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CB Internet and Software ReUnion.com Misrepresentation, unethical customer service
ReUnion.com

ReUnion.com review: Misrepresentation, unethical customer service 76

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12:00 am EDT
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I have been led to believe I could obtain a full email address from this reunion.com after I pay the 3 year fee of $120. I am an insurance investigator and am well versed in databases. I thought I had found a good one. Instead, Earl advises me the "people finder" database is a separate company and the extra fees are not his concern. Earl advises my $120 is a fare price to tell me more information is available for an additional charge.

There are many rip off companies like this on the web. I was also led to believe my card would be charged $3 a month instead of the full $120. The "agreement" that says the fee is non-refundable has a window field of 3-4 lines and fails the legal contract prerequisites.

Thank goodness for American Express. If I don't get a refund, I will dedicate $4 an hour times 30 hours =$120, to spread the word for scam artists and frauds like reunion.com

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Good businesses get good customers, look what your getting

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76 comments
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Alvan Sweet/Al
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Nov 20, 2008 3:24 pm EST

I agree completely. I would sincerely do whatever I am capable of in putting some corrective measures before this company, Reunion.com!. The proper authorities should be notified. Have you any suggestions?

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Alvan Sweet/Al
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Nov 20, 2008 3:16 pm EST

Reunion.com has "invaded my privacy' on multiple occasions. and has never returned my repeated calls for them to cease and desist from any further use of my name and my contact list. The use was never authorized nor requested, and despite the indications they would return my e-mail messages in 24 hours it has never happenned. I have also asked that they remove and purge my e-mail addresses and name fron their files and the assurances that they would do it, I continue to get e-mails. I have spoken to Latoya.Earl, Monica(Supervisor) and Gerado (Director) with nothing but lip service!

BEWARE of giving this company any information whatsoever since their intent is to solicit others to join suggesting that they were recommended by me!

If anyone has spoken with the Attorney General or a reputable authorized authority to lodge a complaint, I would appreciate any information you might offer me.

This is a "BAD, BAD, BAD compnay!. Let the user beware!

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Catherine
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Jun 06, 2016 4:25 am EDT

I have had a similar experience with Ecademy. They have sent out 'Request to connect with ...' emails to all of my private email contacts - without my permission - and claim that it is my fault if I am not happy with this, as it's because I did not 'bother' to read their terms and conditions.

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Denny Cummins
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Oct 28, 2008 10:51 am EDT

Reunion.com has charged my visa $36 after I cancelled my subscription Confirmation for cancellation # [protected] Please return my money and stop sending your spam emails. Thanks Denny Cummins.

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Never Signed up for Reunion.co
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Oct 25, 2008 11:28 pm EDT

Reunion.com is a scam. I never signed up for this site as well as some of the other sites like linked in and spoke. They have info but I never signed up for this reunion site nor the others. How do you get your info removed. It is impossible. It is frustrating and needless to say, I hate the SOBs for having a way to do this without it being officially me signing up for the services.

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tan
, IN
Oct 18, 2008 11:57 pm EDT

I am more worried about the information that this site has about me from seemingly private sources ... my name, my correct age, my cities of residence since 1983, links with family members. I think they have social security numbers, probably purchased from some financial institution with which we have done business.

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nana pierce
Vidor, US
Oct 15, 2008 11:55 am EDT

I also chose the $5 dollar a month and thought it wold come out like that and tried to contact them to stop the thing and they say NO REFUND and so I went to the thing and said DO NOT AUTOMATICALLY update me so I am STUCK with a $60 dolalr payment that I am getting absolutely nothing from They are a rip off

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David Briggs
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Sep 16, 2008 6:12 pm EDT

I agree completely. Here's what I did...
1.) Filed a complaint with the Better Business Bureau...http://us.bbb.org/WWWRoot/SitePage.aspx?site=113&id=6cda12e2-5967-437f-876e-bd452a591b91
2.) Filed a complaint with the Federal Trade Commission
3.) Notified the Santa Monica, Ca City Attorney...attorney@smgov.net
4.) Filed a complaint with Internet Crimes..http://www.ic3.gov/default.aspx

The Better Business Bureau rates Reunion.com as a "D". Next to the worst rating they can give. If everyone takes the steps I did, we'll get the scammers put out of business.

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Cheryl
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Sep 12, 2008 1:55 pm EDT

I chose the one year membership because the ad stated it was only $5/month. Never did it state that I would be charged $5/month for all twelve months ALL AT ONCE! I got charged $60. I called that same day, and they said they wouldn't issue a full refund - they could only give me a partial refund. They charged me for only one month, rather than the entire year, and would process a refund for the rest. They also said it would take 7-10 usiness days for it to be credited back to my account. This was on Aug 31, 2008; it is now Sept. 12th, 2008. Not counting Aug. 31st, and not counting the weekends, it has been EXACTLY 10 business days. I called them up again, just now, and of course, no resolve. They want me to contact my credit card company and speak with them; if they say they haven't received their request, then I have to call reunion.com back and THEN they'll submit it manually on Monday. So now I have to wait until MONDAY... I need my money back NOW.

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Garrett Allen Phelps
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Jun 06, 2016 4:24 am EDT

Yes, I too was a fool. They let me believe they had an address for a friend from my past. I also thought it was going to be only $5.00. But of course, it was $60. And they never found my friend.

Total ripoff.

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beedee
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Jun 06, 2016 4:25 am EDT

I agree that reunion.com are a bunch of ###! They see that a person is looking for another person and after a while they take things from Public Record and place that person on the website as if he/she did it him/herself. This is what reunion did to me. I was the one looking for an ex-boyfriend for about a year on the website. He suddenly appreared about two months ago. Natrually, I shoot a message to his reunion.com address. I haven't heard from him. Then two days ago I went to the help section and saw that they take info from Public Record! That's horrible not only for the person who is looking for somebody, but for the person whose information was placed on the website without his /or her permission! It gave me false hope. I can not trust the website anymore.

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Tina
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Jun 06, 2016 4:25 am EDT

don't need to explain how I feel about a website that digs into your personal email to contact everyone that you've ever been in touch with: your boss, your friends, people that you are trying to get into business with. I've never had to face such embarassment in my life. This website should be sued. This is invasion of privacy and if there is a legal system in this country, I don't see how these people can get away with such scam. Not only do they contact everyone you know, but if the person does not accept to be contacted by you, they bombard them with reminders. If anyone is interested, especially a lawyer, I would like to get in touch and do something about this. These companies are ruining our lives, and believe me, they're making money out of it.

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Tina
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Jun 06, 2016 4:25 am EDT

I don't need to explain how I feel about a website that digs into your personal email to contact everyone that you've ever been in touch with: your boss, your friends, people that you are trying to get into business with. I've never had to face such embarassment in my life. This website should be sued. This is invasion of privacy and if there is a legal system in this country, I don't see how these people can get away with such scam. Not only do they contact everyone you know, but if the person does not accept to be contacted by you, they bombard them with reminders. If anyone is interested, especially a lawyer, I would like to get in touch and do something about this. These companies are ruining our lives, and believe me, they're making money out of it.

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BOB
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Aug 18, 2008 9:38 am EDT

I give it about 20 more years and America can no longer complain about any race because we will all be mixed races. Unless you live on some barn in the country, you need to take a look and see that all races are blending and marrying outside of their race. I think that it is amazing that races are mixing and this is what is going to make America unite once and for all.

UNITED WE STAND

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Amber Green
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Aug 18, 2008 9:33 am EDT

Also Richard, since we all come from so many other places. What is the American way?
What are American customs, what religion are Americans supposed to be? Let us know how you seem to figure that we are all going to come here and be one faith, act one specific way, leave traditions behind. American's have no customs or traditions, so what do we celebrate, Independence Day and Halloween come on ###. How about you return to your original country, the country that birthed your ancestors and trace it all the way back to England, Spain, Africa, Korea or wherever they come from. You return to your country and give American Indians and Mexicans back their original lands. Neither one of them had to cross any water to come over here. So, now that we understand that you are an Immigrant yourself. How about you hop on the next boat out of here.

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Amber Green
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Aug 18, 2008 9:24 am EDT

You are ###ed (Richard Lines)!
Your note does not make any sense.
First of all, the people that you are calling on the phone for customer service are probably outsourced and working from another country. Also unless you are an American Indian you have no rights to claim that America is your country. The so called "Founders" killed the original land owners and rightful citizens of this country "Indians". Lets not forget that, re-read your history books. So, everyone else that is here came from somewhere else.
Let's not forget how Indians were cheated out of their land and placed on Reservations.
So, now that we have that cleared up. The Reunion.com site sucks, I also dislike their site, they are a rip-off.
Stay away from them and join the (Reunion.com close this site) online poll.

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John Custer
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Jun 06, 2016 4:25 am EDT

Reunion.com creates problems by spaming into networks that you have that are intended to be private. They really created a problem for me -- there so called 2 week delay in deleting is bogus.

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Richard Lines
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Jul 21, 2008 9:34 am EDT

And, besides again... The Red Cross should hit them up for each and every dollar they claim their giving. What, such a fraud company and business... and, on the lighter side, those of you reading my blog and thinking...jezzz, he typed enough... I type 70wpm and it was nothing to me to type this lengthy blog/posting.

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Richard Lines
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Jul 21, 2008 9:30 am EDT

It is so sad to see online businesses take advantage of people trying to simply meet new people. I was quite suspicious when, immediately after signing up for the free account, I began receiving notices in my email about someone having viewed my profile. So, I clicked on it to check it out, and it takes you to a page at reunion.com whereby they want your credit card number and if you'll read the print below the fields, (I've copied it here next: *One payment of $60 for 1 year or $36 for 3 months. It is non-refundable. If you cancel, you'll enjoy premium benefits until the end of your then-current subscription term; your subscription will not be renewed after that term expires. $1 of each credit card charge goes to the Red Cross and is reflected as a separate charge on your statement.), you should certainly become aware that this offer/company is a total FRAUD and misrepresented. As I would hope many of you do, is to take heed and not give ANYONE, nor ANY business that you haven't checked by a search on the Internet as being a fraud, and DON'T give out your credit card number! Especially if you can't get a live person from customer service on the phone. (And, even then you should beware, making sure it is an established, reputable business) If you're trying to get their emails to stop coming, simply catagorize the next email you get from them as SPAM with your email program, use a filter setup within Outlook or Outlook Express, and that should allow you to at least stop having to see their name in your received emails. God Bless Us America. And, for all those foreigners that are coming to America and taking advantage of our American benefits and courtesies, I WISH WE COULD HAVE EVER ONE OF YOU DEPORTED BACK TO YOUR OWN COUNTRY! Our government has made a terrible mistake allowing just anyone from other countries to migrate into our Country. I know we were founded and created from immigrants, but, after 200years, and the fact we are now an established AMERICA, it is time to close the doors to immigration. (Only by strict guidelines, and only if the immigrant agrees to adopt the American ways, leaving their foreign religion and customs BEHIND) IF YOU COME HERE, YOU BECOME AMERICAN, and believe our faith and fact... it's on our money... IN GOD WE TRUST ! Amen

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brandon cross
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Jun 06, 2016 4:25 am EDT

hey, i sucribed for one months worth of this website and i have been charged 4 times, and on top of it two days later it wont let me sign in and it says i have to resucribe and now im 200 dollars - in the bank i have no money and i want a refund you must have a bunch of dumb ### running this site.i want a refund asap im very pissed off.icant afford this its very inconvieint

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Dave Mckinney
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Jun 15, 2008 8:52 pm EDT

This is a fraudulant company. they have my information stored in their systems (including my age and the places i used to live for the last 5 years) in their system WITHOUT my consent. huge privacy violation. what if i am a witness that need to be protected ?

this is a fraud company. DONT give any money to them. btw, i never contacted them, they never contacted me, i never paid for any of their "SERVICES". they probably should start pimping their wives and mothers (since they dont care about privacy). who knows they probably do. looks like that the founder started the company after meeting his wife at a reunion. cant tell how many other guys his wife "served" before him at that drunken party!

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Jane
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May 14, 2008 8:52 pm EDT

People who've received spam from reunion.com should forward the email to the FTC at spam@uce.gov

http://www.ftc.gov/opa/2004/07/newspamemail.shtm

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GL Strickland
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Mar 23, 2008 2:02 am EDT

Who are these people claiming a $5.00 a month fee then taking a year $60. on the credit card and declaring suddenly it is non refundable. They have not heard the end..

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ds
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Mar 18, 2008 4:33 pm EDT

I am very pissed about this site and they won't stop sending me emails and I'm not who they think I am. I want to get rid of them off my email page and I can't as yet. Suggestions. I let yahoo and FCC know.

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Another angry victim
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Jan 15, 2008 9:20 pm EST

I also found my profile on the reunion page although I've never registered myself. My name is very unique and they seem to have the correct information for my birthday and location of residence. It's utmost infringement of privacy and I am very upset and angry. I asked them to remove my profile but I don't trust them. How should we resolve this illegal identity-privacy-theft company?

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Another reunion.com victim
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Jun 06, 2016 4:25 am EDT

Reunion obtained my personal information from somewhere and is using it without my permission. This is plain unethical. Shame on this slimy serpent named Cornell McGee. I think people should boycott reunion.com. I think that the tech community should ostracize reunion.com. The community leaders should help us get together and file a lawsuit against them in an organized way. We should also find out who sold our information to reunion.com without our permission. Shame on them too.

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Another reunion.com victim
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Jan 15, 2008 10:55 am EST

Reunion obtained my personal information from somewhere and is using it without my permission. This is plain unethical. Shame on this slimy serpent named Cornell McGee. I think people should boycott reunion.com. I think that the tech community should ostracize reunion.com. The community leaders should help us get together and file a lawsuit against them in an organized way. We should also find out who sold our information to reunion.com without our permission. Shame on them too.

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Kelbro
Mechanicsville, US
Jan 09, 2008 7:08 am EST

I agree. They charged me a random fee to renew my yearly contract when I had told them I did NOT want to renew. That was last year. Jan 1st I looked at my acct. and there it was. A charge to renew.. I have been fighting them on it since then! Im going to report them to the Better Business Bureu as soon as I get all this handled!
BTW: Try calling the customer service #.. What a JOKE!

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My Name
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Jan 07, 2008 6:21 pm EST

Reunion.com is using my name without my consent. I am the only person with this name. If they do not remove the account, I am taking legal action.

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Samantha M.
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Jan 04, 2008 10:17 am EST

Anyone know how to have your information removed from reunion.com?

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Smiguel Mandee
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Dec 26, 2007 1:47 pm EST

This site is a fraud. I have never signed up for their service but I found my name listed. Some of the information they listed along my name is not even accurate. Selling personal information with out ones consent must be illegal. Seems that they collect names and emails from other sites and make money out of it. Total Scam!

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Best Buy same scam
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Jun 06, 2016 4:24 am EDT

I purchased over two thousand dollars in electronic equipment from Best Buy. They shipped all but one item that I was forced to buy at APPLE and canceled the order for that item only to have Best Buy ship the item two weeks later and according to the US Postal Service was lost in shipping. I paid off my entire account with the exception of that one item for $280. I informed Best Buy of the lost item and the fact I canceled the order. A year later (today) after countless letters to them Best Buy still is charging me with interest for their screw up. I told them I was not paying and it is time we went to court.

HSBC (Best Buy) says after I closed my account that their decision is final and "have closed my file" but continue to charge me. I wrote all three major credit reporting agencies the BBB and consumer protection.

It will be a cold day in hell before HSBC and best buy get a dime out of me for their screw up.

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YL
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Jun 06, 2016 4:25 am EDT

Don't waste your money at Reunion.com. They sent me an email with an old friends name in the subject line, well I wanted to get in touch and joined the 7 days for $14.00.
My friend was no where to be found anywhere on Reunion.com. I thought I just blew $14.00 for nothing, that was until a week later they charged me $14.00 again and every month after! I tried calling them, they refused to help, told me I should have read the fine print. I have had to cancel my credit card for the payments to stop! So read the fine print first!

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RM
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Jun 06, 2016 4:25 am EDT

Reunion.com claims that they allow no refunds! But they don't tell you that until it's too late. They make it as hard as possible to contact them. I signed up by mistake thinking this was another website. I realized my mistake in minutes and tried to cancel the order and get my profile deleted. It will not let me delete my profile - it says I must CALL them to get it deleted. They also charged me and have not responded to my emails - which were sent both directly and through their website contact form.

Thanks for the warning about not importing your contacts to them - what a nightmare.

I gave them time to respond but they have not responded to me. My card has been charged - and no word from them whatsoever.

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Celia D. Johnson
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Jun 06, 2016 4:24 am EDT

Have been charged $36.00 in spite of having canceled lats year. This has led my bank account to becoming over-drawn with daily fees I cannot pay.

Can they be made to pay these over-draft fees as well as returning my $36.00 ? I live on a small fixed income and this is actually pretty serious to me.

Thanks

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pol
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Jun 06, 2016 4:24 am EDT

Happened to me once to

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