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Reservation Services International

Reservation Services International review: Stay away from RSI 1

L
Author of the review
7:19 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

I bought a vacation package with Reservation Services International and when I call to change the date that take out my payment to make it easier for me take refuse. I even called them earlier enough thinking they could arrange this, they refuse and were very nasty to me and wanted to charge me a late fee also tried to intimidate me regard this matter which I felt was not good customer service. I could see if I want to cancel, all I wanted to do was just change the payment date and nothing else.

RSI does not treat their clients with dignity, you’re treated like you’re someone off the street and they don’t owe you anything, even though you’re working hard to pay for a package you have bought that helps keep the employees employed.. Stay away from RSI.

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Wylette
, US
Oct 06, 2015 11:00 am EDT

I understand that RSI have taken over Tripzilla. We paid Tripzilla in full for life. Now RSI wants a yearly fee. By reading these complaints I think that we will be wiser with our money. No more money out of OUR pockets!