Remit2India review: stay away from this company! 70

Offer advertised mentioned an additional 15p per sterling transferred. The money was however transferred at the going rate during the day and the additional 15 p was camouflaged by saying that the real rate was 15p lower.
Additionally, poor customer service, with no supervisor support during now IST working hours when their target market is NRI's !

Transfer amount GBP 20, 000
Remit2india complaint ref. number: [protected]

This company is falsely advertising gimmicks to cheat people. Their ad states 1 USD = Rs Zero Transfer Fee. Avail All Time High Exchange Rate!. They do not have any program with zero transfer fee. The rates advertised today is Rs 65.66 to a dollar. Then they claim that it is only a indicative rate. It will take 5 days to reach India. Complaints from other posters indicate that the money has not reached the recipients even after 10 days.. Their competitor Xoom.com advertises that money will be transferred with 4 hours of submission during Indian banking hours and they have lived by it . They give you a fixed rate at time of transfer and that is exactly what they deposit in the Indian bank. Remit2India should be barred from doing business in USA. They have notorsiously cheated hundreds of innocent residents

I have received numerous unsolicited emails from remit2India after using there service once. I never subscribed to any email lists nor approved for any emails to be sent to me. I have received emails from them on numerous occasions as well as from tomspecials.com with Remit2India in the subject line as if they sold my information to 3 party sources.

I can't believe this company is getting away with this especially that they deal with highly sensitive personal information that is entrusted to this company.

Very poor service, over charging my credit card and always thery always forget to put my message for my relatives i am sending the money. They will charge your credit card as cash advance so will pay extra finance charge on top of the service charge they charge! HORRIBLE...never use xoom.com

They said they will send me gadgets and money but i will pay 28, 000.00 pesos

I do not think you will ever hear from your criminal friend again as he now knows you have caught him. Let your experience be a lesson to others to be very cautious with men you meet on the net.

Used it only once, Wont use it again...Better to transfer via Hawala...At least you know what rate are you getting. R2I is useless

Hi Kak196,
I was about to transfer money using this website. But, Just read your experience with remit2india.com. I want to know, what finally happen to your money and exchange rate and all other stuff. ?

Waiting for your reply.
Rohit Goyal

Dear Kak196,
I am writing on behalf of Remit2india.
We regret that your experience with us was not satisfactory and would like to understand it in details.Thus, we request you to write to us at escalation@remit2india.com with your 10- digit Remittance Reference number. We shall attend to you at the earliest.

Regards,
Remit2India

Please stay away from this company, I wouldn't even refer my enemy to this company:
Its been 1 week since I Initiated a transfer. It is stuck in compliance department, and everytime I call they say you will receive a call shortly from complaince, and thats it, I don't hear back from them. I don't know why they have a customer service department when they can't even escalate the call or cancel the request. I have made about 30 calls and even know 5 people with names in the customer service department, but still my transfer hasn't moved an inch.

Dear Customer,
I am writing on behalf of Remit2India.
We hope you appreciate that due to confidentiality of your details we would not be able to address your query on a public forum. Thus, we have sent a response to you on your e-mail id registered with us.
For any further assistance/clarification we request you to write to us at escalation@remit2india.com.
Regards,
Remit2India

Man i wish i have read this befoe i have used Remit2India to transfer money from U.S.It has been a week since the transaction was initiated and it is still in "Clearing". Tried calling their customer support number and no picked it up even aftre 20 mins. So had to hung up. I am seriously thinking of initiating a class action law suit again them. I know it is a pain in the back process but some one has to start this and put this Fraud comapny behind bars.

Thanks guys, even I was about to transfer money through remit2india looking at the attractive exchange rate displayed in their website. Definitely I will stay from this site, I am ready to transfer in low exchange rate rather than any hassels.

God I wish I had read these reviews. Would have saved me a heartburn and a few tums.

I needed to send some money to India and registered with this website. Fact that it was linked to Times of India seemed to make it sound legit (live n you learn). Anyway, some calls to customer service later, my transfer order is placed. I'm asked to give specific times when I can talk to some compliance team. I gave them a 12 hour window and no call. Then someone calls me up and leaves no message. An email after a few hours confirms it's the compliance team, but no call back number. I email asking them to call me back and call their customer service as well. Three more days later, I get a call from a "compliance officer" and am asked all kinds of questions like where I work, where I worked before, how much I make and who'se the person receiving it and why they need the money. I was peeved with the questions, but thought security is security. Guy hangs up after 15 minutes and says money will be transfered by so n so date. Next day evening, I get a call saying my transfer has been cancelled.

After 6 days, they cancel my transaction. WTF. They don't take complaints and will not acknowledge any issues. Some random compliance committee had decided to cancel it and they won't talk to me or offer an explanation.

How the hell is this a valid company and are they making any money?

Save yourself the hassle. It would be easier to fly to the country and hand deliver the money than use them

I am writing on behalf of remit2india.

We request you to write to us at escalation@remit2india.com and give as an opportunity to be of service to you.

Thanking you in anticipation.

Regards,
Remit2India

thank you guys..i was just abt to transfer £50, 000 to my indian account through remit2india and i accidently stumbled upon this complaint forum. this has been a true eyeopener for me and i am so happy i have avoided a major disaster and will never use remit2india. this is a scam company and i have already reported this to london and other newspapers in the uk. and also informed watchdog. i have also written to some of the major banks in the uk. i have also written an article in the newspaper for NRI indians. i hope this company shuts down and strong action is taken asap. PLEASE DO NOT USE REMIT2INDIA. i am really embarrised being indian.

I completely agree with you. Stay away from REMIT2INDIA. They offer decent exchange rates during US Day time (Indian Night time) to attract the US Customers. They lower the exchange rates during Indian Day time when actual exchange transaction takes place.

Major Disadvantages:
1) Transparency is missing.
2) Low exchange rate.
3) Major difference in exchane rate published on their website Vs actual exchange rate.
4) By default, they don't show the actual exchange rate in the transaction status. You need to either call the or email them in order to get these details. Transaction status displays Actual amount that is transferred only.
5) They dont maintain and provide you Historical exchange rate data. So, you can't validate the transacation and exchange rate applied to your transcation.
6) Poor customer support
7) Poor exchange rate especially when sending huge amounts ( more than $15, 000 and over).

Better Alternatives.
I would prefer to recommnd only ONE. Use SBI Global services. SBI is a GOVT. Enterprise, more reliable, better exchange rate, better transparency, you can view history and actual rate applied details etc.

SBI has two options.
1) Express Remit - It is good, moderately fast, reliable and more useful for regular transactions. They have limits (non SB banks - $1000, SBH- $5000, unlimited to SBI Branches). US customers can use ACH as well.
2) Rapid Remit : No limits, very fast. You need to wire transfer the money from your bank to SBI Newyork. So, little extra money for wire transfer. (usually $25-$50) depending on your bank.

Dear Mr. Padigela,

I am writing on behalf of Remit2India.

On May 26, 2011, our customer service team has reverted to you with the status of your transaction.

We sincerely regret the inconvenience caused and have taken cognizance of the same.

Should you require any further assistance/clarification, please feel free to write to us at escalation@remit2india.com. We shall be glad to assist you.

Regards,
Remit2India

i was about to make a transaction of more than $20K but now i think money2india would be better option... i called remit2inda customer service and i got very inexperienced feedback... sales rep dont even knw wht the hell r they talking abt... n yes thanks to all who have posted such useful experience wth this company, i will definitely not go wth this company and loose my hard earned money...

Wow, this is really funny, I was in the process of creating a account with remit to india and transfer around USD 20, 000 to india but I have to say, I am totally taken back but so many complaints about remit2india.com. I know to certain extent how indian companies operates (there is an ethical issues associated with them), but considering number of people who lodged complaint against remit2india. I am for sure going to stay away.

Isnt internet great, you could always find bias and unbias opinions here.

Kudos to you guys for saving me trouble...and hell with remit to india, I would rather use western union.

Remit 2 india sucks BIG tIme. there customer service is NON EXISTANT. here is a proof:-

1) Any time you have an issue, you are asked to send a Email . You will get a reply for your email in 24 hours or more. In this day and age remit2India takes 1 day to get to your EMail - SHAME ON THEM
2) If you call customer service they ask you to send you an Email and wait for 24 Hours. If thats the case whats the point in Boasting 24 * 7 customer service ? All you hear is send email and wait 24 hours.
3) Reply to your email comes as another question to you to clarify some thing and when you send a reply - guess what - wait for another 24 hours. This is a huge bag of sum and I am fed up. Shame TOI claims it is part of their network.

Dear Customer,

I am writing on behalf of Remit2India. We would like to assist you with your concerns.

We request you to write to us at escalation@remit2india.com.

Regards,
Remit2India

I think the positive feedbacks are given by Remit2India staffs only. If you're very careful about handling your money then you would have aware about the cheating from Remit2India. Others might not have aware about it.

I've used Remit2India to transfer money many times. It was a bitter experience every time. What usually happens...

1. After we transfer our money they hold it with them, without transferring it into the specified person's account or person, for few days till the exchange rate is being lesser in market. Then they transfer it. Some times they might have already transfered it to their own Indian account when the rate was good.

2. They take the lowest rate in a day and giving that.

3. Some times they cut some money in name of processing charge, even if it is not already mentioned.

4. They offer some special offers and give offer code. But that code is very useless which makes no difference in exchange rate.

5. Some times there may be one monitoring/supporting officer. Whenever we inform him about any of our problem, nothing makes the difference but he'll get his % sales commission during our each transfer. Hence the person will tell us to inform him during our each transaction.

6. They will ask us to recommend Remit2India to others and they will give 500 rupees for each recommendation. This is to trap others also like a money chain.

I'm a fool since I had a hope during every time that next time every problem would be solved... but..end result is loss of some money during every transaction.

Hence Beware...look for other better option...

there are few remit2india sales persons here... judge urself if you see any good post here. rest all post are real from people who has suffered the bad customer service from remit2india !

I agree that the so called 'relationship managers' (you might have more than 2 or 3) bug you by calling every now and then (from unknown nrs!). However when you really do have a query and want some answer they would simply be in mood to ignore you! They might not answer your questions but would (shamelessly) try to promote their 'offers'!

Hi,

I have had issues with the service too. I think the following email addresses might help.
Avijit@timesofmoney.com; - Preseident of the company
Gurdeep@timesofmoney.com - USA Head of the company.

Actually I wanted to receive ($2, 50, 000) money via Remit2India.com, but now am really scared reading all these comments. Anybody got any Idea about the safest ways to send money from europe to India? This forum has scared the ### out of me.

Dear Suribabu Madupu,

I am writing of behalf of Remit2India.

On Sep 22, 2009, we have sent a response to you on your e-mail id registered with us addressing your concern related to exchange rate.

Should you require nay further clarification, please write to us at escalation@remit2india.com.

Regards,
Remit2India

Hello,

can we complain about Remit2India to RBI or any other Bank Authoritiy.
They can't give what ever the lowest exchange rate on the funds transfer day, they should give the exchange rate at the time of the transaction triggered. They say they don't charge anything and they do
They are cheating people.

They are not even replying for Query

Please let me know how can I complain about them

when we call the Customer care, they say if we have any compaints, please send a e-mail, they don't talk over the phone for the complaints, when we send a e-mail, there won't be any response

Thanks
Suri

Dear Nikhil Agrawal,

I am writing on behalf of remit2india.

We have sent e-mail to your Id registered with Complaintsboard addressing your concern. Should you require any further clarification, please write to us at escalation@remit2india.

Regards,
Remit2india

Remit2india sucks; two days back I referred one of my friend to use remit2india, she registered and initiated a transaction...Since it was wire, she went to bank and completed bank formalities as well..
now, remit2india started saying that your ssn couldn't be verified so account has been locked...in order to get account activated, send hard copy of the ssn card.

I am so embarrassed that I referred her for this shameless company, who is just trying to play with exchange rate and making everyone fool...

I've very good ex with Money2India even when there rates are little less than other but atleast they are very friendly...
now you also have citibank & SBI to transfer money so PLEASE USE THESE NEW SERVICES AND FORGET REMIT2INDIA...they don't desreve to be in business...

I sent USD 40000 and USD 25000 last year and found money reached in time though I was NOT happy with the exchange Rate. But it was NOT too uch less but may be by 10 paise ...it definitely is big money but after seeing the rupees reached in time it was kind of okay

REMIT2INDIA IS A FRAUD COMPANY.. THE SERVICE IS WORST. THEY CHEATED US OF OUR MONEY. ITS BEEN HALF A MONTH AND OUR MONEY HAS NEITHER BEEN CREDITED NOR ARE THOSE PEOPLE GIVING US ANY STATUS INFORMATION. SHAME ON THE OWNERS OF THE COMPANY WHO ARE PLAYING OF OUR HARD EARNED MONEY.

I found this site along with few others while searching for online money transfer service from US...it amazingly surprised me to see so many bad reviews bout this service..i stopped myself but realized that ppl are still using them and falling victims of their poor service...thats y i compiled all the gr8 sites including 'complainboards' revealing the truth bout remit2india.com in my blog, remit2india1.wordpress.com

I have been using Remit2Iindia for the last six months. I found it much helpful and a very a good way to send money to India.
Within a week it transfers the money and the rate is also not at all. Overall, I am satisfied with their service.

I have used transfermate.com

They offer the best exchange rates from europe, australia, uk. Their rate is their rate with no surprises and transfers take 2-3 working days.

This is what you should expect from a money transfer service not the other companies that let you down

In financial services, lack of clarity is almost fraud like. There are other better services that take you remittance amount, which is the amount you want to remit and add any applicable fees by disclosing it at the time of remittance.

Remit2India uses a fraudulent way of remitting money. They use the amount you want to remit, as the amount that they withdraw from the bank and then start subtracting from it charges they feel like. This is obviously fraudulent for at least two reasons:
The fail to disclose the fees and they don’t remit the amount you wanted to remit. By doing the transaction in such a manner that allow themselves to deduct what the like and when they like.

This company should be shut down. Complain to your local/state attorney general’s office and more the complaint, easier will it be to file a class action lawsuit to shut them down to prevent people from falling victims to their fraudulent ways.

Remit2India service and the Remit2India.com website is run by a bunch of lame people with no knowledge of how to run a business. Both the times I have used them to transfer money to India, they have delayed the payment and even then given MUCH lesser exchange rate than shown online on their and other competitor's website. On having called them about the same and pointing them to competitor's website to check their rate and try to have them match that under their "rate guarantee, " all they could come up with were some stupid excuses like "We transfer money according to Indian market, the other website might be operating based on US market, " etc.

One time they also sent the money to the wrong branch in another city and my parents had to pay money to the bank to have the money transferred to their branch!

I just closed my account with Remit2India and will NEVER USE THEM again.

PLEASE NEVER USE REMIT2INDIA SERVICE - YOU WILL LOOSE MONEY AND WILL BE DISAPPOINTED.

From Remit2IndiaTo our NRI customers who are facing an issue that has been unresolved within the stipulated time, we request you to write to us at grievances@timesofmoney.com. We do apologize for any issues that you may have faced and are committed to address the same at the earliest.Please include your name, email id, landline & mobile number & we ensure that a senior representative will get in touch with you within 24 working hours of your email & work towards addressing the issue to your satisfaction. Also, to be able to respond to & resolve your issue & to prevent some of the posts being misused, we encourage you to write to us at the above mentioned id with all the details mentioned.This would greatly help us in tracking down your transaction & identifying the issue. It would also help us distinguish your post from the some of the posts that are not genuine.We appreciate your need for an explanation and we are keen to help you with the same.Thanking you for your co-operation

yes me also same the website was showing the price of dollar to rupees is 48.23 but the rate they transferred the money was 46.18
and when i called they gave me STUPID reasons like at that moment for 3 hrs the rate was 46.18

BIG CHEATERS
CANT TRANSFER HARD EARNED MONEY THROUGH
REMIT2INDIA