[Resolved] Reward Zone USA / i've done this survey seven times and i've even completed the purchase and played three games to get this gift card never got it
I have completed the survey seven times I have even completed the purchase and played three different games up to certain levels have not received the gift card as promised, I think that you should do something about it because I think that that is false advertisement and it's not right to keep people from what they deserve and work hard for, I would also like to know if all this is a hoax because if so I will be very very mad for wasting my time.
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
Updated by Dayna baer, Nov 06, 2018
I am so tired of doing surveys and not getting anything in return, why haven't you guys fix this issue yet I actually I should have lots of gift cards by now.
Dayna Baer (509)866-3200
14710 e Rockwell Ave 99216
Spokane valley Washington
Reward Zone USA Customer Care's Response, Nov 09, 2018
Thank you for contacting RewardZone USA, LLC
We operate marketing and promotional websites that use surveys and user supplied and collected information to match users with advertisers and offers that we believe they’ll be interested in. The sites are promoted with rewards – typically gift cards and merchandise – which users can earn by completing a specified number of offers. These offers typically require a purchase or a subscription to a service. Please be advised that simply completing the survey will NOT qualify you for a reward. As clearly and conspicuously stated on the landing page and in the footer of every page of our sites as well as in our Terms and Conditions, “paid participation” is required.
To qualify for a reward, you must complete the requirements based on the value of the reward. If the reward is $100 value or less (Tier 1 incentive) then you need to complete 1 silver, 1 gold, and 2 platinum offers. If the reward is above $100 value (Tier 2 incentive) then you need to complete 1 silver, 1 gold, and 8 platinum offers. All offers must be completed within 20 days of the first completed offer. Incentives are limited to 1 Incentive of any kind per person and household (persons living at the same residential address) per eligibility period. You and the members of your household must wait 12 months after completing all of the offers required for a Tier 1 Incentive before becoming eligible for another Incentive, and you must wait 24 months after completing all of the offers required for a Tier 2 Incentive before becoming eligible for another Incentive.
Our users have claimed over $3 million in rewards since we started our promotional program a few years ago. We currently award an average of more than $100, 000 in rewards each month!
Please allow 5 days for offers to record on your account. Also, note that we only record offers completed in the last 30 days. We checked your email address in our system and we currently do not have record of your paid participation in any of our sponsored offers from the last 30 days to qualify for a reward.
If you have indeed completed the requisite number of offers, please allow 5 days for your credits to register in your Incentive Status.
We think our program is both fun and, yes, rewarding! We encourage you to register on one of our sites, answer the survey questions and sign up for the fabulous offers and earn your reward.
For additional information, please refer to our terms and conditions and frequently asked questions: http://contact.rewardzoneusa.com/policies/terms
To check your incentive status to see what offers you've completed, please log onto the member’s area here: http://contact.rewardzoneusa.com/Login.aspx?ReturnUrl=%2fincentivestatus.aspx
To unsubscribe from emails, please visit: http://contact.rewardzoneusa.com/unsub and enter your email address.
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