SUBMIT A COMPLAINT / Agent took money for apartment, but I still haven't received keys from them

1 134 Neasden Lane, London, England, Greater London, United Kingdom

I just wanted to rent apartment from the website I contacted with the agent, and he was really helpful and provided a lot of info. He told me that they did have a lot of customers, and I needed to decide quicker if I wanted to rent one apartment. I paid for one month and secure despot. I waited for the keys, but no one provided it. I called the agent almost every day, but this scammer only provided me fake promises. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?

May 1, 2014

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