You really need to check your fee page on the money network card. I think you will find that you have been charged for things such as calling customer service, balance inquiries and more! I would go online, if you can, and check your recent transactions. Maybe you had a charge that wasn't yours on there and you could put that into contest with the company.
Here’s my take on prepaid debit cards (Payroll cards) based on my own experience:
I used to work at ruby tuesday and our card was pretty bad. But, from what i hear, it was typical because most cards either have a monthly fee or pretty limited as to the free items. I have worked at starbucks for about 7 - 8 months now and they allow us to have a card called the money manager card. The choice was pretty simple because there are no monthly fees, i can use it on their network (Allpoint atms) free at all times, never any fees to buy things (Signing or using my pin and getting cash back if i want…all without a fee or surcharge) , no overdraft. Let’s just say i haven’t paid a fee in the entire time i’ve had the card. It’s pretty simple to use it at no charge and i really don’t have to tip - toe around any limited free items like most other cards i have seen have.
Oh, and don’t lose most payroll cards! If you do, it’ll cost you $$ even to get the replacement sent by the post office. My new card give free replacements when delivered by the post office all of the time. Or, if i want, i can get it delivered by fedex for $10. Pretty reasonable as i sent something by fedex a month ago and paid $14!
My point is, if you are a company and are going to get your employees something, don’t do what ruby tuesday did and get something that costs your employees $$$ to use it! I hated them for “giving” us that card…imho of course.