Represent
reviews and complaints

from Represent.

I recently purchased a shirt from Hope Solo's campaign on Represent.com. I was drawn to the design and thought it would be a great addition to my wardrobe. However, when the shirt arrived, I was extremely disappointed. The printed design looked nothing like the picture they used to advertise it. The shading was almost non-existent, the eyes were squinty and barely colored, and the lines drawn under her mouth made it look like she had a soul patch.

To make matters worse, a friend of mine also purchased the same shirt and had the same issues with the quality. It wasn't just a one-off printing error. It was false advertising using a picture that wasn't the real shirt.

On top of that, shipping took forever and the shirt was super thin. I could tell that it would probably tear after minimal use. It was okay to sleep in, but not good for everyday use.

I contacted customer service to express my disappointment and was told that "the mock-up on the website is the actual design used by the printer, unfortunately, the print can never be 100% the same as the displayed picture." While they did offer me the option to return the shirt, I would have to pay for the cost of return shipping.

Overall, I am extremely disappointed with my purchase from Represent.com. I will never be ordering from them again and I urge everyone else to stay away. The quality of the product was poor, the shipping was slow, and the customer service was lacking. Save your money and shop elsewhere.

So, I ordered a T-shirt from Represent and it came in the wrong color. I was pretty mad about it, but it turns out it was actually a stock error and not their fault. I didn't even notice the email they sent me about it, but when I contacted customer support, they were super helpful. Michaela, the Customer Experience Manager, was lightning fast with her responses and went above and beyond to make sure I was happy.

Even after everything was sorted out, they let me keep the wrong-colored shirt and said they would send me the right one. I felt bad for complaining in the first place because the customer support was so good. I really hope this review makes up for any trouble I caused and I wish Michaela and the rest of the company all the best.

Honestly, Represent might just be the best company for merchandise that I've ever come across. They really care about their customers and go out of their way to make things right. If you're looking for some cool merch, you should definitely support them. Thanks again, Scott.

I gotta say, I've been a big fan of Represent for a while now. I mean, I've ordered every single shirt that Jared Padalecki has done for #AKF, and let me tell you, they're all top-notch quality. I've even had some of these shirts for over two years now, and they still look just as good as the day I got them. And trust me, I wear these shirts all the time.

Now, I know some people might complain about the shipping times, but honestly, it's not that big of a deal. I mean, it all depends on the campaign and how long it runs for, you know? But the folks at Represent are always super helpful and keep you updated every step of the way. They'll shoot you an email as soon as your order is printed, packaged, and shipped, and they'll even send you a tracking number so you can keep tabs on your package.

And let me tell you, I've ordered shirts for other people too, and I've never had any issues with them not getting their shirts or not being happy with the quality. It's all good stuff, man.

But what I really love about Represent is how they work with all the Supernatural cast to raise money for #AKF and other causes. It's just really cool to see all these awesome people coming together to do some good in the world, you know? And the shirts are always exactly what I ordered, every time. The right size, the right color, everything. I just got confirmation that Mark Sheppard's shirt has shipped, and even though I've never ordered one from him before, I'm sure it's gonna be great.

So yeah, Represent is the real deal, folks. Keep up the great work!

I gotta say, my experience with Represent.com was pretty smooth overall. I ordered from one of their Campaigns and it took about 30 days from the time I placed my order to when I finally got my hands on the product. It's worth noting that the length of the Campaign can affect the order process, so keep that in mind.

Once I created my order, I got a receipt and a link to track the progress of my purchase. It was pretty cool to see when the goal was met, when the product was being printed, and when it finally shipped out to me.

If you're thinking about ordering from one of their Campaigns, I say go for it. The products are unique and limited-edition, and the quality is top-notch. I was really impressed with how durable my purchase was.

But here's the real kicker: Represent.com also lets you create your own Campaign products! It's super easy, too. Just follow these three steps:

1. Customize: Use their simple designer to customize your T-shirts (or other products) and set up your campaign for free.

2. Share: Share your campaign with your community, supporters, or fans and start selling right away.

3. Reach your goal: Once you hit your sales goal, Represent.com will fulfill all your orders and pass the profits straight to you or your charity.

Overall, I'd definitely recommend Represent.com. Whether you're looking to buy or create your own Campaign products, they've got you covered.

I gotta say, I'm pretty bummed out by Represent right now. I've ordered from them three times and only got one of my orders. They're saying the other two got lost in the mail, but I'm not so sure. Seems like this happens a lot based on other reviews I've read.

My most recent order was for a signed jersey from CMM. The tracking never updated for two whole weeks (same thing happened with the basketball I ordered), and when my partner reached out to them, they gave us different information than what I got in my emails. Speaking of which, they didn't even get my name right in any of their responses.

I did end up getting a refund, but all I got from them was a "sorry for the inconvenience" and a $15 voucher. After the terrible customer service and losing two of my items, there's no way I'm buying from them again. I'm super disappointed and honestly don't even think they sent out my item in the first place. They're so quick to say things are lost and then they won't even send a replacement because of the "nature of the item."

I mean, come on. If this is for charity, you'd think they'd be a little more on top of things. Thanks for nothing, Represent.

I recently ordered a couple of shirts from Flamingo's FlimFlam merch on Represent.com. I was pretty excited to get them, but unfortunately, things didn't go as planned. The shirts were supposed to ship on May 18th, but I received an email saying that they were delayed in shipping. I was a bit disappointed, but I figured that these things happen, so I waited patiently.

Finally, my son's shirt arrived within a week or so. I was excited to see how it looked, but unfortunately, it was a bit of a letdown. The shirt was supposed to be white and blue split dye, but instead, it was blue and faded blue split dye. I understand that it can be difficult to keep colors pure with tie dye and split dye, but come on, they made Flamingo a correct split dye tee! Half blue and half white! I was pretty disappointed with the quality of the shirt, to be honest.

But that wasn't the end of my troubles. It's now June 8th, and I still haven't received my shirt. I can only assume that it hasn't even shipped yet, seeing as how I haven't received a shipping confirmation. I sent an email to customer support on June 4th, and I promptly received a trouble ticket number and the assurance that I would have a reply in 2 days. But it's now June 8th, and I haven't received a single email from Represent.com... well, except for the prompt email with another trouble ticket for the email I just sent. I'm pretty frustrated at this point.

Overall, I wouldn't recommend Represent.com to anyone. It's just not worth the gamble of either not getting your item, getting a subpar item, or having no issues. I understand that things can go wrong, but the lack of communication and poor quality of the shirt really left a bad taste in my mouth.

I've been a customer of Represent for four times now, and I must say that my experience with them has been getting worse every time. I always order the same tank top, but the quality of the shirt has been deteriorating. The fabric is paper-thin, and the quality is extremely bad. I have never filed a complaint anywhere before, but I feel like I have to share my experience with Represent.

The prices of their products are through the roof, but I always feel like it's well worth it because it's for a great cause. However, that doesn't mean that they should screw over their customers. The shipping has been late every single time, and it's frustrating. Just this last time, my order was a month late, and I have emailed them 5-6 times. Unfortunately, they were of no help, and they didn't seem to care about my concerns.

After receiving the last terribly made tank top, I have emailed them twice seeking a refund and pleading with them to fix the quality of their products. I hope that in the future, I can order from them again, but they have ignored every attempt. The black top that I received is so transparent that you can see through it even when both sides are still together. I spent $30 on this, and it looks like it will shred if I wash it. I'd be lucky for it to make it through three washes.

Before I received my order, I saw countless people posting complaints in the groups that I'm in who have purchased different style shirts from this campaign. I stood up for Represent, thinking that they couldn't be that bad, but I was wrong. I am so disappointed, and I can't even return the shirt for a refund because they won't respond to me.

In conclusion, I wouldn't recommend Represent to anyone. The quality of their products is terrible, and their customer service is non-existent. It's a shame because they support a great cause, but they need to improve their products and services if they want to keep their customers.

I ordered a super cool sweater with a flamingo print from Represent on November 18, 2019. I was so excited to wear it and show it off to all my friends! I paid $45 for it, which I thought was a pretty good deal. I got an email from Represent saying that my order would be shipped on December 10th and I could expect it to arrive by December 16th. I was counting down the days!

But then, December 16th came and went, and I still hadn't received my sweater. I was getting worried, so I decided to send an email to Represent to see what was going on. Two days later, a guy named Archie got back to me. He said that he was sorry I hadn't received my order yet, and that he had looked into the status of my shipment. But he couldn't find any information about it! He said that my package might be lost, and that he was really sorry for the inconvenience.

Archie offered me two options: I could get store credit to use for a future purchase, or I could get a full refund. I was pretty disappointed that I wouldn't be able to get a replacement sweater, but I decided to go with the refund. I confirmed with Archie that I hadn't received the package yet, and that I wanted the refund. He apologized again and said that he was really sorry for the whole situation.

But then, things got even worse. I never heard back from Represent about the refund. I decided to check the USPS website with the tracking number they had given me, and I found out that my order had been cancelled by them on December 20th! I couldn't believe it. They didn't even give me an explanation for why they cancelled it.

I'm really disappointed with Represent and their lack of customer service. They ruined a Christmas gift for my daughter, and I'm never going to order from them again. Buyers beware!

I gotta say, I ordered Sofia Vergara's No Pain No Cake tank top from Represent.com back in November 2016 and I'm not too happy with the service. I'm based in Hong Kong and the scheduled shipping date was December 1, 2016. But guess what? It's now February 2017 and I still haven't received my order.

I reached out to their customer service on December 22, 2016 and they told me that international orders take 3-8 weeks to arrive. Fair enough, I thought. But when I called UPS, they said they delivered my parcel to USPS on December 6, 2016. When I called USPS, they said they weren't sure if they mailed it out or not because there was no tracking. What kind of service is that? I even went to my local post office in Hong Kong and they said the parcel never arrived.

So I waited the 8 weeks they promised on their website and in their email. But when I reached out to them again on January 23, 2017, they still didn't call me back even though I gave them my phone number. I even offered to have them call me via WhatsApp call, but no one bothered to call.

The customer service guy did offer to re-ship my order, but still without tracking. I'm starting to think that's just their excuse so they can say the parcel went missing and I'll never receive it.

I really want that tank top, but this issue is still pending. I'm not sure if they'll ever give me a satisfying answer. If any of you know their phone number, please let me know. Thanks!

I recently made a purchase from Represent, ordering a T-shirt on August 21st. The shirt was supposed to be printed after the campaign ended on August 31st and shipped on September 15th. However, I was informed of a delay on September 20th, five days after it should have shipped and well after the printing should have begun.

The shirt was eventually printed on September 21st and shipped on September 23rd, eight days after it was supposed to ship. It was clear that Represent was not prepared for the high volume of orders they received for this shirt, as they admitted in their email regarding the delay. Unfortunately, they did not do enough to prevent this from causing delays for their customers.

It is unclear why Represent did not realize sooner that printing so many T-shirts from August 31st onwards and having them all ready for shipping on September 15th was impossible. If they had managed the situation better, they could have started printing earlier to minimize delays.

Represent should have informed customers of the delay earlier than five days past the planned shipping date. However, their emails were friendly and informative, which helped to ease my frustration with the delays.

I appreciated that Represent provided free order tracking and even sent me an update when my item was transferred to my local postal service. While I have not yet received my item, it is now in the mail in the UK, so any further delays are not Represent's fault.

Overall, I would recommend Represent, but with reservations about their printing and delivery punctuality. If you need an item quickly, it may be best to choose another site.

I just got my hands on a "Family Will Always Have Your Back" hoodie from Represent, which was part of a campaign by Jared Padalecki and Jensen Ackles. Unfortunately, the first hoodie I received was misprinted. I was pretty bummed out about it, so I decided to email the company and ask for a replacement. They finally sent me a new one, but to my dismay, it was also misprinted. I'm pretty upset about this whole ordeal. Not only did I have to pay extra for shipping on both hoodies (the first one was ?11 and the second one was ?15), but I also received two misprinted items. The prices on this website are also pretty steep, which is a bummer. I've been trying to get in touch with their customer service team, but their email responses are taking forever. Honestly, I'm not impressed with this company at all. I don't think I'll be ordering from them again in the future. I really hope that Jared and Jensen choose a different company for their next campaign, because Represent is just terrible.

So, me and my friend ordered some shirts from Represent and let me tell you, it was a long wait for them to arrive. And when they finally did, we were pretty disappointed with the quality. The shirts looked alright, but the craftsmanship was definitely lacking. We both ordered the same size, but they were slightly different, especially in the sleeve area. And get this, one of the shirts had a wrist-part that was way smaller than the other. I mean, I could barely fit my hand through it! The stitching was all over the place too, making it a really uncomfortable fit.

We wanted to let the owners know about the poor quality, but when we went to their website, we couldn't find any rating system at all. That seemed pretty shady to us, so we decided to write a review here instead.

Now, don't get me wrong, I'm a big fan of JonTron, but the "Sensual Jazz" shirts were a letdown. It's a shame, really. We were really looking forward to wearing them, but now we're not even sure if we want to keep them.

I gotta say, I'm only ordering from Represent because of Jared's Always Keep Fighting Campaign. The first two shirts I got came on time, but the rest of them? Always late. Like, I'd order them within the first two days of the campaign, but they still take forever to get to me. Take the Family Always has your Back campaign, for example. I ordered it on the second day and it said it would ship on October 13th. But for the next 6 weeks, my order said "we are now packing your order" and people who ordered days after me were already getting their shirts. I emailed twice and each time it was just a generic reply. My order finally shipped last night on November 7th, even though I should've gotten it weeks ago. Honestly, I think Jared needs to find a new company to do his campaigns.

So, I decided to treat myself for my birthday and ordered a sweatshirt and a t-shirt from Represent. Unfortunately, when I received my items, they were too small. I followed the return process to exchange the items for different sizing, but it's been 3 and a half weeks and I still haven't received what I ordered.

I have confirmation that the items have been received by Represent, but surprisingly, they claim they don't have them and won't speak to me regarding the order. To make matters worse, they won't even refund me. I'm out of pocket with no product and no money. I've provided them with every bit of proof I have and that they have asked for, but all they've said is that they won't be discussing this matter.

It's really frustrating because Represent is such a big brand in high-end retailers. How could they scam me like this? I'm really disappointed and feel like I've wasted ?200. I hope they can resolve this issue soon and make things right.

So, we were looking for a new company to order shirts from and our designer suggested Represent instead of CustomInk. We were excited to try them out because they don't require us to carry a big inventory and it's easy for people to order shirts. However, our experience with Represent was not great.

First of all, their customer service is terrible. The chat doesn't work and we couldn't find a phone number anywhere. Ordering samples was confusing and they promised to get back to us via email within 24 hours, but they never did. Instead, they just sent us a list of FAQ's. It was frustrating to say the least.

The shipping was also very slow. It felt like we were waiting forever for our shirts to arrive. And when they did finally arrive, we were disappointed with the quality. The fabric was hard, rough, and [censored]ly, not at all comfortable to wear. The black color wasn't true and the printing was dull. To make matters worse, the sample shirt we ordered had a stain on it.

Overall, we were very disappointed with Represent and will be going back to CustomInk. Their customer service is much better and their shirts are of higher quality. We wouldn't recommend Represent to anyone looking for a reliable shirt printing company.

Let me tell you about my experience with Represent. Overall, I think the product is pretty good. The size and fit are spot on, and even after a wash, the print quality is still looking fine. However, there is one major issue that I encountered that really left a sour taste in my mouth.

When I ordered my item, I paid $12 for shipping to the UK. I thought that was a fair price, but then I received a further charge of ?11 once the item arrived. This included ?8 for customs and ?3 for standard shipping. I was not happy about this at all. I feel like customers should be warned about these additional charges before they make a purchase. It's not fair to spring it on them after the fact.

I reached out to Represent to see if they would cover the additional charge, but they were not willing to do so. They did offer me a partial refund if I could provide a receipt showing that I had paid the charge, but even after I sent the proof, I never received the refund. It's frustrating to feel like you're being dodged by a company.

In the end, I decided to leave this review as a last resort. I wanted to warn other UK customers about the hidden charges that they might encounter when ordering from Represent. It's also worth noting that I tried to add a photo as proof from my iPhone, but apparently, the site doesn't support that function. So, if you're thinking about ordering from Represent, just be aware that there might be some additional charges that you weren't expecting.

I recently made a purchase on Represent.com and ordered 3 items - 2 shirts and 1 pin. Unfortunately, I was charged 3 separate shipping fees because they had to ship it out from 3 different locations. The first shirt arrived with no problem, but the size was small and I wanted to exchange it. I emailed them right away and received a reply in 3-4 days. However, the second reply came after another full week, and that's only because I sent another follow-up email. By that time, the campaign was over, and there was no more stock for exchange. So, my only option was to keep or return it.

The second shirt came with charged duty and tax, so I had to pay an extra $18 for it. It was quite frustrating, to be honest. The third item, the pin, still hasn't come yet, and it's already January 5, 2022. I ordered it back in November, and the tracking status showed "attempted delivery" on December 28th, but there was nothing after that. I live in a house with a mailbox, and I was home for the holidays. Nobody ever rang the doorbell, so I'm not sure what happened there.

On a side note, the quality of the clothes is nowhere near the price point. It's very mediocre, and I was quite disappointed. I expected better quality for the price I paid.

Overall, my experience with Represent.com was not great. The shipping fees were excessive, the customer service was slow, and the quality of the clothes was disappointing. I hope they can improve their services in the future.

Horrible experience- DO NOT order from this brand! I ordered three items and was promised to receive an email on December 10th letting me know that they had been made, and that I'd receive another email on December 18th when items had shipped. When I ordered, these dates were guaranteed, and it was promised that I would receive all items by Christmas.

Unfortunately, I NEVER received any emails, and on December 19th, I checked on my order status to see that two out of three items hadn't been made yet, and none of them had shipped. I was extremely disappointed as these were all gifts, and I was very excited to give them for Christmas.

I reached out to customer service to let them know about my disappointment, but instead of helping me, they cancelled my order without my permission. Not once in my email did I voice that I wanted the order to be cancelled, I just wanted to ensure that these items would be there by Christmas.

This is an incredibly sketchy business, and I would not recommend trusting them or doing business with them. It's a shame because I was really looking forward to receiving my items, but instead, I was left empty-handed and disappointed. I hope that others can learn from my experience and avoid this brand altogether.

This company is a complete joke! I recently placed an order on their website and encountered a frustrating issue with the address form. The website kept prompting me to re-enter my state, causing me to resubmit my order multiple times until it finally went through. The next day, I received an email asking me to correct my address. When I did, it redirected me to a PayPal checkout page and stated that I would be refunded my first purchase total within 5 days.

I spent the next week trying to get in touch with customer service, but all I received were generic canned responses. It was clear that they were too busy to actually respond to my concerns. Finally, I was able to speak with a human representative who proceeded to blame the entire problem on me and PayPal. What a bunch of jerks!

I can only hope that the product I receive is of the highest quality to make up for the ridiculous ordering process and the terrible customer service. I'm beyond frustrated with this company and their incompetent representatives. I wouldn't recommend them to anyone.

So, I decided to buy a Pewdiepie shirt from Represent.com on the first day it went on sale. I was pretty excited about it, you know? A few days later, I got an email saying that my shirt was going to be delivered early and that I should expect a confirmation email soon. I was like, "Nice, this is going to be great!" But then, it didn't show up for about a week. And even when it did, it was just an email saying that my shirt was going to be delayed. I was like, "What the heck, man?"

Over the next few days, my email was spammed with constant emails saying that my order was going to be delayed, then it was packaged, then it was delayed again, and so on. I was getting pretty frustrated at this point. I mean, come on, just ship the darn thing already! I waited probably close to two weeks for it to actually ship, and even then, I was constantly spammed about a delay, not the shipping! It was like they were trying to drive me insane or something.

Finally, my package came. And let me tell you, it was not a pretty sight. The bag it came in was torn up (I assume it's from UPS though) and I almost cried when I saw that the actual shirt looked as if it was purposely ruined. I mean, what the heck, man? I paid good money for this thing and it looks like it's been through a warzone. I was so disappointed.

Overall, I will NOT be buying from this website again, that's for sure! The whole experience was just a mess. I mean, I get that things can go wrong sometimes, but this was just ridiculous. If you're thinking about buying something from Represent.com, I would definitely think twice. It's just not worth the hassle.

I ordered a shirt through Rainn Wilson's charity campaign. This was a Christmas gift for my husband from our children. I received an email that once the campaign ended I would receive another email when it shipped on December 14. The email never came. I have emailed and called for over a week now and can't reach anyone. Most of the time when I call, whichever option I choose sends me back to the original recorded message. My emails receive an automatic response that they will respond within 2 business days, which never happens. I have reached out to Rainn Wilson so maybe I'll get a response that way? It's worth a try.

I have just one question: when are they going to ship my t-shirt.
Imprint: I ordered a t-shirt at the beginning of November. I wasn't shipped yet and there's no information when it will be shipped at all. I tried to contact them many times, but each time I talk to them I hear a different story. At first, they told me that the t-shirt is on back order. Ok, two weeks later they said it has been out of stock since July. Wow.
And eventually last time I called one week ago I was said the t-shirt would be shipped soon. I honestly love fairytales, but not when my money has to do with this

I ordered a shirt that my daughter wanted for X-Mas and paid $27.98. I ordered a Large as my daughter normally wears a medium and so I wanted to go up in size to be sure. Their size chart said a large is 18 1/4 half chest. I get the shirt and its WAY smaller than my daughter sized Medium shirt. Of course this company is not answering their phone calls at phone #[protected]. Guess the only way to get a response or my money back is through a paypal dispute. Buyer beware! Look at the pics attached, they speak for themselves. I put the pink shirt (what I received) on top of my daugher's medium shirt (black one). Neck tag on the pink shirt clearly says Large.

6 weeks ago they took our money and THOUSANDS others for a T-shirt, , excuse after excuse no T-shirt as of today.
So sad that this company, @represent, is not holding up to their promise by coming up with all sorts of excuses on why no one is getting their order... I just wonder about the part were this was all for a good cause, anti bullying, and making so many people, mostly kids, very upset. Get us a refund. Is not all about money, sales or business, we are taking kids and their trust here! Get your act together, thank you.

I've been trying to find out my tracking number for several days. I also have no idea whether they shipped my order or not.
Trying to contact them is absolutely useless. They are talkative only if you ask questions about your future purchase. The only email I got from them was with the order confirmation. So I still don't understand what happened and how to contact them and hear a human voice.
I really want you to stop ignoring me.

I purchased a completely new shirt from them that was never been in stock before. And they notified me that my parcel will arrive even faster than expected. I was so happy, though this kind of service was the best one. But after one week, then one more week nothing had happened. I didn't receive anything, though their site kept stating that my order would be shipped soon. They didn't forget to notify me about it each week, but why? When I eventually received it after 6 weeks, the order was wrong :( Now I'm going to go through the return process and don't expect it to be easy :(
But I'm done with this website forever.

I have ordered three t-shirts from Represent website. Shipping took forever (over a month) and when I finally received my order I was shocked to see that there was only one shirt instead of three!
Contacted customer service and they said how sorry they were and promised I'll get the missing shirts as soon as possible. When I contacted them for the second time they said that my order was on its way but it actually never showed up.
When I contacted them for the third time they said that I need to be more patient! I want a full refund! I'm waiting like forever, my original order was placed in early March and it is now August! Are you kidding me?