Menu

The good, the bad, and the ugly - discover what customers are saying about ReplicaExpert.US

Welcome to our customer reviews and complaints page for ReplicaExpert.US. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with ReplicaExpert.US.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used ReplicaExpert.US's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with ReplicaExpert.US, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with ReplicaExpert.US. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
A
9:37 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

ReplicaExpert.US Rip off company

On December 26, 2008 I placed an order with replicaexpert.us for a replica submariner watch. I received an email from them stating a 'security issue' demanding a photocopy of my ID and both sides of the credit card I used to order the product. Since according to my bank, they had already been paid, I refused to submit this information. I have not heard back from them since.

I have opened two customer service tickets and updated them regularly to clearly show a lack of response on their part. The telephone number shown does not function, even during the hours published in their web site (8:00am to 4:00pm GMT). I have emailed the customer support email address with no response.

Despite their claim that they are a fair and equitable organization throughout the website, I have found them to be very negligent in fulfilling their commercial obligations as well as their customer service obligations as described on their site.

In summary, this company is entirely fraudulent in all its claims to providing a quality product and customer service.

Read full review of ReplicaExpert.US and 9 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
9 comments
Add a comment
C
C
Charles--
Redmond, US
Jun 28, 2010 5:31 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I recently ordered a Cartier Santos, 05/14/2010, I received the 05/28/2010 but it wasnt asssembled and the face was knicked. Its currently 06/28/2010, with the return being received in Russia on 06/15/2010 and Im still going through the ringor with these people. I want the watch but there customer service is just nonexistent.

A
A
AndrewKing
Alpharetta, US
Jun 10, 2010 5:36 pm EDT

Thanks for the info LS1, you've helped me make up my mind also. Going to go ahead and place an order with replicaexpert for a rolex replica i've been eyeing. A hearty thanks from me for being the first to make the plunge and share with the community... because your comment felt like the only genuine one among all these bullcrappers.

L
L
LS1 RX7
Annanda, US
Jun 05, 2010 9:38 pm EDT

I received my Tag Heuer Link and Carrera today! It took 18 days, but they both look exactly like the real one! Two Thumbs up to ReplicaExpert.US!

L
L
LS1 RX7
Annanda, US
May 24, 2010 11:15 am EDT

I recently ordered 2 watches from them in the amount of $850+. I placed the order on May 18th, 2010 and currently it's May 24th and my order is still "Processed" with no tracking #. I'm not sure what to do! I will wait another week and if there is no tracking #, I will try to dispute and get a refund.

P
P
Peter Johns
Florida, US
Nov 30, 2009 1:08 pm EST

Hi All,

I believe you guys are mixing up Replica Watch Store with another Replica website. I purchased a Cosmograph Daytona Grade AAA Full Set from Replica Store for $440. I was very pleased with the product, shipping time and their Great Customer Services Representatives. They are very helpful in keeping me up to date with my product.

In spite of receiving the watch in 7-21 business days as mentioned on the website. I was able get the watch in 6 days. The watch was exactly the same as was mentioned in the description and picture on the website www.replicaexpert.us . Most of friends appreciated and praise my watch. It was very great experience to do business with them.

I highly recommend them for purchasing watches online.

Thanks!
Peter Johns

L
L
Levinnyog
Napa, US
Apr 14, 2009 9:17 pm EDT

stay away from this company! cheap chinese watches, shipping takes ages, NO customer service only automated responses, if any...
ripped off.. :((((

K
K
kellyanne
Dallas, US
Mar 05, 2009 11:55 pm EST
Verified customer This comment was posted by a verified customer. Learn more

3/2/2009-ordered 3 watches after an email stating they are authentic, ordered a $799 watch and a $499 watch. they arrived and are both $20 watches! Beware..NO response. I am initiating a chargeback with Discover card now!
These folks are scam artists!
Goods come from China with NO RETURN address!

M
M
Matteo
, JP
Feb 17, 2009 8:26 pm EST

I purchased a Blancpain Tourbillion Replica from F@#$N' REPLICAEXPERT.US!

FIRST : in the website they say all the watches are completely the same as the originals! FALSE
SECOND: the strap is completely a cheap plastic and not lether!
THIRD: it takes forever to be shipped!

DO NOT BUY ANYTHING FROM THIS FRAUDULENT COMPANY ! EVEN BECAUSE THEY CLAIM TO BE AN AMERICAN COMPANY, BUT ACTUALLY IS A RUSSIAN " ORGANIZATION "

J
J
J LAKO
, ES
Feb 03, 2009 3:55 am EST

i purchased three watches through the, got sent two in one package, one was broken the other one OK, demanded the third watch and recieved the package after with no watch inside! they say on their site that the wacthes have an isurance, which is complete bull since they dont want to take responsability for this matter. The live support centre takes ages to answer tickets and at the moment i have no swiss replica watch and the money has been taken out of my account!
i wouldnt really recommend any purchases through ANY replica watch sites.

JAN LAKO

ComplaintsBoard
J
10:40 pm EST

ReplicaExpert.US ripped off

replicaexpert.us are nothing but a sham! I purchased a watch, they sent me a watch nothing like what I ordered, I sent it back and demanded a refund - dead end! Won't answer emails, phone calls and I've tried for 6 months. They are bullcrapp artist from start to finish. They make out that they are an American Company, with the name and phone number (that never answers) - but only when you purchase do you find out they're Russian! It has nothing to do with America. If you want to throw your money down the drain - then deal with these rip-off merchants!

Read full review of ReplicaExpert.US and 3 comments
Hide full review
3 comments
Add a comment
S
S
Shantile
, US
Apr 02, 2012 1:58 am EDT

They now run as Replicaster.com. Criminal organization. They will send you non working bad knockoff watch, ask you to pay for postage to return it, pretend they did not receive it, and than pretend that they will refund you, and than finally ignore you completely, effectively stealing your money. I am trying now for 2 years. Avoid!

K
K
Kibber21
, US
Jun 03, 2016 8:23 am EDT

I purchased their Swiss Bently GT which came with a 1 year warranty. Good luck trying to get it returned if it stops working. I've been pushed around to different email addresses for about two months now with no one giving me a return address. Now they just ignore me! So much for spending more to get the better warranty.

V
V
Victor Med
Miami, US
Nov 28, 2010 4:36 am EST
Verified customer This comment was posted by a verified customer. Learn more

ReplicaExpert.US IS Pure SCAM!

Run from this guys.

I ordered three watches. First watch was OK... but second and third watch is like $49.99 replica line watches. Not even listed on there website.
Support on line told me: "We switch the items when original item out of stock"
What is that?! What business is that.
We customers pay here top dollar to have more accurate watch!
If you try it to exchange or get your money back: Forget it.
Takes you years to solve the problem and at the end... no solution.
One more thing.
Free watch BOX (if you have more then 400 points) is not true... (they never send it)
I Learned my lesson...

11.25.2017

ComplaintsBoard
M
5:07 pm EDT

ReplicaExpert.US Watch purchase

I bought a replica Rolex watch but I haven't received anything. I paid with credit card and I received a notification for the paiement from my bank.
I sent also emails to the ReplicaExpert.us support center but I didn't receive an answer.
What can I do to have my money back?
Mattia Ceriani
Italy

Read full review of ReplicaExpert.US and 26 comments
Hide full review
26 comments
Add a comment
L
L
Louis Russo
, TH
May 27, 2015 8:57 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I ordered a Richard Mille watch on line for a cost of $200.00. The company website is; kurtovokonarefest.richard.mille. Once I ordered from my Visa Card, they emailed me with the Tracking # so I felt ok as I'm suspicious of the Internet when buying anything. The watch was delivered & it was not what i ordered at all, in fact if I had to put a cost on it I would say it was worth less that $1.00 drop shipped from a Chinese Factory named OUYAWEI. I emailed the company the same day the watch arrived. The company in an email asked me to take photos of the watch & scan them on an email. Their next email I received they said that it was the correct watch on the order but the Shipping Dept made a mistake & told me to keep the wrong watch & they would send out the correct one that I ordered. I asked for a tracking # for the new shipment...They told me that they can send me the watch if I sent the another $200 & they would give me a 30% discount off...Of course i never sent them any more money but they actually didn't stop emailing me & said to send the payment as I could trust them. UNBELIEVABLE !

V
V
Victor Med
Miami, US
Dec 25, 2010 1:03 pm EST
Verified customer This comment was posted by a verified customer. Learn more

ReplicaExpert.US IS A FRAUD!

RETURN ADDRESS FOR (ReplicaExpert.US) DO NOT EXIST...

THIS BUILDING LISTED FOR DEMOLITION (FEW HOMELESS PEOPLE STAY THERE) JUST GOT NOTIFICATION FROM ADMINISTRATION CITY OF MOSCOW.

LAWSUID FILED AGAINST THIS COMPANY.
I LEARN MY LESSON.

T
T
tattooesxxxxx
livingston, GB
Dec 25, 2010 9:20 am EST

HI I WENT TO A REPLICA SITE REVIEW AND THEY SAID THAT REPLICAEXPERT.US IS A SCAM AND FRAUD, SO MY ADVICE IS TO AVOID THEM OR YOU WONT GET YOUR WATCH OR MONEY BACK,
BOB PATTERSON UK .

V
V
Victor Med
Miami, US
Nov 28, 2010 4:40 am EST
Verified customer This comment was posted by a verified customer. Learn more

ReplicaExpert.US IS Pure SCAM!

Run from this guys.

I ordered three watches. First watch was OK... but second and third watch is like $49.99 replica line watches. Not even listed on there website.
Support on line told me: "We switch the items when original item out of stock"
What is that?! What business is that.
We customers pay here top dollar to have more accurate watch!
If you try it to exchange or get your money back: Forget it.
Takes you years to solve the problem and at the end... no solution.
One more thing.
Free watch BOX (if you have more then 400 points) is not true... (they never send it)
I Learned my lesson...

11.25.2010

A
A
Anthony G
, EC
Nov 19, 2010 2:58 pm EST

In my own experience, I have been scummed by this company. They committed a fraud, collected the money and never deliver the watch. Believe me, they can give you thousands of reasons why they didn't deliver, they pass your request to the support department, marketing department, delivery department, ...and you know what, that is a garage company, with 2 persons running it and dedicated to cheat people. My Advise, don't trust them and if possible sue them, that is what they deserve.

A
A
AndrewKing
Alpharetta, US
Jun 10, 2010 5:25 pm EDT

Just out of curiosity picked up my phone and called their new york number. Got a representative on the line. Answered a few questions for me. What's this crap about russian thieves? My grandmother is from russia, you racist or something? You think if they're from russia, then they have no laws or police? You're [censor]ting yourself if you think a scam site can exist for a decade out in the clean. Replicaexpert, if you really are from russia, all the more power to you, at least your customers can sleep safe and sound. For the rest of you idiots, go ahead and find a USA based replica watch company and buy there. Just don't think Rolex and the FBI won't be all over their warehouse in a week's time. Use your brain, there's a REASON why these things are being sold from offshore... Chew on that thought. I'm out.

A
A
AndrewKing
Alpharetta, US
Jun 10, 2010 5:13 pm EDT

I call [censor] on the last two comments.

D
D
Djstef
, FR
Apr 18, 2010 4:27 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Attention swindle I have to command(order) 3 watches which(who) arrived destroyed(annulled) I sent several e-mails they never answer are Russian thieves which(who) it more uses your numbers of credit cards for you pirated your accounts. In more the prices(prizes) practised are trés expensively by report(relationship) has of the other site.
Stéphane

K
K
Ken Barnes
Ocean Springs, US
Mar 10, 2010 10:06 am EST

I ordered one of there watches @ 200 Dollars 3 weeks later no watch no return of my emails and a recording on the phone that is less than professional. if I ever receive the watch i will come back and post. Lesson Learned !

K
K
Ken Barnes
Ocean Springs, US
Mar 10, 2010 10:02 am EST

Dont Trust Them

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.