AFTER SEEING IT ON TV. I FOLLOWED THE INSTRUCTION AS STATED. I HAD A ROACH PROBLEM. IT HAS BEEN OVER TWO MONTHS AND I STILL HAVE A PROBLEM. I BELIVE THIS PRODUCT NOT TTO BE AS ADVERTISED.

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rsrchit09
Houston, US
Sep 14, 2009 8:48 am EDT

The best advice I can give to anyone who is thinking about purchasing this product is to visit www.bbb.org and search under the website address. The rating they have will tell you everything. No futher comments.

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Randy Wilbanks
, US
Jan 21, 2009 10:06 am EST

Ripped off with hidden shipping and handling charges. DO NOT PURCHASE. Even if returned will still charge your acount shipping and handling fee.

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