Rental Cars reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Rental Cars
Welcome to our customer reviews and complaints page for Rental Cars. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Rental Cars.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Rental Cars's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Rental Cars, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Rental Cars. Your feedback is an important part of our community and will help others make informed decisions.
Refused to refund my money
I wont suggest anyone of associate with this company its it run by con artist you would rather go to the actually company yourself than going through these third parties also they the costumer service is horrific, you will be talking to them and they hang up on you. My story: i book a car (Fiat 500) for five days, i pay for it. So the next day i go to collect the car with my receipt and proof of address, driving license and identification. They lady every thing is okay but they only thing which is wrong is that you haven't had you driving license for long time it has to be at least 1 or 2 years so you cant take the car. But it doesn't that receipt the term and conditions are it doesn't. So i call the costumer service line and they kept on ending the call on me and then i said can i have a refund and they refused to give me a refund because that they already took some money and sent the the rest to sponsoring companies when i didn't take the car they didn't have any remorse and they didn't care at all. Hope you have read this and i hope you keep in mind that you should associate with company it will the best for you to stay from these con artist! Cause i paid money for nothing and i don't want the same happening to you
taking $922.00 from my Mastercard without making reservation and not acknowledging their mistake.
Dear SirMadam
I filled out a booking form with Holiday Cars giving my mastercard details but did not finish the form e.g.submit as the details were wrong dated 13th Jan 2010. On the 17th of Jan 2010 I again filled out a form with mastercard details and the web page collapsed. Several days later on the 21st of Jan I tried again and was successful. I did not recieve an invoice or confirmation of previous bookings ie; 13 and 17th of January and that is why I booked a third time. I e-mailed Holiday Cars after the 17th Jan booking to see if they had received my booking and replied they had not. I checked my Mastercard and discovered that they had taken the money out for the 13th and 17th Jan but not registered the booking. I was given a confirmation e-mail for the 21st Jan. Have e-mailed them and given details - their reply was that an Australian company was to be sought for refund. This is between an European - Netherlands company as my bank details give their phone number and was charged an international transaction fee. I have e-mailed them again reiterating the details. Have not had a reply yet - sent 28th Jan.
Your attention to this issue would be much appreciated.
Kind regards
Gayle Haglund
The complaint has been investigated and resolved to the customer’s satisfaction.
I made a car hiring by mistake at the website and tried to cancel it at the same day - just a few minutes later I made it.
They want to charge me for that and DONT ACCEPT at all my cancellation. The funny part is that the company who really provide the car already cancelled it for me for FREE - but the RENTAL CARS dont want to do it.
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How much you have paid for 5 days by fiat 500?