Rent a Center / stack up washer and dryer

Grandview, MO, United States Review updated:
Contact information:
Phone: 816 765 1000

My husband and i are renting a stack up apt size washer and dryer at first it was algood and working fine then we had some problems with the wASHER called them and they serviced it. well as the months have gone by we started having problems again so we have started calling again well they brought out a loaner which didnt even work so they had to take it back brought another one the same day it was infested with roaches got my original one back two weeks having it home the water hose in the back was burning sent it back again well got it back today 3-22-12 at this time we are washing a load and for some reason it just keep washing wont spin out the water we are down to paying 123.00 dollars and it will be ours well are they serious? I really think that this is crazy we have been faithful customers we have been paying on time and it never was up for repo dont you think that this is very unfair and poor service to your customers. thank you mr. and mrs bagby very unhappy customers

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  • Ja
      23rd of Mar, 2012

    Hi, I work at RAC and I’m so sorry to hear about the issues with your washer/dryer set. As part of our Worry-Free Guarantee, if a product malfunctions due to a manufacturing defect then we will repair it at no extra cost. Please give our Customer Care team a call at 1-800-422-8186 so they can help get this taken care of before you pay off the item.

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