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Repairmaster / FAILURE TO COMPLY WITH CONTRACT

1 United States

I PURCHASED A Toshiba 52 inch TV in 12/2004. Jan 16, 2009 the TV was picked up for having a faulty ballast which was verified. I have waited 45 days as the part is on "backorder" without an expected date. The TV repairshop said that after 30 days the warantee company will generally replace the TV. I called Repairmaster as the contract states that they will replace the TV (with one of similar quality) if the part is "unavailable" which it is and will be for the forseeable future. They refuse to acknowledge they have any responsibility and if it takes 2 years for the part to come in that isn't their problem. I am taking additional action but I warn anyone who will listen NEVER USE REPAIRMASTER.

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