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1.2 122 Reviews

Revlon Complaints Summary

6 Resolved
116 Unresolved
Our verdict: If considering services from Revlon with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Revlon reviews & complaints 122

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10:19 am EDT
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Revlon mitchum smart solid clinical performance deodorant

I wish I had read some of these complaints before I bought this deodorant! I've used Mitchum for over 20 years -- much preferred the Scented Roll-on, which seems to be unavailable now -- and never had any complaints whatsoever. This new Clinical stick is just awful! It leaves stains on my clothing, and fails before the end of the day, and it crumbles into pieces every time I use it. I WOULD LIKE A REFUND ... and I'd like to know where I can buy the Original Mitchum Roll-on Scented Deodorant.

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5:55 pm EDT
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Revlon liquid foundation: revlon age defying with dna advantage

Recently purchased this. The color and coverage are great! The problem is this has an offensive odor. I've tried several times to use it... I can't anymore. When pumped out onto finger, it has no smell, but as I spread it across my face, there is an awful mildew smell. It's very strong. I've never experienced this with any make up before. I had to purchase a different brand today. Its not the perfect shade or great coverage like my Revlon, but it doesn't smell like mildew.
Have you had other complaints like this about this foundation?

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4:49 am EDT

Revlon commercial selling picture does not match with the product I received at all. possible it was labeled wrong?

Hello Revlon,

In 1 April 2017 I bought this product: http://www.elefant.ro/cosmetice/machiaj/ruj-de-buze/ruj-super-lustrous-nuanta-viivi-kiss-me-coral-incolor-325732-355.html?utm_source=rtbhouse&utm_medium=retargeting&utm_campaign=rtbhouse-retargeting
but I received the product I uploaded a picture with.
There are big differences between them in color, consistency, shine, is anything but coral and "super lustrous".
After struggles and endless words (as if pictures does not do the talking instead) and Customer Care help, because seller didn't considered the lipstick doesn't match, I received my money back and they promised me they will resolve the issue and took the picture out of site. Now I see it back the product which I found very unethical.
Does this pictures
https://www.okazii.ro/ruj-revlon-super-lustrous-nuanta-750-kiss-me-coral-original-a175242882
https://images.okr.ro/serve/auctions.v7/2015/jun/27/467ed94d4b6214a72c640768eede6bfc-6666592-1000_1000.jpg
looks like my picture?!
Can you find out what the problem with this lipstick is?

Thank you,
Anda Iacob

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12:28 pm EDT
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Revlon revlon super lustrous lipstick

Dear revlon,
I love your super lusteous lipstick, and have used it for too many years to count. Not a shopping trip passes that I don't pick-up a couple of tubes of champagne on ice, which i've worn since the color was introduced. I know that over the years i've purchased every color of pearle that you've manufactured. I constantly apply lipstick, as I feel it makes the entire face "light-up," especially the eyes. I even dig the remaining lipstick out of the bottom of the tubes and put it in a jar, and brush on the color, so as not to waste any of the product. I keep one jar at home, one at work, and one in my purse, and never leave home without three to four tubes of different pearle colors in my purse.

However, the past couple of years I have noticed that before my tubes of lipstick are even halfway used, they are breaking. For the past 20 years i've never had this problem, but the past two years something has changed. I don't store or use them any differently than I ever have, but they all break. It's becoming quite frustrating, as i'm running out of little jars to use the balance of the tube. I'm not sure if the formula has changed or what, but this is crazy, as for 18 years I never broke a tube of your lipstick. Invariably when this happens, I end-up with lipstick up my nose or on my chin. 😊 can you please shed some light on this problem for me? I refuse to change brands because I have my favorite colors that you provide, but this is getting expensive and ridiculous.

Thank you,
Susan hammersley
[protected]
9334 fireside circle
Indpls., in. 46250

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2:11 pm EDT
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Revlon nail polish #640 fearless

This colour starts to get dark, almost black streaks on my nails. One coat or two it does the same thing. I bought two of them because I like the colour and use alot of nail polish. But it makes my nails look really bad and I have long nails so it's noticeable. I have used Revlon all my life and this really disappointed me. I also wanted to let you know that this actually happens with this colour. It doesn't start off that way so I don't know if it's heat from when I wash my hands or do dishes etc.

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12:38 am EDT
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Revlon colorstay lip crayon

I wore the lip crayon by Revlon in my favorite shade and it gave me severe blisters on the inside and outside of my lower lip. It is so severe I have been in extreme pain. There are many blisters and it is raw.

I would like this product to be taken off shelves. So others are not harmed. I would like all your products to not cause health issues. And I think I should receive something for my trouble. I am a long time customer. I have always liked Revlon products in the past. I have read about Cancer causing agents in some of your products as well as BHT, and BHC.

Sincerely,

Stacy Hanna
[protected]@gmail.com

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1:49 pm EDT
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Revlon rdvr5304 hair dryer.

Hello. I have had 3 of these dryers and this last one is the worst. I've had it for approx 4 months and started smelling something burning. I really didn't think much of it until I saw where it was coming from...the top of the dryer was melting and smoking. Drops of plastic going into the heating element. Had I not caught this in time there is a good chance that it would have caught fire and possibly burned myself or one of my family. The dryer is kept clean and the filter gets cleaned once a week. So this isn't due to misuse. It is manufacture defect.

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9:42 am EDT

Revlon revlon transforming effects matte top coat #790

Hello customer service rep. I am sorry to complain, as I've never had trouble with any Revlon products before.
I purchased the mate top coat about a week ago. I was so happy to find it, as matte products are trendy now, and sell quickly. When I applied the matte top coat over my polish, it started working fast. However, once it dried, parts of my nails looked chalky, like I had scuffed them. I tried multiple colors with the same results.
OK, I've taken enough time. Please let me know if others have had this problem, and if so, can I do something to fix it? I really, really wanted to do some nail art using this product. Thanks for any help!
Angela Crase

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3:45 am EST

Revlon hair color

I bought a revlon hair color at walmart. It was suppose to be dark brown. I got home put the color on my hair, let it set as directed. I checked it after 15 mins after putting it on. I notice it was turning red, like a deep dark red so I washed it out bout 20 mins being on my hair. I checked the box and bottle to see if it ws the color the box said and it was not the bottle said burgandy. I was so upset. I had to go to work like that. I waited 2 days and put another color on it. Im not sure what happend but it was not right. My name stacey my address is 1508 s 17th street corsicana texas 75110. Thank you

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6:27 am EST

Revlon revlon 1 1/2" barrel curling iron

I received my curling iron from my birthday in January. I have NEVER had a problem with any other Revlon product but this curling iron is useless.
I have thick course straight hair and this iron does not work.
I think it is too light weight.
I also noticed that the on switch is solid when you first push it and within 5 minutes it starts to blink.
I turn it to the highest heat level and it does not seem to ever get hot enough.
I am so disappointed and unfortunately, I have thrown the box and receipt away.

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4:28 pm EST
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Revlon just bitten kissable balm stain

Aloha! I usually dont make complaints or inquires but i have really tried to like the new revlon lip stains in your fat pencil form and other lipsticks/gloss's but the truth is i really am missing the old felt pentip like stain that you had before. Common there is no way the new ones beat this. First of all the felt pen tip was easy and so so percise in out lining the lips! Let along not having to sharpen it and stayed on and last for ever on the lips.
Your new fat pencil ones are horrible! One, you cannot sharpen to a fine tip for outlining and they just are not up to the standards of the old felt tip pen ones. I am 60 years old and your felt tip pen ones where by far my very favorite stain and lip liners ever and then you take em away! Is there any way i can find them? I am a very unhappy customer and wont be buying from you any more as i have 5 newer lip products that i have now wasted money on from revlon in hopes of replacing my fav and its just not happening. Let me know if there is anyways plse if i can find in your backstock my beloved somewhere to purchase my old loves. Mahalo nui loa (Thank you very much) blessings
D

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1:24 pm EST

Revlon charlie white perfume

My husband purchased me a couple of page bottles of white Charlie a few years back for Christmas as I don't seem to find it in the stores any longer. I am 61 and have used Charlie since I wasn't 16 my Father who adopted me gav me my first bottle and I have never used anything else! He has passed now and I still use it in his memory. Anyway the straw can loose from the sprayer and I can't get the purfume out there is close to 1/3. A bottle of a large bottle I can't use. Please help me !

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12:22 pm EDT
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Revlon incorrect color swatches

After searching through many pictures of color swatches, I found a clip-on bang color that I thought would work. I read their return/exchange policy and thought ok, if it doesn't work I can just exchange for another color. So I received the item and it is not even close to the color I thought it would be. I spoke with a representative who said that the color swatches are from the manufacturer and my computer screen could be the culprit. I looked at the image with multiple computers and phones and still their swatch looks nothing like I received.

I then googled 'Revlon Clip-Lok bangs color chart' and found numerous online vendors with the CORRECT pictures. These OTHER vendors had the color swatch that did match what I received, so how can the color swatches used by 'Best Wig Outlet' be from the manufacturer and be so wrong when other people have it so right?

I have tried to speak with a manager about this, and keep getting sent to voice mail and have had no one respond . I have emailed 'Best Wig Outlet' a picture of what I received next to their picture - extremely different colors. I have also sent this information to the BETTER BUSINESS BUREAU. I urge you to do the same if you feel they are selling items incorrectly.

I know it is probably not their intent to sell items incorrectly but they clearly need to take some responsibility for their mistakes. I work for an online retail store and as an online retail store you take on the responsibility of correctly portraying items through pictures and descriptions for your customers. Updating pictures is one of the easiest things to do - I do it all the time for the company I work for.

I just want my money back (I am ok with not getting the shipping back, even though I really should). I should not be held responsible for a restocking fee when they have made the mistake, not me. My company does a restocking fee also, and if we have used the wrong picture or have incorrect information about a product, we always waive this restocking fee.

CONTACT THE BETTER BUSINESS BUREAU !

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revlon color burst
amritsar, US
Aug 24, 2014 1:26 pm EDT

very oily and not long lasting ev
en in rupees 800

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DJG42
, US
Jan 07, 2014 10:59 am EST

While using the Revlon 1875 hair dryer, smoke started to come out of the on/off button, soon followed by flames!
I managed to unplug the device (which was still running), which caused the fire to stop.
It is crazy to see that Revlon can put to market such dangerous appliances!

D
D
DJG42
, US
Jan 02, 2014 9:13 pm EST

While using the Revlon 1875 hair dryer, smoke came out of the on/off button, soon followed by flames!
I managed to unplug the dryer (which was still running), and the fire stopped. How can such products pass safety tests ?!?

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4:15 pm EDT
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Revlon spf

I got a sunburn today evan though I had my foundation on. I then realized that Revlon had quit putting SPF in my foundation. I contacted Revlon and they don't care!

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3:53 pm EDT
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Revlon mitchum smart solid deodrant breaking up

Deodorant fell apart as I was putting it on. Not a good thing..crumbling all over the place. I have no pictures its all in pieces.

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supercala
Northampton, GB
Feb 12, 2012 10:37 am EST

After my 3rd - and yes I question why I bought a 3rd, possibly because I thought having bought the first two together they may have been from a bad batch. However never again will I waste my time and money on this deodorant that breaks up and then has to be thrown away. When I kept it very low the plastic edges hurt the skin.
It does not ‘glide’ on at all.

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1:26 pm EDT
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Revlon electric shock from product

On Thursday, May 6 2010, I went to plug in my hair straightener and turn it on. The straightener was in hand when I went to turn it on and from the bottom of the appliance, a large blue spark came out along with a shiny, soot-like powder and hit my hand. I went to the emergency room as the side of my right hand was burning. The ER staff let me know that I had minor 2nd degree burns to my hand and after an EKG, the rest of my vitals were fine.

I have a copy of the emergency room papers as well as the broken product in my possession.

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12:48 pm EST
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Revlon suddenly doesn't turn on

I got this hair styler as a gift for christmas. I liked it so much and I used it the next weekend to do my hair, and it worked perfectly. Then I used it two more times on the next weekends and it worked right, but last weekend when I plugged it, it didn't turn on; like dead, I tried on four different outlets but got no response and it's until like that, dead. There is no signs of heat. As I don't have the receipt because I got it as a gift, well the store doesn't want to change it for another one. How can i do to return this one and get a new one?
Sincerely yours:
Karina Perez

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7:51 am EST
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Revlon igot this letter with agreement & leter of appoinment plz its fect?

Revlon cosmetics company
Greater london house, hampstead road
London nw1 7qx
E-mail:careers.[protected]@live.com
Tel: +[protected], +[protected]

This mail is coming to you on your success and emergence from other applicants for the same post/job you applied and the following as agreed by the panel that is in authority for this project of revlon cosmetics uk.

attached herewith are your:
1. letter of appointment
2. terms of agreement, which you are to read very well, accept by printing and signing it.

Kindly contact the travel agency if the terms attached are satisfied with you. do not hesitate to indicate your telephone numbers while contacting the traveling agency

The hard copies documents have been sent to the sta travels agency for the preparation of your visas and work permit the same will be sent to you through courier service after all formalities have been accomplished with the sta travels agency.

upon your arrival to london, your credentials will be compared and screened and also you will undergo job and company elaboration workshop for two weeks for:
1. job profile
2. job specification and orientation
3. company profile
4. seal of contract

You are advised to sign and send the appointment documents as an attachment to sta travels agency through the email below and contact phone number because:

* we have agreement with the sta travels agency to assist all our employees especially so that it will be easier for them. so that there will be no need of transferring of documents illegally by the company or the employee.

Scan and send the soft copies of appointment letters and the signed agreement letter to:

Sta travels agency
9 st marys place, newcastle-upon-tyne
Tyne and wear, ne1 7pg
E-mail: sta.travels.[protected]@live.com
Contact person: mr fabian harcourt.
Tel:+[protected], +[protected]
Designation: head of visa/permit operation

Note: as written in the terms of agreement, every employee is to get the traveling documents and incur the expense personally. the company will reimburse all the expenses and also make additional payment of gbp 6000 (great britain pounds) to the employee as imposed by law for damages.

This is because the expense should be incurred by the company but due to the past experience we encountered by procuring visa for unserious employees, we then agreed that every employee should incur the expense of getting the visa and the work permit directly from london through the sta travels and apply for reimbursement with the following:

1. letter for reimbursement addressed to the chief accountant.
2. scanned copy of payment receipts
3. application for payment of damages incurred during the process of procurement of visas.
4. approval letter from the immigration agent here in london
5. letter for the 75% advance salary of the first month
6. account information where the reimbursement will be paid.

Once again, congratulations as we look forward in seeing you achieve your career goals with revlon cosmetics uk.

Thanks and have a nice day.

Regards,
Mr allen wright
Head of revlon cosmetics
Recruitment department
Tel: +[protected], +[protected]
E-mail:careers.[protected]@live.com

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Update by shree1966
Nov 29, 2009 8:08 am EST

hi i tring to call that no . but all phone no got same message this number has been tarminetted

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3:04 pm EDT
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Revlon cord exploded off while in use

I was straitening my hair with a Revlon flat iron when the cord exploded off where it attatches to the straitener. All of a sudden I heard a loud "POP" noise and saw a fireball next to my head. I dropped the straitener and put my head under running water immediately. My hair did not completely burn off my head, but I now have a large spot where my hair is much shorter than everywhere else. I used to have hair that was all one length--not layered. I have blonde hair that is about 5 inches below my shoulders and it grows very slowly, it is going to take me a long time to get it back to normal. The straitener was not old, damaged or beat up in any way. It must have been something defective. I cannot believe this happened I just don't know how to get ahold of Revlon and find someone that takes care of these kinds of problems. I wonder if this has happened to someone else with this style of straitener, (Revlon "Stylix"), and hopefully get this product checked so this does not happen to someone else.

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6:42 am EDT
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Revlon sick of spending 100s of $ on gluggy nailpolish!

I am sick of spending hundreds of dollars on your nailpolish at $20 or more each! & after 2 uses it goes gluggy and you can't even use it anymore. I'm wasting my money on your "BRAND". I've bought better nailpolish @ THE TWO DOLLAR SHOP! I've switched to a better brand with all my cosmetics now too because your makeup is no good either! Maybe I should tell my story to the media.

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CRZ
St. Ignatius, US
Oct 02, 2009 6:03 pm EDT

I am very dissatisfied with the Nail Enamel / Vernis 415 Totally Toffee.

It applied globby and made my nails softer. Also the nail polish came off when I took a bath.

Is there anything you can do for me concerning this matter.

Thank You very much.
Sincerely;

Caroline Zuelke

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