Renault — service issues in shimoga branch renault showroom - cheating people after sale
Dear Sir / Madam,
Since my car was due for first service requested for branch to pick my car at 7.30 in the morning but nobody has turned inspite of thrice a follow up.
Finally i took car for showroom as found no registration inspite my call in the morning thrice a follow up.
This was explained to Sales manager Mr.Srinath at the branch mean time Pradeep pai head of the department intervened in it and explained the same.
As find he was not awaring of piking of car for service with in 5 km radius free of cost started diverting and both went outside not attending me.
Sitting in top position not able to give proper response to customer, guiding the team on their responsibilities, apart from all that found no co ordination among the Dpt,
Felt very disappointed with the service at this branch.
With their mistake they made me to wait till 6.30 in the evening.
As i had personal work with this worst service i have been suffered.
This is for your information and action if you want me to continue as loyal customer.
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