Reverse mortgage / Unethical practices
This company gave my dad a reverse mortage. He died Jan 14. I called them. I called them again. I got a probate attorney who sent them three certified letters asking for details of the loan, payback amount etc. Today, 7 days before the 6 month anniversary of his death, they call me and tell me I am in default, and must pay the balance in 7 days...BUT they can't tell me the balance until I fax them 6 documents. She says a lot of legalese, details a lot of hoops I need to jump through. Then she calls me back and says she "forgot one detail - don't be alarmed by the foreclosure letter I have to send you, just disregard it." So - they ignored my requests for information (sent with certifed death cert, copy of will, etc), the probate attorneys THREE certified letters, but imply I haven't tried to contact them? This is how these people make their money. They come in after someone has died, they wait til the end of the "grace period", use a lot of legal words and throw in foreclosure, and I bet a lot of older people or stressed out people just cave and sign the house over. Not me! I have an attorney and I'll fight them to the last on this. DO NOT GO WITH THIS COMPANY UNLESS YOU WANT TO CAUSE YOUR CHILDREN A LOT OF PAIN AFTER YOUR DEATH!