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Riccar Vacuum / Poor customer service, poor quality

1 AR, United States

I purchased a $600 commercial vacuum for my home use. The belt has come off so many times I lost count. I have spent over $250 for repairs and tune ups. The two people I have contacted at Riccar tell me they are unable to help me. This vacuum is 6 years old. A salesman told me it should last between 10 and 15 years. Don't believe it. Now the housing is broken and they will not repair it. What a piece of junk.

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