residential customer / 2 appointments made ,no show by Peco
I always pay my bills on time. This months bill was estimated, so they say. I called and shceduled for them to come out and check the gas meter for Saturday 3/29/2008 between 7am and 12 Pm. They never showed. Spoke with manager Sharon Hampton, she rescheduled for Thursday 5/3/2008 after 5 pm. I took the evening off from work for that day. On tuesday 4/1/2008 I called Sharon to confirm for thursday. She said it was all set. On Thursday, Laskeetia from Peco called me to set up appointment. I said I have one for today after 5pm. She said no way, it was never authorized. Who do they think they are to manipulate my life like this. I am a good customer and I pay my bills. Now I still have a broken meter and no appointment and I am the one who is inconvenienced. What do I do?