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Revol Wireless / miss leading to make a sale

1 Avon, IN, United States

Called a Revol Wireless local company to find out about thier plans and services particularly about the ptt ( push to talk ) service was told they have that service on the phone I was being told about.. Went to the store purchased two phones and paid the activation fee only to get the phones home to find out they had given me a T mobile customers cell phone number... Called customer service they issued a new number.. then started working on putting the information onto the new phones.. Went to do the ptt couldnt get it to work... called the store back again to get assistance... Store manager who sold the phone s tried to help didnt work so she called another store just to find out thier phones did not carry the ability for ptt usage...I returned thier phones within 3 hours of purchase cause they did not do what I specifically asked that they do which was have ptt service...They would not give me a full refund... Now i'm out 65 dollars for a store manager not knowing what the company she works for services are... Dont bother calling customer care... its more like customer rip off... for thier mistake it cost me... I now know why they dont have credit check nor need a contract... they make thier money riping people off for not knowing what thier company doesnt carry on thier phones... Or atleast the phone they sold me... Beware of revol wireless and store managers who dont know what each phones capabiltys are


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