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ReplicaExpert.US / Watch purchase

United States Review updated:
4.15
Contact information:

I bought a replica Rolex watch but I haven't received anything. I paid with credit card and I received a notification for the paiement from my bank.
I sent also emails to the ReplicaExpert.us support center but I didn't receive an answer.
What can I do to have my money back?
Mattia Ceriani
Italy
0

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Yu
  25th of Oct, 2008
Agree Disagree -1 Votes
dispute the charge on your credit card
An
  27th of Oct, 2008
Agree Disagree +1 Votes
I have purchased from ReplicaExpert.us on several occasions and have never had any problems with them.

I once had the same doubts as you. You see, I didn't first understand how their system works.

In fact, you don't get a tracking number right away. So at first I thought I had been ripped off by a scam. But in about 5 days, vioala, the tracking number was updated and my package was well on its way. I'm glad that I didn't jump to conclusions and get into a messy dispute process.

Just wait a few days.

They have my trust and they are the ONLY place I purchase replica watches from now. These guys turned out way better than the rest of the cheap come and go shops I purchased from before finding them.

And by the way, don't know what problems you are having with their support, they have replied to all of my emails within about 1 or 2 days... and trust me, I had a LOT of questions to ask :)
Tr
  31st of Oct, 2008
Agree Disagree -1 Votes
no offence Matt H but you are full of crap. I've seen it time and time again where the business poses as a satisfied customer on a complaints forum. Pathetic, you sound like you're from their marketing department. What would be more convincing would be Mattia posting a reply saying they received their watch.

Let us know how it goes Mattia

Good Luck
Mi
  8th of Nov, 2008
Agree Disagree +1 Votes
I saw replicaexpert.us advertised on facebook. i entered the website and i really want to by a Longines watch from their website. Unfortunatelly i do not know if it is a scam or not. How are they allowed to sell something that is not theirs- I am referring to the intelectual property (the design of the watch and the brand name).
Can you please advise If I should trust them?
Mircea
An
  19th of Nov, 2008
Agree Disagree -1 Votes
Don't trust them. Go back to your credit card provider and inform them you do not want to proceed with the transaction.

Check out all the legitimate fake review websites, there are far too many complaints. They are Russians pretending to be from the US. They deliver poor quality timepiece but not the one you ordered and there is no reply on your ongoing enquiries. Their customer services emails to you will never give you their real name or even a name and never a phone number for you to follow up.

DO NOT TRUST THEM - you will be ripped off

Here is one link of many: /URL removed/
Da
  1st of Dec, 2008
Agree Disagree +1 Votes
Hi, I ordered from this site about 3 months ago. The watch took a little while to arrive from China (I'm assuming they dropship). I would say the delivery time was just a little longer than you'd expect but certainly not majorly bad.

I ordered the Swiss Daytona and in fairness the build quality was pretty good, however there was a problem with the chrono movements which required a little work at the local watch smith. (Who also said it was a decent replica).

In fairness the support department were very good about the whole thing and when I emailed them the receipt for the repair work they credited my account for what I was out of pocket. Fair enough!

Good points - Watch Build really good - dial accurate - strap has nice feel - Support staff were very decent to me!!! Was definately the watch advertised.

Bad points - ~Delivery a little slow - Watch was slightly faulty - Dropshippers so as per previous point their QC is possibly non existent. A little overpriced in comparison to some others. Definately not US based firm.

In summary I would say definately not Scammers, as the watch arrived and now fixed I'm 9/10 happy with it! I would put a caveat on that tho and say be prepared to have patience as the tracking number does take a while to come through and emails can take a day or two for a response (although you do always get one). Slowness doesn't make them scammers!! To the best of my knowledge my credit card hasn't yet been blasted around the shops in Red Square!!

If you've ordered from them I wouldn't panic as I think your watch will arrive unlike some defo scammers out there.

I'd suggest joining repgeeks or RWI for your next purchase as they are the authority on trusted dealers etc.

Just my 2 cents worth. Hope it helped!!!

Dave
Da
  5th of Dec, 2008
Agree Disagree +1 Votes
Just a quick note to say thank you to replicaexpert.us in regard to my Premium member status converting to Wholesale member status when I reach the 900 point level...

I will be there eventually, I have a wish list going on which watch to buy next, I'm just waiting until I recieve the last 2 watches I ordered from replicaexpert.us to decide which one from my wish list is next!!!

According to USPS tracking record my 2 watches were shipped on approximately November 17, so I should be recieving them at the end of this week, beginning of next week.
I'm anxiously waiting their arrival !!!

Replica rolexes from replicaexpert.us are FANTASTIC, like I've told you all before I wear on almost everyday and no one knows they aren't the "REAL THING" either.

Thanks again for all of your great customer service, I truly appreciate everything you have done for me.

Pam Miller
Us
  16th of Feb, 2009
Agree Disagree +1 Votes
i saw them on facebook to, an i admit i was very sceptical at the beginning. i bought to watches there an voilá abot 18 Days later i had them. So i think there is nothing wrong with them. all specifications where right the price is ok so far...
anyway if you purchase by credit card and do not receive anything, you can ALWAYWS bill the amount back... so what is the problem then?
Usama
Mr
  12th of Sep, 2009
Agree Disagree -1 Votes
Hi guys,

It seems I got crossed by this scam website. Ordered 4 watches and received only 2, and of course sent so many emails to their "support dept" to get some answers. They managed to answer one saying the ticket is going to be closed as there was no response from me. This is the biggest trick in their book and please who ever reads this make sure not to buy from them. They are scam, not from US but from Russia but pretending to be from US. Stay away and do not buy from them, they are ripping people off and I believe this post would be beneficial to anyone looking at their site or thinking of buying from them. CHEATS, LIARS STAY AWAY from REPLICAEXPERT.US site.

Goran
Australia
St
  30th of Oct, 2009
Agree Disagree -1 Votes
Hi,
i have ordered a CORUM Watch from Replicaexpert.us. 04.09.2009.
I become a tracking number but all the time No information for this tracking.

Don't trust them.

I have pay with my Visa card, what i can doing now?

This company a not from USA.

Stergos
Greece
Ad
  2nd of Dec, 2009
Agree Disagree +2 Votes
Hi,

I do not agree with. I think you guys are completely wrong. I ordered, the watch and received it in a week. I have no problems with the Support Team and it was a great pleasure doing business with them. The watch as exactly same as described on the website. Great quality and great experience over all. Highly recommended to all the internet buyers.

Regards,
Adam Smith
Ma
  5th of Dec, 2009
Agree Disagree +2 Votes
Hi ALL,

I am new at Internet Purchasing. I found this website and place the order as a Christmas gift for my family. The Representatives and the sales department took my all information and place the order on my behave. I ordered to Replica Rado Watches. My credit card was charged as described. Shipping information was updated within about 2 days and everything was done as described and mentioned on the website.

After 10 days I received the watch I ordered and found it in more than Bran New Edition. I received Boxes and Certificates with the watch for what I did not place the order. They gave me as Christmas Gift that worth 250 US $. I was very happy and shared this information with almost my every family member. Thumbs up to the best Internet website so far. I have made this website to my favorites and bookmarks.

Thank you Replica Expert for your Great Customer Services and nice attitude towards your customers.

Max Taylor
St
  9th of Dec, 2009
Agree Disagree +2 Votes
Hi All,

Let me tell you something about my experience regarding my purchase on this website. I placed the order for Replica Sea Dweller Watch. The Watch was in good condition, unlike other Replica's websites " Replica US" truly stand behinds their warranty. I suddenly dropped the watch as I was trying to tie it on my hand the mechanism of the watch stopped working. I contacted Customer Support on their Live Chat . They advised me to take the watch to the local repairer shop and they will will compensate the amount in the form of store credit or refund that is totally dependent on my choice. I was pleased and astonished by this great offer. My watch was fixed by spending 70 US $ and it is working fine for 20 days now. Thumbs up to the best Replica Watch Management and Support Team.

I have bookmark this website to my favorite.

Regards.
Steve Harkness
St
  9th of Dec, 2009
Agree Disagree +1 Votes
Hi,

I was searching the website to purchase watches online and in bulk quantity. I found out this website as one of the most prestigious, best, safe and secure from billing & shipping point of view. I am about to purchase the watches in bulk as I am a whole seller and supply watches in different cities of United States.

I have compared the prices with the market and found this company selling on much cheaper rates with good quality. I was reading out the faqs' and cleared most of my questions regarding shipping and billing information. This company seems to me professional and honest as they are providing Live Chat with Telephone Customer Support. I will surely buy from this website, my friends and family members have a great experience with them for the last 5-6 years.

I am sure this company will help me in expanding and increasing my business.

Regards,

Tom Anderson
Dj
  22nd of Jan, 2010
Agree Disagree 0 Votes
Bonjour j'ai acheter trois montres swiss qualité sur ce site 2 sont arriver casser et une des montres n'étais pas une swiss ETA mais une japanese cheap leur enballage est un simple papier journal! J 'ai envoyer plus de quinze mail sans réponse ce sont simplemnent des voleurs.
Ni
  20th of Feb, 2010
Agree Disagree -1 Votes
Thos ewho wrote things in favour of this website, either they are the same person or they work for this website, i bought a daytona rolex, the watch arrived 20 days later, it look nothing like the one described in at the website, u can tell it is fake from 1 mile, when i contacte the life chat, to change the watch or refnd me the money, in accordance with their conditions and 7 days money back guarante, each time they live chat will tell me send us and email and we will give u the return addres, and they kept telling me, no this time send an email to support team and we will give u the return address, and we would not give me the adrees on live chat, finaly, when ever i contacted them, and they se my email, they would close the caht windoow on me, finaly i had to dispute the charges, and im still waiting.
Ke
  10th of Mar, 2010
Agree Disagree -1 Votes
Dont Trust Them
Ke
  10th of Mar, 2010
Agree Disagree -1 Votes
I ordered one of there watches @ 200 Dollars 3 weeks later no watch no return of my emails and a recording on the phone that is less than professional. if I ever receive the watch i will come back and post. Lesson Learned !!!
Dj
  18th of Apr, 2010
Agree Disagree -1 Votes
Attention swindle I have to command(order) 3 watches which(who) arrived destroyed(annulled) I sent several e-mails they never answer are Russian thieves which(who) it more uses your numbers of credit cards for you pirated your accounts. In more the prices(prizes) practised are trés expensively by report(relationship) has of the other site.
Stéphane
An
  10th of Jun, 2010
Agree Disagree -1 Votes
I call [censor] on the last two comments.

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