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Reservation Reward / Unauthorized charges

1 United States
Contact information:

I made a purchase of computer equipment from in November 2005 and apparently checked a line offering a $15 discount. I never claimed the discount but did not realize that checking this line triggered a membership in Reservation Rewards. The Company proceeded to charge my credit card $9 monthly until we discovered the charge on 10/25/08.

After calling the credit card company, we obtained a customer service number to contact Reservation Rewards (RR) and called. They provided a verbal history of when the membership was initiated and how much had been charged. They also acknowledged that I had never cashed in any of the benefits RR offers including the initial credit on my purchase.

The customer service person at RR offered no resistance to my request for a total refund which I cannot yet confirm receiving.


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