Renault — renault kwid bhopal
Renault bhopal is doing fraud .They are asking extra 3500 rupees. 2000 for some city transfer and 1500 for driver charge.
This is open fraud by them.When I called to chenni team then they took BHOPAL renault dealer on con-call with me.After lengthening our conversation, chenni customer care executive told to BHOPAL executive that you are doing wrong with customer and should not pay you extra 35000 rupees, please handover his car .Then Bhopal executive have no words and she literally ran away by giving excuse that I need to talk my sales team and deliver it.But since then no action done.
I email this issue to MD and CEO(Sumit shenoy) but till now no action .Even MD Carlos forwarded my email to customer care department then also situation is as it is. I am planning to go for some other car because if Renault is not even taking action when there MD Carlos is forwarding my email to take action then we can imagine after sales service and reliability of this new car which is not proven yet .
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