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Retail Services / Showing payment as received late and adding late fees!

IL, United States
It would seem that Retail Services makes a point of noting payments as arriving late so that they can charge a late fee. I have no problems with any other company when sending payment but have had numerous problems with Retail Services. They recommend sending payments 11 days before due which I find ridiculous, the postal service is not that slow. Someone should look into this company and I would suggest canceling any credit cards that are handled by them.

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