RepairClinic
reviews and complaints

I gotta say, I'm pretty disappointed with RepairClinic. I ordered a fan for the upper oven of my double wall oven, and I made sure to double-check the part number and SKU on their website before making the purchase. But when the fan arrived, I quickly realized that it was actually meant for the lower oven - it just didn't fit in the upper oven at all.

I was pretty frustrated, but I figured it wouldn't be a big deal to return the fan and get a refund. Unfortunately, that's not how things went down. RepairClinic refused to accept the return, claiming that I had already tried to install the fan and therefore it was against their policy to take it back. I tried to explain that the issue was with their website, which had clearly listed the fan as the correct part for the upper oven, but they didn't seem to care.

So now I'm out $125 for the fan and an additional $20 for shipping on the return. And to make matters worse, RepairClinic still has the fan and I have nothing to show for it. I'm really disappointed with how this whole situation was handled - it feels like RepairClinic just didn't want to take responsibility for their mistake.

Overall, I don't think I'll be using RepairClinic again in the future. It's one thing to make a mistake, but it's another thing entirely to refuse to make things right when the mistake is pointed out. I think a good company is one that can handle things going wrong and still treat their customers with respect and fairness, and unfortunately that's not what I experienced with RepairClinic.

They made a mistake and sent me the wrong part and I had to pay for return shipping, out $28.00 this is wrong.

Order Number #[protected]-399933

Drag Link Ball Joint

Genuine OEM Part # [protected] | RC Item # 1926090

I got wrong parts from them three times. This is not funny. I would understand if it happened just once, but they keep screwing it up. My first order was delivered on time by express delivery, but with wrong parts. I contacted them and they agreed to send me the right order. When I got it n
a week, the order was wrong again. And again I called them being angry and was promised to get the right order next time. Guess what happened. What's wrong with you, folks? What the hell is going wrong inside your heads? Will this ever end?

I bought condenser and possible that it was defective. I contacted the rep from www.repairclinic.com and asked to provide some parts for me. I paid them money and waited for the news about the delivery and the whole order. But these guys scammed me. They haven’t sent info, after 5 days I understood that I wouldn’t get the order. They didn’t reply to my emails. The website didn’t contain any other info, so I lost all hopes to get my money back. Stay away from this company.

This is an on-line site that sells appliance parts. They delivered the right stuff, in a timely manner. However, they also transferred my credit card number to "WLI*RESERVATIONSREWARDS [protected] CT" which began making monthly $10 charges to my credit card for some sort of alleged service. RepairClinic admits they did this, claims I ordered the service.