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4.2 770 Reviews

Re/Max Complaints Summary

40 Resolved
150 Unresolved
Our verdict: When using services from Re/Max with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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11:20 pm EST
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Re/Max remax agent unprofessional

The first time I used a re max agent to represent me I got sued by owner of property I bought through them and some of property taken away from me., Stupidly I had her list another house for me and she decided to hold an open house. She did nto watch people going through my house and 2 'prospective buyers' took off a pillowcase and placed My jewelry inside and walked off with that under her nose.
Today I bought a property that, unfortunately was represented by a ReMax agent, he was so inept, it was an estate sale, he did not know how to handle the sale, was extremely unfamiliar and unskilled in how to handle this, the sale tokk over 3 months because of his ineptitude. He pout a sold sign on the property when it should have said pending, because final contracts were not sold. Then when told about that he decided to keep the for sale sign uo, and it was up still by day fo closing. Then during closing his ineptitude was so obvious, he also acted rudely and tried to get involved with my asking for something to be added into contract. I have been investing in real estate for over 20 yrs, successfully, and always have many things added into contracts to protect my property. This joker told me why I couldn't do what I was asking to do and had no business getting involved in my business, especially since he is an inept real estate agent and knows nothing about doing real estate. I will be sure to stay far far away from any sale or transaction that involves a ReMax real estate agent. They are extremely unprofessional and inept! Maybe a home buyer can deal with that, but putting real estate investment transactions into the hands of these jokers they call real estate professionals is downright dangerous for the country's economy. Don't know where they take their license from? Where are teh standards? ReMx needs to rethink their slogan of "Real Estate Professionals: they are definitely not professionals nor are the ytrained to be a real estate professional

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3:56 pm EST
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Re/Max bogus fee taken

I recently inherited a house in Philadelphia. I found a buyer for the house myself. The buyer requested help in the closing from his Aunt who is a real estate agent for the business in question. I did not request any work from the realtor nor was I given any help at closing. After the closing I noticed that I was charged $300.00 for a conveyancing fee. I called and asked what this was for, they could not give a reason of any work performed for me during closing. I also sent emails to the owner of the office Alan Stasson but he refused to provide a reason for the charge. I am a senior citizen and must watch every penny to pay my real bills. I consider this stealing and taking advantage of an elderly person. Since they had no part in selling my home and did not receive any commission they seem to want money anyway, and the money was taken right out at settlement. In effect they just reached into my pocket and stole $300.00.I would appreciate any help you can give me. I tried on my own and can't afford an attorney. Thank You Henry Biczel

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10:48 am EST
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Re/Max changing contract amount

We rented a Cluster house in Mooihof, Potchefstroom and the day the owner and agent came to meet with us, we agreed verbally on the amount we will pay for rent everything inclusive. The next day when the agent gave us the contract, the amount had been changed to R7000 (R500-00 for there fee). This was not the initial amount agreed upon, two months later the agent once agina (Sandy Pieters) sends us an account to state we must pay the rates and taxes for the complex and for the property, which is an extra amount of approximately R650, which gets added onto your Pre-paid electricity as an arrear amount, this is purely the owners responsibility as per contract. The service that this agent gave us was utterly poor and very unsatisfactory, at both properties.

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9:19 am EST
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Re/Max false information

My husband and I rented a property through Remax Potchefstroom last year for 6 months. The contract that was drawn up was a rental with option to buy IF WE GET A LOAN. We did apply for a loan and it was declined due to a few reasons. One of the agents at Remax told my husband and I that we must keep all the slips if we make any improvements to the house, so that if the loan does not go through then we will get all our money back from the owners. We have been waiting now 7 months and they do not want to refund us. Remax are in possession of all the slips we retained. They handed us over to the Credit Bureau now, saying that we owe them R5000 for rental in arrears. My whole argument goes around promises they made to us and now they want to charge us R5000 for outstanding monies which we are not prepared to give them., because they have failed to return our money.

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2:06 pm EST
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Re/Max - refusal to return 43000.00 rand deposit

The official website of Remax real estate company advertised a 3 bedroom FULLY furnished apartment with 4 garages for 21500.00 rand a month. When we arrived there where only 2 bedrooms and 2 garages and very far from FULLY furnished. e.g. The refrigerators didn't work, no microwave, no vacuum cleaner, no toilet seat and kept running. No television, all air...

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6:51 pm EST

Re/Max bad property management

I moved to Guam for work. First, I would work for a few months before bringing the family. After settling into this rental(house with yard), there began a series of problems that was never resolved by Remax . Water would be so low that it would drip out of the showerhead. The toilet wouldn't flush and sometimes start bubbling up and out on the floor. They left large amounts of trash in the yard- car engine, stove/oven, large & small buckets of paint, boxes, bottles, and so on. The window safety shudders, as promised and written, were never installed. I gave them noticed and they ignored me. Emailing Teri Untalan(agent) and Glenn Lujan(property manager) on a daily basis became useless. Finally, I walked into the office to give a list of immediate demands/repairs to the property manager, Glenn Lujan. Of course, ignored. They sent a plumber, about a month ago, and nothing has happened since. I notified them stating that I'll need my deposit back immediately and this was ignored. So, I figured I'll live here rent free for a month and put up with VERY low water pressure and my feces on the bathroom floor. Sounds disgusting but I'm not leaving my hard-earned money in there dirty hands. Health hazard, inconvenient, unsuitable for a family environment, loss of money and time, ...

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12:25 am EST

Re/Max horrible customer service

I am in the process of selling my home. Found Pat Swoope online and decided to give her a try. We scheduled our initial appointment for Saturday at 10:30AM.

On that Saturday at 10:25AM received a call saying she would be here in 20 mins...After 40mins i called and asked if she would be here anytime soon, she then stated 10 more minutes.

I asked if this is the great customer service i should expect from a Remax Agent (Pat Swoope) and she said there was nothing wrong with her not being here at our apointment time. Because she did extensive research on my property.

Bottom line, if you make an apt time, keep it. Dont make it the customer fault for your disregard to others time. Apparently some Remax Agent's Pat Swoope) are so experienced and profitable that they do not need to worry about commitments they have made.

If you want your house sold or looking for a new home please do not contact Pat Swoope with Remax.

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4:10 pm EDT

Re/Max sneaky

I have used several real estate agents and most look out for your interest. When you tell remax that you want to spend $450, 000… they push you to spend $500, 000 and talks you into a bad loan. Also did you know some remax real estate agents – want you to overbid on a house, tell you the other agent has multiple offers… want to know why…? Because they get commission on the total sale. I wouldn’t do business with remax. Unless you want to overspend and later get foreclosed on and lose your house! Thanks REMAX!

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10:28 am EDT

Re/Max bullying small community business

Lets just say that this year has been an “eye” opener. We are a small company that has been printing real estate folders for years. The products we print are our own products with all rights reserved and copyright. We are not a fortune 500 company by no means, just a small company offering their service and products to real estate agents (who love our product). We secure reference letters from Realtors as well to back up our claim. It started this past december 2010 or so, when a advertiser of our company decided that because we didnt deliver our product on time ( due to other advertising delays), that we are a SCAM and he should defame us on the internet where all can see.

He did. He is a small time painter in Edmonton Alberta Canada who decided to slander our company on line. He since had our attorney force him legally to remove the site of which we have copies upon copies and handed them out to people. Why you ask? Because on this slandering website there was a comment made by a Re/Max Western Canada Senior Executive stating in confidence to this advertiser ” what can we do to get her out of business, we have to find a way” comment there abouts. We were shocked.

Here we have letters by realtors loving our product for years, a letter from our city Real Estate Board President supporting and authorizing his acknowledgement of our company, only to find that because we have a product that Re/Max does not own and legally cannot use, they are trying everything in their power to put us out of business. We questioned this Re/Max Western Canada Executive by email, and he responded ” we are not trying to put you out of business” to defend his position and reputation, meanwhile, today is April 20 2011, and for every other customer who is wanting to advertise with our community program which serves realtors, our customers call Re/Max to ” find out if we are legitimate” and they are being told flat out ” not to use our service” and the newest conspiracy in the works ” they are ruining our reputation”.

So, our little business that is doing nothing wrong, is an ethical business, is being run out of business by a Company that loathes themselves as a very “community” and “customer friendly” company. They are trying everything in their power to shut us down. The documentation we have, and the mass calls we are receiving supporting us with the knowledge of what Re/Max Western Canada is doing has got to be the lowest thing from such a large company, only because they do not own our product. And our small business is a scam? Thank God several people have copies of our documentation, lawyer letters, etc…people are very supportive of us.

We have our attorney looking into this who just shakes his head, many people are opening their eyes starting to see just what great lengths and how low a huge company can go to bully someone. Our local Real Estate President has now also turned against us.Of course it is understandable since his job is also affected . What a sad story indeed. Do you know the saddest thing, there are realtors who are even silently supporting us, because they cannot vocalize or they would lose their job.

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5:16 pm EDT

Re/Max stay away

Chelsea Nevius of Remax 200 in Orlando Florida was presented an offer in which at the time no other offers happened to be pending she delayed the offer time to the time the contract expired and instantly took our offer and shopped it, … to out bid us. Let me state this was an all cash offer she apologized for failure to open her email to see that the offer was presented to her two days prior. Apologizing in my mind on never checking her email in box was proof enough that she is not a aggressive agent who is representing her buyers. She took way to long and in the process made excuses on why the seller had not received it which we as buyers find hard to believe with technology today, and instantly being able to receive, send, and forward contracts. Chelsea seems to us as buyers that she is looking out for her own pocket book not her sellers or they would have had the offer within hours and is not looking out for the buyers since her main goal is to best represent sellers who she has a binding listing agreement with. WE STRONGLY RECOMMEND that anyone BUYING OR SELING A HOME IN THE ORLANDO AREA WOULD NOT DO BUSINESS WITH CHELSEA NEVIUS REALTOR BROKER ASSOCIATE IN ORLANDO WITH REMAX 200 ORLANDO. THEY ARE ONLY LOOKING OUT OR THEMSELVES AND THEIR OWN POCKETS OF CASH. ITS CALLED GREED.

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Hockey Mom
, US
Jul 15, 2018 9:54 am EDT

She’s currently trying to rent a home and require a two year lease. A two year FLORIDA Realtors lease is illegal. Also, she’s gathering offers and determining who “is best suitable to rent the home”. She’s a scammer who seems to follow her own rules.

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8:58 pm EDT

Re/Max terrible experience ever

In a hot selling market, I got the short end of the stick when I decided to list my home with Edith Chan. She seemingly looked professional, sporting a mercedez, that for my naive self seemed a sign of success. She made promises of potential and the hopes of many offers. I decided to see what this lady does on a random visit to a showing on Sunday. Thats where I found the potential buyer at my door without an agent. They continued to ask me who I am and so on. I being very eager to sell continued my path to show the home. An hour later the buyers left and I locked up and left. Furious with this scenario I called my agent and expressed my concern to hear of nothing but excuses in return. This back and forth situation went on for nine months. The last month I decided to just forget the whole thing and rent the home. She refused to return the keys and walked in on my tennants and asked them to leave the premises for showings. I called this lady one last time to be hung up on and made another promise to drop off the keys sometime soon. I just wanted to have you the sellers read this experience and remember DO NOT LIST with EDITH CHAN. she does not deliver and is extremely rude and unprofessional.

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8:46 pm EDT

Re/Max do not list with them

This realtor told people the wrong price than what it was listed, took AWFUL pictures that are still floating around cyberspace of the street sideways from when she dropped her camera, and a corner of our previous home 4 different ways! It was almost comical how bad these pictures were. Then when I took the pics myself and emailed them to her, she STILL didn’t load them right! She also had the price wrong on her website and even told me once that it was time to lower it to the price it had already been for two weeks! When I advised her that it was already at that price she said, well I will have to update my file then, oops. SO FRUSTRATING! Could not wait to get out of a contract with her. She was not helpful and hooked you in with this silly 30 day guarantee.

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8:44 pm EDT

Re/Max unprofessional agent

Remax Condo Plus has the worst agents. I was trying to find a new home in Toronto, I just moved into the country so was not very familiar with real estate agencies. I found Remax Condo Plus online, and figured it was pretty big company here in Toronto. I found some apartment listings online and rang up the Remax Condo Plus’s agent, none of them replied any phone calls or emails. One agent, Marc Neim, called back one and a half week later, and promised to keep in touch with more information about the places that I was interested. Though, he did nothing to follow up, I tried calling him and left messages. It was another week later that he called back, it was extremely difficult to schedule a house viewing with him. He is extremely unapproachable, refused to work outside office hours and was rude on email. I work Monday to Friday, 9-5, it was difficult to schedule a meeting on weekday as he consistently insisted. He finally agreed to meet on weekend, however canceled the appointment a day before. Thanks to that, I met another agent from a different company, she is definitely a professional. Marc made everything difficult for client, I never thought searching for places would be that hard. As a real estate agent/broker, his rude, unapproachable, and unorganized behavior is very unprofessional. I’m not sure whether I was just unlucky to meet him, or if the Remax Condo Plus does not have very helpful agents, either way I would not recommend this company. There are many other real estates agency that is far more professional and helpful in stressful situation like this in Toronto.

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Samiam2754
, US
Aug 20, 2016 6:42 pm EDT

E.G IS insane, selfish, offensively rude and dishonest. She won't work for 1% as she claims on her site, and most of the listings on her site are not hers. She was trying to coerce us into selling our condo for under market value just for a fast deal, a fast deal for herself that is. I'm glad we dumped her and went with a reputable agent.

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Ourrights
, CA
Aug 03, 2011 6:12 am EDT
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Real Estate agents in Toronto do not give a crap about the buyer.

They list over 50 listings and can't keep up. They never call back. and when they do, they are short and rude.

Toronto Agents needs to grow up and care about selling a home/condo with pride. To help the buyer find or cater to what their needs are.

Another agent in Toronto, who spammmmmmms all Blogs or Boards, posts all over in the wrong area is Elizabeth Goulart ... she is insane!
She cares for no one but herself, posts over 100 ads everywhere, all the same, lying about a condo units sq foot and then makes like it was a mistake. OH REALLY? all you ads

I feel for YOU. I would hate to buy in Toronto unless I was referred by a good friend.

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7:08 pm EDT

Re/Max disappointed with renting

I am currently renting a home through Remax and I cannot wait until we can get out of our lease. I will never rent through them again. They were very nice and appeared caring in the beginning, however, ever since we moved in they are holding us responsible for things we are not liable for. The prior tenants did not take very good care of the home and when we were moving in Remax said they would take care of the damages. We have been in this home for 6 1/2 months and have constantly put in maintenance tickets to maintain the home - we want to be good tenants. When we moved in the lawn was poorly cared for and needed a lot of fixing - we were under the impression that Remax would care for it since the damage was done before we moved in. Nope, instead they come and tear up our lawn, put down sod and then send us a big fat bill for it all. This was all done withOUT our authorization. A light outside the home did not work when we moved in so we put in a maintenance ticket. A gentleman came to fix it - turned out it was just a dead light bulb. So, I gave him a bulb I already had and he changed it. Soon after we got a bill for $100 for changing the bulb, are you kidding me! Not to mention our garbage disposal died and we have to replace it under our lease terms - you would think ALL appliances would be taken care of. During love bug season we had hundreds (and I am not exaggerating) of love bugs come inside our home through our sliding glass door due to poor rubber seals around the door. Remax said we should expect a few love bugs in the home and there is nothing they can do about it. I can handle a few love bugs here and there but to spend over 2 hours cleaning up hundreds of dead love bugs in my home and taping a huge sheet around the door to prevent more from coming in is unacceptable. I am so disappointed with the lack of care and concern from Remax and once again, I cannot wait to move out! Save yourself the grief and rent through anybody but Remax.

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NuJa
, US
Oct 17, 2014 10:27 pm EDT

Nightmare experience with this company. I couldn't believe a company with such a strong brand was so underhanded. Appliance (refrigerator and stove) went unrepaired for the entire term of my lease. When I complained after 2 requests for service went unanswered I was told the requests were closed because I didn't answer my phone. A third request was made and, again, went unanswered. I will tell every person I come in contact with about the underhanded business practices of this company.

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EXPLOITED BY REMAX
Winter Springs, US
Jul 25, 2014 10:20 am EDT

AGREED - RE/MAX 200 is only in business to make money off of tenants with exorbitant fees, as well as upgrade property illegitimately on the tenant's dime. I moved into a home with baby blue cabinets as if the home hadn't been updated since 1980, and RE/MAX had the audacity to re-paint them WHITE after I moved out, and billed me $600! They actually tried to convince me that the paint was white when I moved in, despite NUMEROUS emails back and forth FROM THE DAY WE MOVED IN, indicating the color as blue, WITH PICTURES INCLUDED! Unbelievable...
Keep making this name for yourself, RE/MAX - there isn't one good review of your property managers to be found, and I will certainly be glad to further validate their dishonest ways and keep your ratings at their lowest.

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kcaz
orlando, US
Sep 12, 2012 9:14 am EDT

COULD NOT HAVE BEEN SAID BETTER - REMAX CUSTOMER SERVICE NEEDS AN UPGRADE.

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3:16 am EDT
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Re/Max bogus charges and slandering my name & character

I received a certified letter from my last landlord Jackie Allen. I was told via a long distance telephone call that I would be receiving my security deposit check; ONLY. However that statement was one of many from Allen. It was a 2 page typed letter about over $10, 000 worth of damage I supposedly had done between her visiting the home a week before I left, and the departure date! ALLEN PASSED OUT COPIES TO OTHERS!
She even went as far as to state in one paragraph in bold print that I was filming my bed with ADT cameras! ADT of all things
The letter was mean, untrue, & childish & no one should feel this awful inside because of a landlord who has trouble with your sexuality!

I only

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Update by T.D
Jun 19, 2011 3:21 am EDT

It's great to express yourself when others try to bother you.

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janedoe666
New York, US
Jun 19, 2011 3:21 am EDT

wtf is going on in your bed? lol

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7:08 pm EDT
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Re/Max remax: bruce shell / mibor scam

REMAX: Bruce Shell / MIBOR Scam

Bruce Shell is listed as a member of the Board of Directors with the Indiana Association of Realtors. In addition, Bruce is a member of MIBOR. Recently, I filed a complaint with Bruce Shell and the Metropolitan Indianapolis Board of Realtors regarding Scott Veerkamp. My complaint included documentation of Predatory Lending as defined by the National Association of Realtors and the Center for Responsible Lending.

Unfortunately, Bruce Shell refuses to respond to my complaint. Therefore, I am asking the following question to members of the Metropolitan Indianapolis Board of Realtors: Is it possible for someone from MIBOR to explain how Predatory Lending "protects and promotes the interest of the client?"

Here are the details of my complaint...

In doing some research on the Code of Ethics, I found the following information listed on the Metropolitan Indianapolis Board of Realtors website:

1. "REALTORS shall be careful at all times to present a true picture in their advertising and their representations to the public." 2. "The Code of Ethics is a promise to the public that when dealing with a real estate agent who is a REALTOR, they can expect honest and ethical treatment in all transaction- related matters." 3. "Only REALTORS pledge to abide by the Code of Ethics, and only REALTORS are held accountable for their ethical behavior."

Previously, I provided documentation of Loan Steering on behalf of Scott Veerkamp and his organization. MIBOR was informed that Scott was receiving "kickbacks" on Predatory Loans. To my knowledge, MIBOR did nothing to prevent Scott from preying on the public with Yield Spread Premium. Here are 2 examples of Predatory Lending with YSP and junk fees from Scott Veerkamp...

Loan 1: (Property value $150, 000) A. $4, 799 yield spread premium B. $500 processing fee C. $250 document preparation fee D. $50 courier fee E. $35 electronic filing fee F. $425 administration fee (lender fee)

Loan 2: (Property value $120, 000) A. $1, 440 yield spread premium B. $960 application fee C. $1, 920 in "discount points" (paid to Scott Veerkamp) D. $409 administration fee (lender fee) E. $150 underwriting fee (lender fee)

In addition to the loan documentation, please take time to review items 1-8 in the information listed below. I would appreciate a written response from the Metropolitan Indianapolis Board of Realtors regarding this information.

Items 1-4 in group A: 1. Please explain how a $4, 799 Yield Spread Premium "protects and promotes the interest of the client." 2. Please provide documentation that shows how Scott "protected and promoted the interest of his client" when he attempted to sell a $120, 000 property on a land contract with a "due on sale clause." 3. Please explain how Scott honored his fiduciary responsibility with his client when he made approximately $26, 000 on a $120, 000 property listed with REMAX Central in his own neighborhood. 4. Please provide documentation that shows how Scott "did his very best" when you refused to conduct an open house on a property located "one block down the street" from the house he was living in.

Items 5-8 in group B: 5. Please ask Scott to explain why he removed my property from the multiple listing service after I filed my complaint with MIBOR. A. How was I supposed to sell this property when Scott refused to drive (one block) conduct an open house? B. How was I supposed to sell this property when Scott removed it from the MLS? 6. The National Association of Mortgage Brokers stated it is not necessary to pay an application fee. Please explain how a $960 application fee "protects and promotes the interest of the client." 7. NAMB says processing fees are a violation of their code of ethics because "they're generally not related to any actual service performed by a broker." Please explain how a $500 processing fee "protects and promotes the interest of the client." 8. Scott ran an advertisement in Christian Phone Book with the following statement: "We will do our very best to help you get the lowest possible interest rates at the lowest possible price." A. Please provide documentation that explains how a $4, 799 Yield Spread Premium represents "the lowest possible interest rate." B. Likewise, please explain how a $960 application fee represents "the lowest possible price."

Response: MIBOR knows Predatory Lending represents the extreme opposite of "protecting and promoting the interest of the client." Therefore, they are unable to provide a response that has merit.

Jim Bruggenschmidt

NAR: Predatory Lending Information
http://www.zimbio.com/Exposing+Scams/articles/15VN_4Q6HLA/NAR+Predatory+Lending+Information

Center for Responsible Lending: Seven Signs of Predatory Lending
http://www.zimbio.com/Exposing+Scams/articles/AKevJQHWOKO/Center+Responsible+Lending+Seven+Signs+Predatory

Center For Responsible Lending: YSP document...
http://www.responsiblelending.org/mortgage-lending/research-analysis/ib-ysp-110507-final.pdf

CRL and Equity Theft:
http://www.responsiblelending.org/mortgage-lending/tools-resources/ib011-YSP_Equity_Theft-0604.pdf

Jeff Merkley and Yield Spread Premium:
http://merkley.senate.gov/newsroom/press/release/?id=A09C6A80-537A-4EB1-83C5-31925F046B6F

Warning letter to Scott Veerkamp:
http://jmb27.posterous.com/warning-letter-to-scott-veerkamp-from-the-off

Scott refuses to drive (one block) to conduct an open house:
http://jmb27.posterous.com/scott-veerkamp-refuses-to-conduct-an-open-hou

Scott Veerkamp owes money:
http://jmb27.posterous.com/excessive-interest-rates

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12:46 pm EDT
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Re/Max threats to close on house

I was going to purchase a house in Virginia Beach. The house is a foreclosure with new carpet. Upon completion of the home inspection general items like rotted wood around the rear door was noted, the termite inspector also noted active termites in the garage. We negotiated with the bank to have the door replaced and other items corrected. The contractor started on the repairs. Upon removal of the carpet and baseboard, more termite damage not previously noted was found on the floor, stud, and wall. We wanted a release from this contract as we felt the house had further damage that had been covered up. The seller is telling us no, that they will repair the newly discovered damage and go forward to closing. The repairs are now over $10K for the known damages. The ReMax Alliance agent (seller) is threatening my agent of going to closing without me and also stating that we will pay the difference on the house if it sells for less. The VA Lenders pamphlet 26-7, chapter 12 states the minimum property requirements that must be met, section 12.06, http://www.benefits.va.gov/warms/pam26_7.asp. We feel that HSBC and the agent are trying to strong arm us into buying a house that has extensive damages not noted when we signed at first.

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John S W
Virginia Beach, US
Jun 11, 2011 4:31 pm EDT
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You never stated if the bank installed the carpet. Best way out is for you to have your bank pull the funding, then you could use the funding clause. Ignore the stupid agent and maybe your agent too, they only want to be paid. Report selling agent Virginia Real Estate Board.

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9:31 pm EDT
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Re/Max remax: lisa batts / mibor scam

REMAX: Lisa Batts / MIBOR Scam

I filed a complaint with Lisa Batts when Scott Veerkamp was associated with the REMAX organization. My complaint included documentation of Predatory Lending as defined by the National Association of Realtors and the Center for Responsible Lending.

To my knowledge, the Metropolitan Indianapolis Board of Realtors did nothing to prevent Scott Veerkamp from preying on the public with Yield Spread Premium. Here is an important question MIBOR has never answered regarding Scott Veerkamp: Is it possible for the members of MIBOR to explain how Predatory Lending "protects and promotes the interest of the client?"

REMAX, Lisa Batts, and the Metropolitan Indianapolis Board of Realtors showed little concern that Scott Veerkamp was misrepresenting the public. At the time of my complaint, they were unable to provide documentation that Scott had stopped preying on consumers with deceptive lending tactics.

In doing some research on the Code of Ethics, I found the following information listed on the Metropolitan Indianapolis Board of Realtors website:

1. "REALTORS shall be careful at all times to present a true picture in their advertising and their representations to the public." 2. "The Code of Ethics is a promise to the public that when dealing with a real estate agent who is a REALTOR, they can expect honest and ethical treatment in all transaction- related matters." 3. "Only REALTORS pledge to abide by the Code of Ethics, and only REALTORS are held accountable for their ethical behavior."

Here is an example of Scott Veerkamp's deception with Predatory Lending tactics: "You can trust our Realtors to always keep your interest first and foremost."

Loan 1: (Property value $150, 000) A. $4, 799 yield spread premium B. $500 processing fee C. $250 document preparation fee D. $50 courier fee E. $35 electronic filing fee F. $425 administration fee (lender fee)

Loan 2: (Property value $120, 000) A. $1, 440 yield spread premium B. $960 application fee C. $1, 920 in "discount points" (paid to Scott Veerkamp) D. $409 administration fee (lender fee) E. $150 underwriting fee (lender fee)

NAR: Predatory Lending Information
http://www.zimbio.com/Exposing+Scams/articles/15VN_4Q6HLA/NAR+Predatory+Lending+Information

Center for Responsible Lending: Seven Signs of Predatory Lending
http://www.zimbio.com/Exposing+Scams/articles/AKevJQHWOKO/Center+Responsible+Lending+Seven+Signs+Predatory

Center For Responsible Lending: YSP document...
http://www.responsiblelending.org/mortgage-lending/research-analysis/ib-ysp-110507-final.pdf

CRL and Equity Theft:
http://www.responsiblelending.org/mortgage-lending/tools-resources/ib011-YSP_Equity_Theft-0604.pdf

Jeff Merkley and Yield Spread Premium:
http://merkley.senate.gov/newsroom/press/release/?id=A09C6A80-537A-4EB1-83C5-31925F046B6F

Warning letter to Scott Veerkamp:
http://jmb27.posterous.com/warning-letter-to-scott-veerkamp-from-the-off

Scott refuses to drive (one block) to conduct an open house:
http://jmb27.posterous.com/scott-veerkamp-refuses-to-conduct-an-open-hou

Scott Veerkamp owes money:
http://jmb27.posterous.com/excessive-interest-rates

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Re/Max remax: jimmy dulin / mibor scam

6eREMAX: Jimmy Dulin / MIBOR Scam

I filed a complaint with Jimmy Dulin when Scott Veerkamp was associated with the REMAX organization. My complaint included documentation of Predatory Lending as defined by the National Association of Realtors and the Center for Responsible Lending.

To my knowledge, Jimmy Dulin and the Metropolitan Indianapolis Board of Realtors did nothing to prevent Scott Veerkamp from preying on the public with Yield Spread Premium. Here is an important question MIBOR has never answered regarding Scott Veerkamp: Is it possible for the members of MIBOR to explain how Predatory Lending "protects and promotes the interest of the client?"

REMAX, Jimmy Dulin, and the Metropolitan Indianapolis Board of Realtors showed little concern that Scott Veerkamp was misrepresenting the public. At the time of my complaint, they were unable to provide documentation that Scott had stopped preying on consumers with deceptive lending tactics.

In doing some research on the Code of Ethics, I found the following information listed on the Metropolitan Indianapolis Board of Realtors website:

1. "REALTORS shall be careful at all times to present a true picture in their advertising and their representations to the public." 2. "The Code of Ethics is a promise to the public that when dealing with a real estate agent who is a REALTOR, they can expect honest and ethical treatment in all transaction- related matters." 3. "Only REALTORS pledge to abide by the Code of Ethics, and only REALTORS are held accountable for their ethical behavior."

Here is an example of Scott Veerkamp's deception with Predatory Lending tactics: "You can trust our Realtors to always keep your interest first and foremost."

Loan 1: (Property value $150, 000) A. $4, 799 yield spread premium B. $500 processing fee C. $250 document preparation fee D. $50 courier fee E. $35 electronic filing fee F. $425 administration fee (lender fee)

Loan 2: (Property value $120, 000) A. $1, 440 yield spread premium B. $960 application fee C. $1, 920 in "discount points" (paid to Scott Veerkamp) D. $409 administration fee (lender fee) E. $150 underwriting fee (lender fee)

NAR: Predatory Lending Information
http://www.zimbio.com/Exposing+Scams/articles/15VN_4Q6HLA/NAR+Predatory+Lending+Information

Center for Responsible Lending: Seven Signs of Predatory Lending
http://www.zimbio.com/Exposing+Scams/articles/AKevJQHWOKO/Center+Responsible+Lending+Seven+Signs+Predatory

Center For Responsible Lending: YSP document...
http://www.responsiblelending.org/mortgage-lending/research-analysis/ib-ysp-110507-final.pdf

CRL and Equity Theft:
http://www.responsiblelending.org/mortgage-lending/tools-resources/ib011-YSP_Equity_Theft-0604.pdf

Jeff Merkley and Yield Spread Premium:
http://merkley.senate.gov/newsroom/press/release/?id=A09C6A80-537A-4EB1-83C5-31925F046B6F

Warning letter to Scott Veerkamp:
http://jmb27.posterous.com/warning-letter-to-scott-veerkamp-from-the-off

Scott refuses to drive (one block) to conduct an open house:
http://jmb27.posterous.com/scott-veerkamp-refuses-to-conduct-an-open-hou

Scott Veerkamp owes money:
http://jmb27.posterous.com/excessive-interest-rates

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Re/Max unprofessional customer service

I just want to take a minute to comment on the custemer service I received from sales associate, Burt Natoli. I have called this agent to inquire regarding an available location for lease. This agent not only did not answer any of my questions, he was very unprofessional and rude. He started asking about the type of business I want to invest in at the location and then without knowing anything about me or my situation started rudely laughing at my inquiry and told me to call him back in the morning. I am a professional and could not believe of how rude this man was. He had no customer service skill and can not believe that anyone with such poor skills would still have a job especially in such company as remax . It is a real shame that such people represent this company. I don't think he realizes that there is a lot of real estate associates looking for work these days and that I will gladly take my business someplace else.

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Re/Max Customer Reviews Overview

Re/Max, short for Real Estate Maximums, is a global real estate franchise company. They offer a platform where agents can list properties for sale or rent, catering to both residential and commercial markets. Services include property buying, selling, and leasing assistance, as well as providing valuable market insights and guidance through the process. Re/Max is known for its extensive network of experienced agents and a wide array of properties to suit diverse client needs.

Re/Max In-depth Review

Company Overview:

Re/Max is a well-established real estate company with a rich history and background. Founded in 1973, it has grown to become one of the leading real estate brands globally. The company's mission is to provide exceptional service to clients while upholding its core values of professionalism, integrity, and innovation. With a strong geographic reach and market presence, Re/Max operates in over 100 countries, making it a trusted name in the industry.

Services Offered:

Re/Max offers a comprehensive range of real estate services to cater to diverse client needs. Whether you are looking to buy or sell a residential property, invest in commercial real estate, find a rental property, or require property management services, Re/Max has you covered. Their team of experienced professionals is equipped to handle all aspects of real estate transactions, ensuring a seamless and efficient process.

Agent Network:

Re/Max boasts a vast and highly skilled agent network. With thousands of agents worldwide, they have the expertise and knowledge to assist clients in achieving their real estate goals. Re/Max agents hold various qualifications and certifications, demonstrating their commitment to excellence. The company also provides comprehensive support and training programs to empower their agents and keep them updated with the latest industry trends and best practices.

Customer Satisfaction:

Re/Max takes pride in its track record of customer satisfaction. Numerous testimonials and reviews from past clients attest to the exceptional service they have received. With an average rating that speaks volumes about their commitment to excellence, Re/Max ensures prompt response times and effective communication throughout the entire real estate process.

Technology and Innovation:

Re/Max understands the importance of technology in today's real estate market. Their online platform and website offer advanced functionality, making it easy for clients to search for properties and access relevant information. The mobile app provides additional features and usability, allowing users to stay connected on the go. Re/Max also leverages advanced tools and technology in real estate transactions, ensuring efficiency and accuracy.

Market Knowledge:

Re/Max agents possess a deep understanding of local real estate market trends. They provide pricing accuracy and market analysis capabilities, enabling clients to make informed decisions. Additionally, Re/Max agents have extensive knowledge of neighborhood amenities and developments, ensuring clients find the perfect property that meets their needs.

Marketing and Advertising:

Re/Max employs effective advertising strategies and channels to promote listed properties. Their online and offline marketing campaigns maximize exposure and visibility, ensuring properties reach a wide audience. With Re/Max, clients can be confident that their properties will receive the attention they deserve in the competitive real estate market.

Negotiation Skills:

Re/Max agents have a proven track record of successful negotiations. Their expertise and knowledge of negotiation tactics and strategies enable them to secure favorable deals for their clients. Whether buying or selling, clients can trust Re/Max agents to advocate for their best interests and achieve optimal outcomes.

Transparency and Ethics:

Re/Max is committed to upholding industry regulations and ethical standards. They maintain transparency in fees and commissions, ensuring clients have a clear understanding of the costs involved. The company also prioritizes the confidentiality and security of client information, handling it with the utmost care and professionalism.

Additional Services:

In addition to their core real estate services, Re/Max offers a range of additional services to support clients. These include mortgage and financing assistance, home staging and property presentation services, and relocation services for buyers and sellers. By providing these comprehensive services, Re/Max aims to simplify the real estate process and enhance the overall experience for clients.

Industry Recognition:

Re/Max has received numerous awards and accolades for its outstanding performance in the real estate industry. The company's industry affiliations and partnerships further demonstrate its commitment to excellence. Re/Max actively contributes to the real estate industry through its innovative practices and dedication to raising industry standards.

Pricing and Fees:

Re/Max offers a competitive commission structure for buying and selling properties. While additional fees may apply for certain services, clients can expect value for money compared to competitors. Re/Max strives to provide transparent pricing and ensure that clients receive exceptional service at a fair cost.

Accessibility and Support:

Re/Max prioritizes customer support and assistance, ensuring that clients have access to the help they need. Agents are readily available for property viewings and consultations, accommodating clients' schedules. The company also provides online resources and educational materials to empower clients with the knowledge they need to make informed decisions.

Social Responsibility:

Re/Max is actively involved in corporate social responsibility initiatives. They contribute to community development and engage in charitable activities, making a positive impact on society. The company also emphasizes environmental sustainability efforts, demonstrating its commitment to a greener future.

Conclusion:

Re/Max's performance and services consistently meet and exceed client expectations. With a strong reputation, extensive agent network, and commitment to excellence, Re/Max is a reliable choice for all real estate needs. Potential customers can trust Re/Max to provide exceptional service, industry-leading technology, and a seamless real estate experience. While there is always room for improvement, Re/Max's key strengths lie in their market knowledge, customer satisfaction, and commitment to transparency and ethics.

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- Provide detailed information about your experience with Re/Max. Mention key areas of concern, any transactions you had with the company, steps taken to resolve the issue, the nature of the problem, and the personal impact.

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