Reliance Mobile review: Customer harassment 60

I have a prepaid connection of Relaince Mobile no. [protected] since last three months. On this facility the company deduct unnecessary charges from card for services i never demanded.
on 15th April company deduct Rs. 22/- on account of some SMS and on inquiring your company inform that there is some mistake in charging rates also . Same was happen on 25th April, they deduct Rs. 10/- without inform us any things . I availed the facility of Rs. 25/- for unlimited SMS, but on every second day, company deduct charges for one or other thing . In our country where many people are illetrate and not aware of checking the bills charged by these company, it is really frustating when company charged the innocent customers for nothing . i want TRAI to take actions against these companies .

With Regards
vimal Jain

I have reliance cdma mobile in take 4 years. I give first time my identi proof but not show details my identy proof. and other people identi proof show. Why it. i have do complain near reliance office before not take on action. Why? I request u please others people proof to trasfer my Identi proof in my SIM. Mob No. [protected]. Not this my problem. I give 1st be my Identi Proof. and i go office and their give already my proof. This time after 3-4 month. but not give me response my SIM. Please transe my SIM 1st give me ID. ID Nmae : Parmar Jashvantbhai Maganbhai. I am this man Son. and my Identi proof on Transfer this SIM.

Thanking You,

Regards,
Gaurav Parmar
([protected])
Bharuch.

Dear sir,
my mobile no [protected] and my name tihender kumar. the custmer care center not given the complete infromation and miss behave on line. any time any service acitve on my number without any information and my accuont balance waste at time . maxmium service not clear condition show on the plane.the floor manger miss behave and not my reture account balance so I have informed to you take the hardly action on my complaint.
name tihender kumar
email id tihender_k@yahoo.co.in

disconnection of prepaid with outgoing prior intimation that to total disconnection no incoming and no outgoing calls when talk to customer care on 13 may 2011 arond 11 in the morning mr nitin told to recharge after recharge no connection again called customer care mr vijay 11.15 morning told network problem again at 11.25mr akash told to submit do documents told them i am a doctor u cannot disconnect like this he told it is from back hand department this is my connection since 5 years nothing of this happens before already submitted documents at reliance webworld at haji ali mumbai so kindly go through this compliant and the connection at the earliest mobile no [protected]

my mobile number is +[protected] on the name of satish kumar khetrapal and my address is 3/15 A, vijay nagar, double story, near royal place, new delhi
and i am using this mobile for approximate seven years means i m having a customer relation with the reliance mobile communication for last seven years.
the problem is that the thirty rupees is deducted from my mobile on 25 th of april 2008 at 11:30 pm.
regarding the same issue i was registered five complain regarding this and the complain number are [protected], [protected], [protected], [protected], [protected], and the preoblem is not resolved yet and the charges are made wrongly, so please take a action regarding this issue.
thanks and regards
satishh kumar

I bought a new Reliance India Mobile on 3rd May 2007 from one of the dealers named Talkers Zone B-1/4 Community Center Janakpuri New Delhi-110058.

I bought 4 top up vouchers with it.My phone was activated i the shop only.

The problem started when i reached home and started trying to top up my phone so that i can make outgoing calls, and till today i am unable to do it. I went to shop again they gave me a number to call and to speak to them. I called one full day and was told all kind of solutions but all in vain. Today morning i spoke to their supervisor Miss Jyoti she plainly said that she cannot help me and to go to the dealer again. I went to dealer and asked him to give me my money back as i am already very frustrated with all this drama. He refused, and kept my handset which is still with him.

My sim is not working properly

balance cutting from my mobile ...
give me solution oterwise i case aginst company

sir
kindly deactivate my caller tune.as soon as possible

regards rakesh

balance cut from my cell phone

I have taken a prepaid service from Reliance mobile one month back. while submitting adress proof, i mistakenly gave my original hometown address which is in a different state. So, Reliance disconnected my service. It's been 15 days since i submitted my new documents but I'm still waiting to get my cell activated. no amount of phone calls to my retailer or Reliance customer care has worked. It's sad that a private sector company should be so awful.

dear sir i sanjeev saini my no [protected] hai this no cut 3 rupees every week .i do not ragistered any service number . so plz add my payment this number,

I also purhcased a CDMA Reliance mobile C-191 but it is having problem within a year. As it is in a gurantee period and took it to Reliance service provider, Raxaul and they refused to get it repaired and suggest to go to service center, Patna. How it is possible to get it repaired 400kms away from the place live in. In this case, the consumer is helpless. I donot know Reliance company pays attention to on these complains or just send it to get knowledge about the reliance mobile. CGI, Birgunj

Hi Pankaj,

This is to inform you that your concern has been noted and our team is eager to resolve it. Please provide us with your alternate phone number on which we can reach you.

Regards,

RCOMcare

Hi Pankaj,

We apologize for the inconvenience caused to you. This is to inform you that your problem has been escalated and our concerned team is working on the resolution. We will get back to you shortly.

Regards,

RCOMcare

dear sir
i m relince customer last 5 year now i m lost my no.[protected] becuse iwas in out of state and i givinen money to my friend to deposit but they did not deposit and my no has expayerd now i want that no plz tell us how can i get that [protected] deepak sahu indore

Hi Hasham,

We hope that we were able to assist you with your concern to your satisfaction. In future, you may also write to us at http://on.fb.me/fzplqp.

Regards,

RCOMcare

I am a genuine reliance customer but from some days they are cutting my balance. I called in customer care exucative to solve my problem but when i start to explain my harrasment they disconnect the phone line. Thus they are cheating the innocent people like this.

Hi Hasham,

We apologize for the inconvenience caused to you. This is to inform you that your problem has been escalated and our concerned team is working on the resolution. We will get back to you shortly. In future, you may also write to us at http://on.fb.me/fzplqp.

Regards,

RCOMcare

Sir,

I hasham bhai rajani ([protected]) using Reliance postpaid connect from last 9years..it means you care for your valuable customer..but from december -2009 i start facing a bad response from your side..On december 2009 i gave Rs.560/- to Mr. Kush Sharma for changing the name, else he worked in reliance communication fountain agra, he told me that within a month your connection will be switched in your favor name..as i waited for 3-4month i called him many times but he ignore my phone calls..i visited at your reliance office but they are not listening as they told us Mr. Kush Sharma is not working currently with us..and we checked our bank statement that cheque is cleared from my bank..we request you please look into this matter very seriously that Kush Sharma misused my cheque instead of my work.

Im waiting for your good response else i will go to consumer court

With Warm Regards.
Hasham Bhai Rajani
International Trade Agencies
18/124 Mantola, Agra
Cell No. [protected]

Hi Gaurav,

We hope that we were able to assist you with your concern to your satisfaction. In future, you may also write to us at http://on.fb.me/fzplqp.

Regards,

RCOMcare

Hi Ashfaq,

We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. You may also write to us at http://on.fb.me/fzplqp.

Regards,

RCOMcare

Vas
Complaint Rating:
My cellphone no. is [protected] of the up(E) circle. On 12 and 13 MAY 2011 vas services of un known pack was started on my phone without my consent or request and Rs/- 30+30=60 RS/- were deducted from my main balance.
Therefor I want the vas to be discontinued and my amount be refunded...

Dear Sir,
I am a subscriber of West Bengal since 6 years. I have taken lot of facility from your net work in West Bengal. Now in connection with my jobs I have come to Ranchi In Jharkhand. For roaming I have taken also a connection from your net work in Ranchi. Whatever facilities I had got in West Bengal, I am not getting facilites just 1% of West Bengal in Jharkhand.
In this regard I would like to request you that let us provide such type of facilites at Jharkhand as against West Bengal.
Otherwise I am bound to change my net work because all other net work are giving lot of facilities at Jharkhand.
Thanks & regards.
Himangshu Chandra
305, Girdhar Plaza, Ratu Road,
Ranchi (Jharkhand)

Dear sir i have rim cdma connection they detect my money without any reason, they activate any pack anytime of their own and detect the money and said u request for that. please tell what to do.

ranjan singh
[protected]

The local dealer of Reliance M/s. KARPAGAM COMMUNICATIONS, POLLACHI ROAD DHARAPURAM told me that with in a week ( 7 Days) the Sim card get changed and Reliance sim card with the same number -----------------will come to action with a lapse of maximum one hour.

The AIR TEL sim card ----------------------- get deactivated on 05-02-2011 but the Reliance sim didnt get activated., i have send three e mails regarding the nonactivation of sim card of relaince but there is no prompt action from reliance end.

I had bring the problem to the knowledge of local dealer, the nodal office of reliance and the customer care of reliance but there is no remedy for the same.

We are using the phone number --------------------------- for more than ten years.

Because of the deactivation ( barred incoming calls ) of our mobile number from reliance end we are facing inconvience.

Now it is more than 4 days that we are not able to use the phone number this makes us financial loss.

So we are compelled to bring it to your notice and i will send a detail compliant in written to your office thus make it as a consumer compliant and to seek compensation for the same from reliance mobile company.

dear sir/madam,
i m kunal jain and i m using two prepaid numbers. 1. [protected] and 2nd is [protected].

i activated a mobile interner pack of Rs 51 on jan 11, 2011on mobile no. [protected] and request for de-activation on 23 jan 2011, On 23 jan, i received a message from reliance that "your request is in processed, you should be intimated shortly". but on 26 jan 2011, company deduct Rs 51 from my acccount. and compay says its a genuine charges..

and another one on my second number7814323030, i purchase that number 10.01.2011, on 12-10-2011 company charge rs 30 for music pack, 15 for caller tone and also cricket pack of Rs 30. i complaint against that charges to *333 of customer care number, he rudely relied that its a genuine charges.. but i did not apply for that services..kindly helps to reverse my money...

thanks and regards.,
Kunal Jain

Dear reliance,

My complaint is against your proper information for the cusumer account, like i am facing trouble from my reliance no. [protected] but as on today in morning my balance was 80+ rupee but in evening i see its 21 only. I can't imagine without any call how can you detect my balance. Do you have the proper information for the same to assist me.
Note : i have the internet services, 1 paise SMS services And R2R night call sevices, but there renewal dates are not on this time.
I am very angry and very upset from your services.. Solve my problem else i need to change my cell no.
In past i was already face problem with reliance like callertune automaticaly set etc..

I hope you will not give my chance to remind you again.

Akash Kumar.
+91-[protected]
email. Togetforakash@gmail.com

sir, i m costmar of your company...
my mobile no [protected]...
sir i have facing problem, my incoming msg is not come in proper way, means blank msg will be come...
sir plz solve my problem...

pratik goyal
[protected]
indor (m.p.)

I am having reliance prepaid since 3years.now customer care deducted Rs-10 and have activated coller tune with out my concern it is a problem a recurring basis.I want to know why are you taking such a stupid people who doing and get there target.On 7 dec-10 I had alerady complained and some one from mumboy called me and said that this was not happing again but what is going on in this communication.I want to know that are they not setisfy with there salary and duducted amount to meet the target?
I want a faithful revert from your end.
Regards,
Alok Roy
[protected], Email-alokeroy007@gmail.com

I am from Mangalore. I am using Reliance gsm mobile. The big problem is that there is no Reliance gsm recharge near my place at all. That is, near Talwalkars gymin Ballalbagh (Mangalore). I used to recharge there only because it very near to my place. From last 3-4 weeks there is no Reliance recharge there.(that recharge shop is near Talwalkars gym in Ballalbagh, Mangalore as I have mentioned ). I spend around 1, 000 totally for recharge. Now I am finding it so tough as Reliance gsm recharge is not available there. I have to go very far by bus to do recharge now. Its very tough for me. Pls. take immediate action. That recharge shop is exactly near to Talwalkars gym. There are two recharge shops there, both are not having Reliance gsm recharge. Its very bad. This recharge shop is the second one if you walk straight left from the Talwalkars gym . Pls. put Reliane gsm recharge there immediatly as I cant go so far by bus to reharge. Its very tough for me now. Pls do something or I am going to change my connection.

Hi,

I am having relaince prepaid GSM connection No-+91-[protected]. I never applied for any MIXMAZA PACK but then also its get activated and Rs.49 get deducted. After sending request to unsubscribe.its not working at all. I don't understand why relaince communication makes faurd by activating such nonsense services and then not allowing to (poor performance) to deactivate.

I kindly request you to unscribe MIXMAZA PACK service from mobile +91-[protected].

Thanks

Muralidhar Das
Adityapur, Jamshedpur

Hello,

My name is chandan kumar, i got call from BW Credits and I decided to change my prepaid mobile connection [protected] to postpaid and i given 250 /- ruppees as a security money and all supported docs
for P2P-Plan299 on 24th july 2010 but till date my mobile haven't changed the plan, when i try to call them then mentioned ph.no- [protected](on BW credits, serial no- 233 reciepet) is not rechable.
i think BW credits, cheting to all so i am going to raise complain in consumer court.
and what bloody reliance taking such kind of vendor.

Dear sir,
with due respect, I beg to state that I am your coustmar -simanchal satnami, my reliance Mobil No-[protected], SIM No-89915, 28210, 00021, 9014.Now this sim card is not active before purchasing form two month.I am already submitting one passport photo and identity card zeorex copy.so, kindly active this card as soon as.
Thanking you
simanchal satnami
at/po-chichia
dist-kalahandi(orissa)

Dear Sir

Complaint no.[protected]
no.[protected]
not solve

from;-junagadh(gujrat)
mo;-91 [protected]
savjibhai

Deral all...

I am using Reliance net connect for last 1 year...and i suggest never go for this stupid connection.this is the worst one and idea and airtel is far better than this..i just cancelled the connection before 6 months and still am getting monthly rental for my connection.am trying to contact their customer service and the reply is will contact you back in few days...this same reply am getting for last 6 months...so ppl planing to take net...never think about RELIANCE

Hello,

I am having relaince prepaid GSM connection. I never applied for any BEAUTY PACK but then also its get activated and Rs30 get deducted. After sending request to unsubscribe to 155223 its not working at all. I dont understand why relaince communication makes faurd by activating such nonsense services and then not allowing to (poor performance) to deactivate.
I kindly request you to unscribe BEAUTY PACK service from mobile [protected].

Regards,
Alim Atar,
Pune

Dear Sir,
Already 15 day's ago I have loged a complain stated that bad sms is coming from the Number:[protected] to my Reliance Mobile Number:[protected]. At any cost I have stop this disturbance. Please make one arrangement so that no call & sms will come from the number:[protected] to my Number:[protected].

Placed for necessary action at your end.

Your Customer,

DEBASHIS BANIK
Phn No.:[protected],
426, Prince Anwarshah Road,
SIRPA QUARTER, J-10,
KOLKATA-700045.

hello dear,
i was using reliance broband connection its very bad experince
reliance service is very bad when my connection was start till closed nothing service no speed of internet, i was complent many time in cutomer care, he told your problem sort out withn 24hrs. but no body give response

rajesh
Indore MP

Dear Sir,
We are using your mobile phone connection since 1 - 2 years by this no.[protected], one day i got a sms related to the JOBS ON PHONE with toll free call number. Unluckly i used your toll free call to know about that service but your fraud company start jobs on phone subscription at the rate of Rs.30/=per month on my mobile number 9369316091without my permission, then i contact to your customer care cell or team of cheaters to unsubscribe this service but not get unsubscribe till today after hundreds of reminders.
Now i understand that all of you are big cheaters always cheat innocent indian customers.
After so many complaints to your customer care(team of cheaters) but result is nothing and your fraud company charges every month Rs.30/=from my account so i am really very disappointed by this fraudulent pratice of this big cheater company of my great India.I am shame on you & great businessmen cum CMD Mr. Ambani, is this secret of your success?
You are not Indian i think.
If you have any small part of shame then make it unsubscribe from my mobile no.[protected] and stop this cheating with innocent Indians.
From'
Abdul Mubeen Khan Afridi
CEO
Ilmas International
120 Sheikhwara
Unnao-208901
Uttar Pradesh
India
Mobile No. [protected]